Norfolk & Suffolk Care Support Ltd

Workforce Development Funding

Claim back your training costs with WDF

We are still waiting for final confirmation of the 2019-20 funding from Skills for Care before we can start to distribute funding to you this year. We will promote this here and in our e-bulletins as soon as we are able to (message updated 21/06/19).

In the mean time you can see the qualifications that will be funded in 2019-20 in the document on the left of this page.

Workforce Development Funding (WDF) is a funding stream from the Department of Health & Social Care, disbursed by Skills for Care, which care providers in Norfolk are able to claim from Norfolk and Suffolk Care Support. The funding contributes towards training costs related to QCF and RQF qualifications in adult social care.

This year things have changed. QCF qualifications have been replaced by RQFs. Therefore any new adult social care qualifications undertaken by your staff will be RQF. To find out how this affects the claiming process please see section below named ‘Important changes for 2018/19’. 

Step 1: Join the Norfolk Workforce Development Partnership

All adult social care employers in Norfolk can join the Norfolk Workforce Development Partnership. Download and complete a Partnership Membership Form and a Service Level Agreement and send them to N&SCS.  These can be sent in the post or emailed to Katy Michie. A single set of forms completed by a parent company can cover groups of establishments. 

For existing partners a new Partnership Membership Form is not required, however a signed 2018/19 Service Level Agreement will be needed before you can claim.

Step 2: Complete your NMDS-SC

Employers must have updated their National Minimum Dataset for Social Care (NMDS-SC) records at to the required level since 1st April 2018. Guidance documents can be found on the left hand side of this page.

Run the ‘my Workforce Development NMDS requirements’ report to confirm eligibility or highlight items not yet updated. Guidance on how to run this report is included within the NMDS-SC compliance guide.

If you are have any questions or need further advice then call the NMDS-SC Support Service on 0845 8730129 or email 

Step 3: Claiming

You will need to send the following to N&SCS. These can be posted or emailed.

Learner Record Form

This is a cover sheet for the claim stating who the claim is for and what units or qualifications are being claimed. 

When the learner has completed the qualification or learning programme and a certificate has been received, you can send a copy of the certificate as evidence. For QCF qualifications this must include the page which lists the individual units achieved and being claimed for.


When the learner has completed the qualification and a certificate has been received, you can send a copy of the certificate as evidence. For QCF qualifications this must include the page which lists the individual units achieved and being claimed for.

Once you have sent your claim and evidence to N&SCS your claim will be processed and sent to Skills for Care. Any queries with the claim will be addressed with you before being forwarded. You will usually hear about your claim within 1-2 weeks of receipt and receive the funding within 4-6 weeks.

If you have any questions about claiming please call the N&SCS office and chat to a member of the team. We are very happy to talk you through the process.

Important changes for 2018/19

  • Not all RCF qualifications will be funded by WDF. Please check the list to see which qualifications are eligible.
  • There is no longer a 60 credit limit per learner. There is now a financial limit of £1,200 per learner per year.
  • This is the last funding year that QCF qualifications will be funded. So please ensure you have completed certificates with us by 31st March 2019. The exception is the adult pathways of the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (QCF) because it is possible to register for this qualification until 31 August 2018 and it takes approximately 18 months to complete. Subject to funds being available it will be possible to claim this qualification in 2019/20.
  • You can ONLY use a certificate as evidence for claiming. The Unit Assessment Summaries will no longer be accepted as evidence.


Noroflk Care Awards Skills for Care Accolades DFN Matrix