Skills for Care Q&As for H&SC professionals

Click to download the Q&A Document

Additional Q&As; for Adult Social Care

Click to download the Q&A Document

Framework Document

Click to download the Framework Document

Guidance Document

Click to download the Guidance Document

The Standards

Click to download the Standards

Self-Assessment Tool

Click to download the Self-assessment Tool

Mapping Document

Click to download the Mapping Document

Care Certificate Template (PDF)

Click to download the template Care Certificate

Care Certificate Template (Word)

Click to download the template Care Certificate

Assessment Plan template

Click to download the template

Observation Record template

Click to download the template

Feedback Sheet template

Click to download the template

CQC inspectors’ guide to gathering evidence

Click to download the CQC statement

Care certificate mapped to QCF for WDF

Click here to download

Observation Matrix

Click here to download

Workshop Presentation

Click here to download

PAs and Care Certificate FAQs

Click to download

Statements re Learning Provider claims

Click to download the statement

Guidance for Homecare Providers

Click to download

The Care Certificate

The new Care Certificate came into force on April 1st 2015. All the resources you need are on this page.

The Care Certificate was introduced on April 1st 2015, replacing both the Common Induction Standards and the National Minimum Training Standards.

The CQC and the Care Certificate

The CQC Inspector Briefing highlights how they look for evidence in their inspections. You can download it on the left of this page. 

The Materials

Materials have been produced to support employers in preparing for the Certificate, including the standards and associated guidance. These materials are intended to help employers become familiar with the fifteen new Standards, and how to assess members of staff completing the Certificate.

The Care Certificate Workbook

The Care Certificate Workbook is a free downloadable resource aimed at supporting the training process and helping employers and their new health and social care workers to cover parts of the Care Certificate.

The workbook can be used as a tool to assist delivering the Care Certificate and enable new health and social care workers to demonstrate their understanding on the knowledge content of the Care Certificate. Health and social care employers will still need to provide appropriate practical training, supervision and workplace assessment - as these cannot be covered by a workbook.

The Care Certificate Workbook is presented in fifteen downloadable resources, as well as an introduction and glossary. Each Standard includes knowledge content and concludes with a section where learners can record their understanding.

Click the links below to download each component:

Introduction

1. Understand Your Role

Standard 1 Progress log, mapping and sign-off document

2. Your Personal Development

Standard 2 Progress log, mapping and sign-off document

3. Duty of Care

Standard 3 Progress log, mapping and sign-off document

4. Equality and Diversity

Standard 4 Progress log, mapping and sign-off document

5. Work in a Person-Centred Way

Standard 5 Progress log, mapping and sign-off document

6. Communication

Standard 6 Progress log, mapping and sign-off document

7. Privacy and Dignity

Standard 7 Progress log, mapping and sign-off document

8. Fluids and Nutrition

Standard 8 Progress log, mapping and sign-off document

9. Awareness of Mental Health, Dementia and Learning Disability

Standard 9 Progress log, mapping and sign-off document

10. Safeguarding Adults

Standard 10 Progress log, mapping and sign-off document

11. Safeguarding Children

Standard 11 Progress log, mapping and sign-off document

12. Basic Life Support

Standard 12 Progress log, mapping and sign-off document

13. Health and Safety

Standard 13 Progress log, mapping and sign-off document

14. Handling Information

Standard 14 Progress log, mapping and sign-off document

15. Infection Prevention and Control

Standard 15 Progress log, mapping and sign-off document

Glossary

The assessments in these workbooks contain fillable form fields. If the workbooks are filled in on a computer they can be saved using ‘Save as’. Learners should be encouraged to save their work and share back with employers. Employers may wish to save this alongside their other staff records.

There is no answer book to accompany the workbook. It is the responsibility of each health and social care employer to judge the competency of their workers and arrange additional training, support and supervision as required.

Please note that the Care Certificate Workbook is not available in a hard copy format. This is to ensure the resource can be produced and maintained free of charge to employers. It is also updated periodically so printed versions would become out of date.

***NEW*** Assessing the Care Certificate

Skills for Care have produced an online tool which will support you through every step of putting a new worker through the Care Certificate.

http://www.skillsforcare.org.uk/microsite/Assessing-the-care-certificate/index.html

The Framework and Guidance Document

The Care Certificate Framework is a document for those who will be assessing employees against the Standards. It is to ensure that the approach used to deliver the learning required meets the outcomes of the Care Certificate Framework. The Guidance is also a document for Assessors. It is to ensure that Assessors have guidance to use the Care Certificate Framework document.

The Standards

Full details of each standard are covered in this document.

Assessing

Self-Assessment Tool

Employers may want to use the new self-assessment tool prior to health and social care workers commencing their induction. Induction can then be tailored, based on the workers self-assessment.

The Mapping Document

The Mapping document sets out how the Care Certificate maps across to other resources that are used within the health and social care sectors.

Questions and Answers for health and social care professionals

Will learning resources be available? Who can assess whether a worker has achieved the required competences? Will agency and bank staff need to undertake the Care Certificate?

The answers to these and other questions can be found in the Q&A documents.

Template Care Certificate

A template Care Certificate has been produced in Word and PDF form. This is to award employees who have completed the Care Certificate. Employers also have the choice to add their own logo onto the Care Certificate. Please be aware that the certificate is only valid if the Care Certificate logo remains on the top right and their employer's logo appears on the bottom right. please use the Word version.

Assessment and Observation Templates

Skills for Care have developed three templates to assist the person assessing the employee in the workplace. There is one to help plan an observation, another to record it, and a final one to asist with feedback to the employee. They are availale to download on the left of this page.

Care Certificate Presentations

Skills for Care, Skills for Health and Health Education England have developed accompanying slides to support the delivery of the underpinning knowledge for the Care Certificate. The slides compliment the Care Certificate workbook as well as the other Care Certificate materials and can be downloaded individually for the relevant standard. The presentations, along with all Care Certificates documentation can be found on the Skills for Care website: http://www.skillsforcare.org.uk/Standards/Care-Certificate/Care-Certificate-Materials.aspx

On 17 September 2015 N&SCS hosted a workshop for Care Certificate assessors. The presentation slides can be found here.

Beware of claims being made by some Learning Providers

A number of training companies, including e-learning providers, have been making claims about their products in relation to the Care Certificate. As a result of this, the following statement has released by Skills for Care and Skills for Health, to share the truths around the claims being made.

 


N&SCS Care Certificate/Care Act Workshops

The PowerPoint presentation from these events, covering the Care Act, Care Certificate and organisational culture, can be downloaded from the left of this page. Also available is the Observation Matrix document.

Noroflk Care Awards Skills for Care Accolades DFN Matrix