Course Listings

We publicise a range of courses of interest to the local care sector. Please browse or use the search facility below.

If you are running a course you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

September 2017

Arrow

8th Sep

Care Worker Induction (4 day)

Sep 8, 15, 22, 29

Day 1
Food Safety Awareness
First Aid Awareness

Day 2
Health & Safety, Risk Assessment and Fire Awareness
Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA)

Day 3
Moving and handling induction

Day 4
Supporting Medication in a Social Care Setting
Person-Centred Dementia Awareness

(order of days may vary)

Customers are welcome to pick and chose the elements they attend in response to their needs.


Price Information

£200 + vat per delegate

Start

9:00am
8th Sep

End

4:00pm
29th Sep

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


19th Sep

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise signs and symptoms and how to sometimes make decisions for people who are not able to do so themselves; for example what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:

  • Mental Health
  • Statistics
  • Mental Health Conditions
  • Mental Capacity Act 2007
  • The Deprivation of Liberties Safeguards 2009

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

1:30pm
19th Sep

End

4:30pm
19th Sep

Venue

Extra Hands Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


19th Sep

Safeguarding Adults / Children

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:

  • Legislation, policy documents and schemes
  • Who is at risk?
  • The six safeguarding principles
  • Types of abuse
  • Disclosure
  • Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
19th Sep

End

12:30pm
19th Sep

Venue

Extra Hands Units 13 / 14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


19th Sep

Strengths-based approach workshop - Dereham

Aimed at care managers and in-house trainers, this free one-day workshop will enable participants to cascade training to front-line care staff who will:

  • be more confident using a strengths-based, person centred approach
  • be more aware of how to enable people to maintain / regain their independence following an illness or injury
  • have an increased understanding of outcome focussed care
  • be able to signpost to community resources to help maintain independence and improve wellbeing
  • be familiar with technology to help reduce isolation
The training will include a follow up session in March / April 2018 (dates and locations to be confirmed) which will provide an opportunity to discuss how participants have implemented a strengths-based approach, share good practice and explore ideas for further activity.


Price Information

FREE

Start

9:30am
19th Sep

End

4:00pm

Venue

Dereham FC. Aldiss Park, Norwich Road,
Dereham,
NR20 3PX

Booking Details

Provider Name
N&SCS;

Contact Name
Sarah Steele

Email
Click To Email Course

Telephone
01603 629211


21st Sep

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
21st Sep

End

12:30pm
21st Sep

Venue

Extra Hands, Units 13 / 14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk ,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


21st Sep

Strengths-based approach workshop - Great Yarmouth

Aimed at care managers and in-house trainers, this free one-day workshop will enable participants to cascade training to front-line care staff who will:

  • be more confident using a strengths-based, person centred approach
  • be more aware of how to enable people to maintain / regain their independence following an illness or injury
  • have an increased understanding of outcome focussed care
  • be able to signpost to community resources to help maintain independence and improve wellbeing
  • be familiar with technology to help reduce isolation
The training will include a follow up session in March / April 2018 (dates and locations to be confirmed) which will provide an opportunity to discuss how participants have implemented a strengths-based approach, share good practice and explore ideas for further activity.

Start

9:30am
21st Sep

End

4:00pm

Venue

The Kings Centre,
30 Queen Anne's Rd,
Great Yarmouth,
NR31 0LE

Booking Details

Provider Name
N&SCS;

Contact Name
Sarah Steele

Email
Click To Email Course

Telephone
01603 629211


22nd Sep

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:

  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

12:45pm
22nd Sep

End

5:15pm
22nd Sep

Venue

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


22nd Sep

Infection Control Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Infection Prevention and Control Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Infection Control training equips staff with the knowledge of how to identify risks associated with infection, define and recognise what infection is and when it may be present.

Attendees will learn how to prevent the spread of infection and safe practices.

Other topics included in this training:

  • Legislation that governs infection
  • Identifying risks
  • Defining infection
  • Recognising when infection is present
  • Types of infection
  • Understanding policies and procedures

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

1:30pm
22nd Sep

End

4:00pm
22nd Sep

Venue

Extra Hands Training Suite, Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith, Norwich,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


22nd Sep

Moving & Handling induction

Course Aims
Training is based on The Handling of People 6th Edition.
To meet the statutory needs of the Manual Handling Operations Regulations 1992. To provide sufficient knowledge and training for the delegate to carry out manual handling tasks safely, confidently and avoid injury to both him/herself and others. The course will also include a suitable risk assessment format. We also offer a site visit to your place of work to carry out a risk assessment on the ground should you require it.

Suitable For
For staff members who move patients as part of their duties.

Certification
All delegates will receive a Norvic certificate of attendance

Content
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£80 plus VAT per delegate

Start

9:00am
22nd Sep

End

4:00pm
22nd Sep

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


22nd Sep

Moving and Handling Refresher (1/2 day)

Course Aims
Care Quality Commission require all those who move patients as part of their duties, and have already undergone induction training in the subject, to attend an annual moving and handling refresher session.

Suitable For
For staff members who have attended a moving and handling induction session and who move patients as part of their duties.

Pre-requisite This is aimed at those who have been trained in moving and handling. The course is not intended for those needing to train in handling for the first time.

Certification
All delegates will receive a Norvic certificate of attendance

Syllabus
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£45 + vat per delegate

Start

9:00am
22nd Sep

End

12:30pm
22nd Sep

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


23rd Sep

Emergency First Aid at Work

We are having an in-house training course in first aid provided by Forward Development (https://www.forwarddevelopmenttraining.co.uk/). We have booked 12 places and are only using c.8 so have 4 spaces available.

The course aims to provide delegates with the training, skills and knowledge in emergency first aid and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.

Any person nominated by their employer as an Appointed Person in the workplace.

1 day course (6 hours) at our day care centre at The Swallows, 40, Station Road, Salhouse, Norwich, NR13 6NY on the 23/9/2017 between 9 am - 4 pm.

Start

9:00am
23rd Sep

End

4:00pm
23rd Sep

Venue

The Swallows,
40 Station Road,
Salhouse,
Norfolk,
NR13 6NY

Cost

£40

Booking Details

Provider Name
Adult Day Care Ltd.

Contact Name
Kate Pledger

Email
Click To Email Course

Telephone
01603721643


25th Sep

Diabetes Awareness Training - Ipswich

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

1:00pm
25th Sep

End

4:30pm
25th Sep

Venue

LimeSkills CIC Training Centre,
Felaw Maltings, 44 Felaw Street,
Ipswich,
Suffolk,
IP2 8SJ

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


27th Sep

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
27th Sep

End

1:30pm
27th Sep

Venue

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


28th Sep

Managers/Seniors/Team Leaders Training Day

Suitable for managers and team leaders working in a community care setting: (e.g. care home, nursing home, domiciliary care, supported living, day services).

Includes:

  • Leadership skills and assertive skills
  • Team building and team dynamics
  • Supervision skills & templates
  • Reviewing professional boundaries & emotional resilience
  • Updating knowledge of legislation relevant to health and social care and specific service provision.


Price Information

£99 +vat per person

Start

9:30am
28th Sep

End

4:00pm
28th Sep

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£99

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


28th Sep

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per person

Start

9:30am
28th Sep

End

4:30pm
28th Sep

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


29th Sep

Infection Control Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Infection Prevention and Control Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Infection Control training equips staff with the knowledge of how to identify risks associated with infection, define and recognise what infection is and when it may be present.

Attendees will learn how to prevent the spread of infection and safe practices.

Other topics included in this training:

  • Legislation that governs infection
  • Identifying risks
  • Defining infection
  • Recognising when infection is present
  • Types of infection
  • Understanding policies and procedures

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

per person

Start

2:00pm
29th Sep

End

4:30pm
29th Sep

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


29th Sep

Person-centered Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.
welcome and introductions
personhood and person-centred care
malignant social psychology
the jigsaw - what is missing
dvd and discussion
the environment
activity in mind
barriers to implementing person-centred care
audit tool for person-centred care
moving forward - your individual action plan.


Price Information

£45 + vat per delegate

Start

12:30pm
29th Sep

End

3:30pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


29th Sep

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus
Legislation relating to the control of medication, Security of medication, Types of medication, Routes for administration, Disposal of used medication, Errors and mistakes.


Price Information

£45 + vat per delegate

Start

9:00am
29th Sep

End

12:00pm
29th Sep

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


October 2017

Arrow

2nd Oct

First Aid Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:

  • The aims of first aid
  • How to promote recovery
  • Priorities of treatment
  • Emergency Action Plan
  • Recovery position
  • Cardio Pulmonary Resuscitation
  • Effects of heat and cold
  • Bleeding and burns
  • Broken bones and shock
  • Stroke
  • Heart attack
  • Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
2nd Oct

End

12:30pm
2nd Oct

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


2nd Oct

P.E.G. (Percutaneous Endoscopic Gastrostomy) and Dysphagia

This course aims to promote correct and safe management of P.E.G, helping to equip staff with the basic knowledge and confidence to be able to work with clients who require gastrostomy care.
- to discuss dysphagia and possible reasons why gastrostomy and P.E.G. feeding may be required; maintenance and management of the P.E.G equipment, care of the P.E.G. site, the importance of good oral care, to be aware of possible complications and be able to identify when medical referral is required.


Price Information

£65 + vat per person.

Start

9:30am
2nd Oct

End

1:30pm
2nd Oct

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£65

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


2nd Oct

Safeguarding Adults and Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:

  • Legislation, policy documents and schemes
  • Who is at risk?
  • The six safeguarding principles
  • Types of abuse
  • Disclosure
  • Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

1:30pm
2nd Oct

End

4:30pm
2nd Oct

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Oct

Emergency Life Support at Work

Momentum (Norfolk) have spaces available on this course

One day course (certificated)

Aims & Objectives

This course is fully compliant with the requirements for meeting the purposes of complying with the Health and Safety at Work (First Aid) regulations 1981 and the standards recommended by the HSE. 6 hours training with a relaxed atmosphere that is designed to promote confidence and give a greater knowledge in life saving first aid and minor injuries. The syllabus includes treatment for Adults and children on the following subjects:

  • Health and safety (first aid) regulations
  • Managing an incident
  • The priorities of first aid
  • Treatment of an unconscious casualty
  • Resuscitation (adults and children)
  • Safe use of an Automatic External Defibrillator
  • Shock
  • Choking
  • Seizures
  • Bleeding
  • Common workplace injuries

Students who complete the course and are deemed to have reached the required standard are issued with a certificate that is valid for a period of three years. Chris is a current serving member of Norfolk Fire and Rescue Service, with 22 years of front-line experience. Chris is approachable and professional, with a flexibility that allows him to tailor the course to suit the requirements of the delegates.

Prior Learning Required

The course includes all learning materials, which the delegate can take away for future reference. There is no prior learning required as the course is suitable as an initial or a refresher for those wishing to update their skills.

Target audience

This course is appropriate for anyone requiring Emergency First Aid at Work status.


Price Information

£60 for members of Momentum (Norfolk) £100 for non -members

Start

9:30am
3rd Oct

End

4:30pm

Venue

To Be Advised,
Norwich,

Cost

£100

Booking Details

Provider Name
Momentum (Norwich)

Contact Name
Tracy Dack

Email
Click To Email Course

Telephone
01603 672333


3rd Oct

Medication Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Medication Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Medication Training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:

  • Legislation
  • Confidentiality
  • Types of medication
  • Storage
  • Routes of Medication
  • Side Effect / Reactions
  • Hygiene
  • Reporting and Recording
  • MAR Charts / Sheets
  • Eye / Ear Drops
  • Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

1:30pm
3rd Oct

End

4:30pm
3rd Oct

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Oct

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise signs and symptoms and how to sometimes make decisions for people who are not able to do so themselves; for example what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:

  • Mental Health
  • Statistics
  • Mental Health Conditions
  • Mental Capacity Act 2007
  • The Deprivation of Liberties Safeguards 2009.

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
3rd Oct

End

12:30pm
3rd Oct

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Oct

Mental Health First Aid

This two-day Mental Health First Aid Standard course is an internationally recognised course. You will learn how to:

  • Recognise the symptoms of mental health issues
  • Provide initial help
  • Guide a person towards appropriate professional help

 


Price Information

Cost – £200 (concessions available)

Start

9:30am
3rd Oct

End

4:30pm
4th Oct

Venue

Contact MIND for venue details,

Cost

£200

Booking Details

Provider Name
Norwich MIND

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


4th Oct

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

***SORRY FULL***

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day:

Day 2: Dementia - Distressed Behaviour / Communication


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
4th Oct

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich ,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


5th Oct

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

***SORRY NOW FULL***

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does...

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
5th Oct

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


5th Oct

Harm Free Care Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
5th Oct

End

12:30pm
5th Oct

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


5th Oct

Providing Effective Supervision

A one-day interactive workshop for managers and supervisors on the essential elements of an effective 1-1 supervision session.

You will be shown tools and methods that enable both the supervisor and supervisee to experience a productive supervision session and promote a positive approach to work.

Learn how to:

  • conduct a structured supervision session
  • Enable pro-active thinking and critical reflection (in particular for those staff holding caseloads)
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback

Topics covered during the day:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • How supervision links with appraisal


Price Information

cost is inclusive of VAT

Start

9:30am
5th Oct

End

5:00pm
5th Oct

Venue

Breckland District Council Offices,
Elizabeth House, Walpole Loke,
East Dereham,
Norfolk,
NR19 1EE

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Julian Bamford

Email
Click To Email Course

Telephone
01603 222396


6th Oct

Food Safety Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Food Safety Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands food safety training gives staff an understanding of food hygiene practices, how to safely prepare foods and the importance of efficient hygiene.

Topics covered include:

  • The Food Safety Act 1990
  • High Risk Groups and Foods
  • Causes of food poisoning
  • Contamination Hazards including cross-contamination
  • Effective Handwashing and cleaning
  • Food storage and waste.

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

1:30pm
6th Oct

End

4:00pm
6th Oct

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


6th Oct

Information Governance and Data Protection

Course aims:

  • To ensure staff are fully aware of the legal requirements as an individual and as an organisation for information governance and data protection
  • To ensure necessary safeguards are in place and appropriate guidance is adhered to for use and retention of patient and staff personal information.
  • To include updated information re. changes to DPA in 2018 (GDPR: General Data Protection Regulation)

 


Price Information

£49 per person + vat

Start

9:00am
6th Oct

End

1:00pm
6th Oct

Venue

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£49

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


10th Oct

Restrictive Practices

Mapping to the DOH framework for a ‘Positive and Proactive Workforce' and to assist your organisation to comply with the Health and Social Care Act regulated activity 12, 'Safe Care and Treatment', this course aims to identify and define ‘restrictive practices’ and look at strategies and interventions to reduce the use of restrictive practices in health and social care services, discussing possible non-restrictive alternatives.


Price Information

£49 +vat per person

Start

9:00am
10th Oct

End

1:00pm
10th Oct

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£49

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


10th Oct

Strengths-based approach workshop - Swaffham

Aimed at care managers and in-house trainers, this free one-day workshop will enable participants to cascade training to front-line care staff who will:

  • be more confident using a strengths-based, person centred approach
  • be more aware of how to enable people to maintain / regain their independence following an illness or injury
  • have an increased understanding of outcome focussed care
  • be able to signpost to community resources to help maintain independence and improve wellbeing
  • be familiar with technology to help reduce isolation
The training will include a follow up session in March / April 2018 (dates and locations to be confirmed) which will provide an opportunity to discuss how participants have implemented a strengths-based approach, share good practice and explore ideas for further activity.

Start

9:30am
10th Oct

End

4:00pm

Venue

The Green Britain Centre, Turbine Way,
Swaffham,
PE37 7HT

Booking Details

Provider Name
N&SCS;

Contact Name
Sarah Steele

Email
Click To Email Course

Telephone
01603 629211


11th Oct

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
11th Oct

End

4:30pm
11th Oct

Venue

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


13th Oct

Developing Safeguarding Practice (used to be called 'Refresher')

***FULLY BOOKED***

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes: By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
13th Oct

End

12:30pm
13th Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


13th Oct

Moving & Handling (inc Falls Prevention) – full day

A full day Moving and Handling course which also covers Falls Prevention


Price Information

£80 + vat per delegate

Start

9:00am
13th Oct

End

4:00pm
13th Oct

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


13th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
13th Oct

End

4:30pm
13th Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


17th Oct

Medicines Management

For all care staff responsible for administering medication to raise awareness of accountability and responsibility and encourage safe practice:

  • The importance of effective medicines management and correct procedures
  • Accountability and responsibility regarding care, control and safe administration of medicines
  • Your role in relation to the administering of medicines including storage, safe ordering, receipt and disposal including “The Rights”
  • Defining the terms side effects, cautions, adverse reactions and contra-indications and to understand the importance of monitoring and reporting
  • Awareness of policies, procedures, regulations, legislation and best practice guidelines in relation to medicines management and correct documentation
  • To discuss safe administration of ear drops, eye drops, inhalers, ointments and creams

 


Price Information

Special REDUCED rate available for candidates attending both this course and our 'Record Keeping & Documentation' training, same day/venue- please call for details

Start

1:00pm
17th Oct

End

5:00pm
17th Oct

Venue

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£49

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


17th Oct

Record Keeping and Documentation

Course Aims: 

  • To ensure staff and carers are aware of their responsibilities and accountabilities for record keeping and documentation in line with statutory guidelines, best practice and legal requirements;
  • To improve staff confidence in this essential skill, required for the health and social care providers and to critically assess current quality standards
  • To gain awareness of the correct content & style, the importance of duty of care & confidentiality, data protection and information governance (Inc. Caldicott Principles).

 


Price Information

£49 + vat per person

Start

9:00am
17th Oct

End

1:00pm
17th Oct

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£49

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


17th Oct

Strengths-based approach workshop - Aylsham

Aimed at care managers and in-house trainers, this free one-day workshop will enable participants to cascade training to front-line care staff who will:

  • be more confident using a strengths-based, person centred approach
  • be more aware of how to enable people to maintain / regain their independence following an illness or injury
  • have an increased understanding of outcome focussed care
  • be able to signpost to community resources to help maintain independence and improve wellbeing
  • be familiar with technology to help reduce isolation
The training will include a follow up session in March / April 2018 (dates and locations to be confirmed) which will provide an opportunity to discuss how participants have implemented a strengths-based approach, share good practice and explore ideas for further activity.


Price Information

FREE

Start

9:30am
17th Oct

End

4:00pm

Venue

Aylsham Care Trust, St Michael's avenue,
Aylsham,
NR11 6YA

Booking Details

Provider Name
N&SCS;

Contact Name
Sarah Steele

Email
Click To Email Course

Telephone
01603 629211


18th Oct

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
18th Oct

End

12:30pm
18th Oct

Venue

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


19th Oct

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
19th Oct

End

4:30pm
19th Oct

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


20th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
20th Oct

End

12:30pm
20th Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Rut

Email
Click To Email Course

Telephone
02380 970914


20th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
20th Oct

End

4:30pm
20th Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Oct

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
24th Oct

End

1:30pm
24th Oct

Venue

South Lynn Community Centre,
10 St Michael's Road,
kings' Lynn,
PE30 5HE

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


25th Oct

End of life care for people with dementia workshop - Norwich

This one-day workshop is aimed at staffs that are likely to come into contact with people with dementia, and are approaching the last year of life. This would include nurses, health care assistants, therapists, social workers, and others. The workshop aims to raise awareness of different types of dementia, communication issues and the needs of carers, in the context of end of life care.
The workshop aims to build help you to up a personal ‘toolkit’ of care strategies.
Key topics:

Overview of dementia
Awareness of communication challenges
Needs of the carer
Overview of end of life care
End of life care tools
Symptom control
Loss, grief and bereavement

Lunch IS NOT provided; please bring packed lunch. Hot drinks will be available throughout the day.
Booking form on application by email only.

Start

9:30am
25th Oct

End

4:00pm

Venue

Colman Hospital, Priscilla Bacon Centre, Rowan Centre,
Unthank Road,
Norwich,
NR2 2PJ

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
-

Email
Click To Email Course

Telephone
01362 655227


26th Oct

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
26th Oct

End

12:30pm
26th Oct

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


31st Oct

Safeguarding Knowhow for Provider Managers

***FULLY BOOKED***

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

Learning outcomes:
By the end of this session participants should:
• Understand their role in safeguarding adults.
• Have updated their knowledge of safeguarding legislation, guidance and local procedures.
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
• Know how to share and gather information in order to contribute to a safeguarding enquiry.
• Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
• Know how to make a safeguarding referral and how to contribute to the safeguarding process.
• Know how to contribute to and comply with a safeguarding plan.
• Understand the rules that govern information sharing, consent and confidentiality.
• Know how to deal with allegations against staff and when to refer to the SADDs team.
• Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
• Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
31st Oct

End

4:30pm
1st Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


31st Oct

Safeguarding Knowhow for Provider Managers

***FULLY BOOKED*** A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

Learning outcomes:
By the end of this session participants should:
• Understand their role in safeguarding adults.
• Have updated their knowledge of safeguarding legislation, guidance and local procedures.
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
• Know how to share and gather information in order to contribute to a safeguarding enquiry.
• Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
• Know how to make a safeguarding referral and how to contribute to the safeguarding process.
• Know how to contribute to and comply with a safeguarding plan.
• Understand the rules that govern information sharing, consent and confidentiality.
• Know how to deal with allegations against staff and when to refer to the SADDs team.
• Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
• Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
31st Oct

End

4:30am
1st Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


31st Oct

Train the Trainer Safeguarding Adults Awareness - Norwich

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, power point presentations and link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety minute update session.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to their own staff group in an engaging way for either a half day or full day session.
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of their staff and or volunteers
  • Identify how to adapt the case studies and design their own training materials to best meet the needs of their organisation

 


To book visit: http://www.smartsurvey.co.uk/s/DID5C


Price Information

£199 plus VAT

Start

9:15am
31st Oct

End

4:30pm

Venue

The Abbey Conference Centre,
Norwich,
NR1 2DD

Cost

£199

Booking Details

Provider Name
NSAB

Contact Name
-

Email
Click To Email Course

Telephone
-


November 2017

Arrow

2nd Nov

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per person

Start

9:30am
2nd Nov

End

4:30pm
2nd Nov

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Nov

Autism and Mental Health

To gain awareness of Autism and Asperger Syndrome and common associated features.

To discuss and identify Mental Health issues for people with Autism and Aspergers, focussing on areas of strength and awareness of the perils of labelling.


Price Information

£49 + vat per person

Start

9:00am
3rd Nov

End

1:00pm
3rd Nov

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£49

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


3rd Nov

First Aid Awareness (1/2 day)

A basic awareness of first aid.


Price Information

£45 plus VAT per delegate

Start

9:00am
3rd Nov

End

12:00pm
3rd Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


3rd Nov

Food Safety Awareness

Course Aims
To qualify delegates in the safe handling of food as part of their employment.

Suitable For
Those who may be required, as part of their employment, to serve or handle food. Suitable for carers, child fosterers and child minders. Course Length 1/2 day (3 hours)

Certification
Delegates will be awarded a Norvic certificate of attendance. Our trainers are both Royal Society for Public Health (RSPH) and Chartered Institute of Environmental Health (CIEH) accredited. For delegates requiring accredited certification please see Food Safety in Catering - Level 2

Syllabus
• How to behave responsibly – the need for food safety • Personal hygiene • Importance and use of appropriate protective clothing • Hand washing practices • Wound dressing • Cleaning and disinfection • Suitable surfaces and equipment • Waste disposal • Pest control • Reducing contamination of food • Temperature control during storage • Food safety hazards • Temperature control during food preparation, cooking, holding and serving • Holding and serving food.


Price Information

£45 + vat per delegate

Start

12:30am
3rd Nov

End

3:30pm
3rd Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


7th Nov

CQC Compliance: Assurance Vs. Reassurance

Tutor: Tina Welford (specialist advisor to CQC) Workshop aims:

  • Prepare for and be aware of what is ‘assurance’ as opposed to reassurance
  • Understand the role and accountability of Registered Managers and Responsible Persons, senior managers and leaders in regulation and the law
  • Ensure providers feel confident to have a well-coordinated and prepared approach to CQC regulatory inspections
  • Be aware of the changes and actions required by your service to achieve ‘good’ or ‘outstanding’ level of compliance
  • Achieving the rating you deserve – making it happen plans, for dedicated delegate action plan session
Tina Welford has over 35 years experience in health and social care also as a career and senior manager/executive coaching and leadership, delivering bespoke programmes for both individuals and organisations to meet their needs. Regulatory consultancy and CQC compliance audits are a speciality. Tina acts as a specialist advisor to CQC and an expert witness for providers.

Start

9:30am
7th Nov

End

4:00pm

Venue

Dereham FC. Aldiss Park, Norwich Road,
Dereham,
NR20 3PX

Cost

£100

Booking Details

Provider Name
N&SCS;

Contact Name
-

Email
Click To Email Course

Telephone
01603 629211


8th Nov

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

***LIMITED AVAILABILITY***

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited. 

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
8th Nov

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


8th Nov

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
8th Nov

End

4:30pm
8th Nov

Venue

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


9th Nov

Advanced Medicines Management and Audit

For Managers, senior staff or Nurses: to provide a well-defined programme which will support, encourage and underpin ‘safe practice'. To include:

  • updated information regarding relevant legislation. (e.g. NMC guidelines, The Human Medicines Regulations 2012 etc.)
  • revisiting the importance of effective medicines management and our own accountabilities and responsibilities.
  • the requirement of all senior staff in practice, to provide essential supervision in the workplace and education for all junior staff and peers. Pertaining to observation and monitoring for potential side effects, cautions, adverse reactions and contra-indications and the importance of reporting health & well-being changes.
  • discussing the key points in the care, control & administration of medicines – i.e. ‘The 7 Rights’. (Inc. capacity & consent relating to MCA & DoLS, safe storage, disposal procedures etc.)
  • clear guidance as to the expectations of correct documentation and safe record keeping, including care plans, risk assessments, audits etc.

 


Price Information

£89 + vat per person
Includes a light working lunch

Start

9:30am
9th Nov

End

4:00pm
9th Nov

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£89

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


9th Nov

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

***LIMITED AVAILABILITY***

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
9th Nov

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


9th Nov

Harm Free Care Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
9th Nov

End

12:30pm
9th Nov

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


10th Nov

Diabetes Awareness Training

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare

Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available (see additional information)

Start

10:00am
10th Nov

End

1:30pm
10th Nov

Venue

Suite B, Abbey Farm Commercial Park ,
Southwell Road,
Horsham St Faith,
NR10 3JU

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


10th Nov

H&S, Fire Safety Awareness, Infection Control

A half-day awareness course covering Health & Safety Legislation and Risk Assessment, Fire Safety and Infection Control.


Price Information

£45 plus VAT per delegate

Start

9:00am
10th Nov

End

12:30pm
10th Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


10th Nov

Safeguarding Awareness (Adult and Child)

A half-day awareness course covering adult and child safeguarding.


Price Information

£45 plus VAT per delegate

Start

12:30am
10th Nov

End

4:00pm
10th Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


16th Nov

End of life care for people with dementia workshop - Holt

This one-day workshop is aimed at staffs that are likely to come into contact with people with dementia, and are approaching the last year of life. This would include nurses, health care assistants, therapists, social workers, and others. The workshop aims to raise awareness of different types of dementia, communication issues and the needs of carers, in the context of end of life care.
The workshop aims to build help you to up a personal ‘toolkit’ of care strategies.
Key topics:

Overview of dementia
Awareness of communication challenges
Needs of the carer
Overview of end of life care
End of life care tools
Symptom control
Loss, grief and bereavement

Lunch IS NOT provided; please bring packed lunch. Hot drinks will be available throughout the day.
Booking form on application by email only.

Start

9:30am
16th Nov

End

4:00pm
16th Nov

Venue

Kelling Hospital, Bayfield Centre,
Old Cromer Road,
High Kelling, Holt,
NR25 6QA

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
-

Email
Click To Email Course

Telephone
01362 655227


17th Nov

Developing Safeguarding Practice (used to be called 'Refresher')

***Limited Availability***

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes: By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
17th Nov

End

12:30pm
17th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


17th Nov

Moving & Handling (inc Falls Prevention) – full day

A full day Moving and Handling course which also covers Falls Prevention


Price Information

£80 + vat per delegate

Start

9:00am
17th Nov

End

4:00pm
17th Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


17th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
17th Nov

End

4:30pm
17th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


20th Nov

Holistic Nutrition Coaching for Wellbeing

This course aims to offer knowledge, support and guidance to all staff who are coaching people to recovery, based on individual responsibility for their health and well-being.

  • To identify concerns and indicators regarding nutritional deficiencies and the impact on mind and body (with specific focus on mental health and substance misuse)
  • To discuss tools and strategies for motivating and coaching individuals to make positive changes
  • To explore the cycle of change with regard to nutrition choices
  • To raise awareness of personality profiling and the impact on well-being
  • For staff to practice in session and gain confidence in techniques and coaching tools for change

 


Price Information

£79 + vat (includes a light working lunch)

Start

9:30am
20th Nov

End

4:00pm
20th Nov

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£79

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


21st Nov

Getting started with values and behaviours-based recruitment

Come and find out:

First steps to ensure your workplace values are agreed, developed and embedded throughout your recruitment and retention, including:

  • what workplace values are
  • the benefits of establishing workplace values
  • working with others to develop and agree workplace values

Communicating your values.

Recruitment and retention in adult social care: the secrets of success - lessons and best practice examples from research with organisations with a turnover of less than 10%. 

Other initiatives that can support your recruitment and retention.


Who should come along? 

The workshop is aimed at adult social care employers of all sizes who are interested in learning more about values and behaviours-based recruitment and retention, and would like help to get started using this approach.

Delegates who attend should be in a position to influence change in their workplace. This might include senior managers, human resources managers, registered managers and individual employers.

Lunch and refreshments will also be provided.


Price Information

Free

Start

9:30am
21st Nov

End

2:30pm

Venue

Novotel London Stanstead Airport, Round Coppice Road,
Stansted,
Essex,
CM24 1SF

Booking Details

Provider Name
Skills for Care

Contact Name
-

Email
Click To Email Course

Telephone
-


23rd Nov

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
23rd Nov

End

4:30pm
23rd Nov

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


24th Nov

Person-centered Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.
welcome and introductions
personhood and person-centred care
malignant social psychology
the jigsaw - what is missing
dvd and discussion
the environment
activity in mind
barriers to implementing person-centred care
audit tool for person-centred care
moving forward - your individual action plan.


Price Information

£45plus VAT per delegate

Start

12:30pm
24th Nov

End

3:30pm
24th Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


24th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
24th Nov

End

12:30pm
24th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
24th Nov

End

4:30pm
24th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Nov

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus
Legislation relating to the control of medication, Security of medication, Types of medication, Routes for administration, Disposal of used medication, Errors and mistakes.


Price Information

£45 + vat per delegate

Start

9:00am
24th Nov

End

12:00pm
24th Nov

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


27th Nov

Diabetes Awareness Training

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment. The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

1:00pm
27th Nov

End

4:30pm
27th Nov

Venue

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


28th Nov

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
28th Nov

End

4:30pm
28th Nov

Venue

South Lynn Community Centre,
10 St Michael's Road,
King's Lynn,
PE30 5HE

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


28th Nov

Mental Health First Aid

This two-day Mental Health First Aid Standard course is an internationally recognised course. You will learn how to:

  • Recognise the symptoms of mental health issues
  • Provide initial help
  • Guide a person towards appropriate professional help

 


Price Information

Cost – £200 (concessions available)

Start

9:30am
28th Nov

End

4:30pm
29th Nov

Venue

Contact Norwich MIND for venue details,

Cost

£200

Booking Details

Provider Name
Norwich MIND

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


30th Nov

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment. 

The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:

  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed. Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

9:15am
30th Nov

End

1:45pm
30th Nov

Venue

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


30th Nov

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

per person

Start

9:30am
30th Nov

End

12:30pm
30th Nov

Venue

Extra Hands, Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


December 2017

Arrow

1st Dec

Diabetic Foot Screening

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetic Foot Screening workshop is for all practitioners, from carers to trained professionals, who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems, It covers:

  • The definition of a foot ulcer
  • When foot screening should be performed
  • Who can undertake a diabetic foot assessment
  • The factors contributing to someone developing a foot ulcer
  • The method and steps to take when assessing the diabetic foot
  • Local and national diabetic foot risk algorithms
  • How to apply the correct risk score
  • Suitable footwear for people with diabetes
  • The causes of neuropathy and peripheral vascular disease (PVD)
  • Practical demonstration on how to test for neuropathy and PVD
  • The Ipswich Touch The Toes Test
  • The process of referral for the person with diabetes at each level of risk

Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

1:30pm
1st Dec

End

4:30pm
1st Dec

Venue

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


6th Dec

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes: By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
6th Dec

End

4:30pm
6th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


6th Dec

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication ​


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
6th Dec

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


6th Dec

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
6th Dec

End

1:30pm
6th Dec

Venue

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


6th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
6th Dec

End

12:30pm
6th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


7th Dec

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
7th Dec

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


7th Dec

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per person

Start

9:30am
7th Dec

End

4:30pm
7th Dec

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


7th Dec

Providing Effective Supervision

A one-day interactive workshop for managers and supervisors on the essential elements of an effective 1-1 supervision session.

You will be shown tools and methods that enable both the supervisor and supervisee to experience a productive supervision session and promote a positive approach to work.

Learn how to:

  • conduct a structured supervision session
  • Enable pro-active thinking and critical reflection (in particular for those staff holding caseloads)
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback

Topics covered during the day:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • How supervision links with appraisal


Price Information

cost is inclusive of VAT

Start

9:30am
7th Dec

End

5:00pm
7th Dec

Venue

Breckland District Council Offices,
Elizabeth House, Walpole Loke,
East Dereham,
Norfolk,
NR19 1EE

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Julian Bamford

Email
Click To Email Course

Telephone
01603 222396


12th Dec

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
12th Dec

End

4:30pm
12th Dec

Venue

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


13th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
13th Dec

End

12:30pm
13th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


13th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.
Learning outcomes:

By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
13th Dec

End

4:30pm
13th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


14th Dec

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
14th Dec

End

12:30pm
14th Dec

Venue

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


14th Dec

Harm Free Care Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
14th Dec

End

12:30pm
14th Dec

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


January 2018

Arrow

8th Jan

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.
The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:
  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed.
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

12:45pm
8th Jan

End

5:15pm
8th Jan

Venue

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


9th Jan

Safeguarding Knowhow for Provider Managers

***FULLY BOOKED***

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. By the end of this session participants should:

  • Understand their role in safeguarding adults.
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures.
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry.
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality.
  • Know how to deal with allegations against staff and when to refer to the SADDs team.
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
9th Jan

End

4:30pm
10th Jan

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


11th Jan

Train the Trainer Safeguarding Adults Awareness - Swaffham

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, power point presentations and link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety minute update session.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to their own staff group in an engaging way for either a half day or full day session.
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of their staff and or volunteers
  • Identify how to adapt the case studies and design their own training materials to best meet the needs of their organisation

 


Price Information

£199 plus VAT

Start

9:15am
11th Jan

End

4:30pm

Venue

The Green Britain Centre, Turbine Way,
Swaffham,
PE37 7HT

Cost

£199

Booking Details

Provider Name
NSAB

Contact Name
-

Email
Click To Email Course

Telephone
-


18th Jan

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes: By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
18th Jan

End

12:30pm
18th Jan

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


18th Jan

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:

By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the St Thomas website.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
18th Jan

End

4:30pm
18th Jan

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


February 2018

Arrow

16th Feb

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
16th Feb

End

12:30pm
16th Feb

Venue

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


21st Feb

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

  • By the end of this session participants should:
  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
21st Feb

End

12:30pm
21st Feb

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


21st Feb

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise. Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
21st Feb

End

12:30pm
21st Feb

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


March 2018

Arrow

21st Mar

Safeguarding Knowhow for Provider Managers

***Limited Availability***

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

  • By the end of this session participants should:
  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
21st Mar

End

4:30pm
22nd Mar

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


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