Course Listings

We publicise a range of courses of interest to the local care sector. Please browse or use the search facility below.

If you are running a course you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

July 2017

Arrow

7th Jul

Care Worker Induction (4 day)

July 7, 14, 21, 28

Day 1
Food Safety Awareness
First Aid Awareness

Day 2
Health & Safety, Risk Assessment and Fire Awareness
Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA)

Day 3
Moving and handling induction

Day 4
Supporting Medication in a Social Care Setting
Person-Centred Dementia Awareness

(order of days may vary)

Customers are welcome to pick and chose the elements they attend in response to their needs.


Price Information

£200 + vat per delegate

Start

8:00am
7th Jul

End

4:00pm
28th Jul

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


21st Jul

Moving & Handling induction

Course Aims
Training is based on The Handling of People 6th Edition.
To meet the statutory needs of the Manual Handling Operations Regulations 1992. To provide sufficient knowledge and training for the delegate to carry out manual handling tasks safely, confidently and avoid injury to both him/herself and others. The course will also include a suitable risk assessment format. We also offer a site visit to your place of work to carry out a risk assessment on the ground should you require it.

Suitable For
For staff members who move patients as part of their duties.

Certification
All delegates will receive a Norvic certificate of attendance

Content
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£80 plus VAT per delegate

Start

9:00am
21st Jul

End

4:00pm
21st Jul

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


21st Jul

Moving and Handling Refresher (1/2 day)

Course Aims
Care Quality Commission require all those who move patients as part of their duties, and have already undergone induction training in the subject, to attend an annual moving and handling refresher session.

Suitable For
For staff members who have attended a moving and handling induction session and who move patients as part of their duties.

Pre-requisite This is aimed at those who have been trained in moving and handling. The course is not intended for those needing to train in handling for the first time.

Certification
All delegates will receive a Norvic certificate of attendance

Syllabus
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£45 + vat per delegate

Start

9:00am
21st Jul

End

12:30pm
21st Jul

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


24th Jul

Medication Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Medication Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Medication Training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

£65 per person
3 hour course

Start

9:30am
24th Jul

End

12:30pm
24th Jul

Address

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
NR10 3JU

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


24th Jul

Safeguarding Adults / Children

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

£50 per person
3 hour course

Start

1:30pm
24th Jul

End

4:30pm
24th Jul

Address

Suite b Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


25th Jul

First Aid Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

£65 per person
3 hour course

Start

1:30pm
25th Jul

End

4:30pm
25th Jul

Address

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


25th Jul

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise signs and symptoms and how to sometimes make decisions for people who are not able to do so themselves; for example what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:
• Mental Health
• Statistics
• Mental Health Conditions
• Mental Capacity Act 2007
• The Deprivation of Liberties Safeguards 2009.

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

£50 per person
2 and half hour course

Start

9:30am
25th Jul

End

12:00pm
25th Jul

Address

Suite b Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


27th Jul

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per person

3 hour course

Start

9:30am
27th Jul

End

12:30pm
27th Jul

Address

Extra Hands Training Suite,
Suite B Abbeyfarm Commercial Park, Southwell Road,
Horsham St Faith,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


27th Jul

Moving and Handling Train-the-Trainer (4 days)

Jul 27th, 28th, Aug 3rd & 4th

Course Aims
To facilitate delegates gaining the knowledge and ability to deliver patient moving and handling to new entrants to the care world and those who need refreshing .

Suitable For
Anyone working in the care industry who has a need and desire to teach moving and handling in a structured and appropriate manner.

Course Length
Four days.
Pre-requisite
It is not necessary for candidates to have previous experience but if they do not they will need a mentor to offer ongoing support and guidance on return to their setting.

Certification
Successful candidates will receive a Norvic Training (UK) certificate and we will arrange membership to National Back Exchange if required.

Syllabus
Posture & ergonomics focusing on worker & client safety
Current legislation
5 Key sources of back pain / anatomy of the spine
Pre handling assessment
Use of equipment including;
Slide sheets / wendylets
Hoist
Standaid
Moving & handling belt
Vendlet
Selecting appropriate chairs for clients


Price Information

£650 + vat per delegate

Start

9:00am
27th Jul

End

4:00am
4th Aug

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


27th Jul

Train the Trainer Safeguarding Adults Awareness - Swaffham

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, power point presentations and link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety minute update session.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to their own staff group in an engaging way for either a half day or full day session.
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of their staff and or volunteers
  • Identify how to adapt the case studies and design their own training materials to best meet the needs of their organisation

To book visit: http://www.smartsurvey.co.uk/s/DID5C

Start

9:15am
27th Jul

End

4:30pm
27th Jul

Address

Green Britain Centre,
Swaffham,

Cost

£199

Booking Details

Provider Name
NSAB

Contact Name
-

Email
Click To Email Course

Telephone
-


28th Jul

Person-centered Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.
welcome and introductions
personhood and person-centred care
malignant social psychology
the jigsaw - what is missing
dvd and discussion
the environment
activity in mind
barriers to implementing person-centred care
audit tool for person-centred care
moving forward - your individual action plan.


Price Information

£45 + vat per delegate

Start

12:30pm
28th Jul

End

3:30pm
28th Jul

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


28th Jul

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus
Legislation relating to the control of medication, Security of medication, Types of medication, Routes for administration, Disposal of used medication, Errors and mistakes.


Price Information

£45 + vat per delegate

Start

9:00am
28th Jul

End

12:00pm
28th Jul

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


August 2017

Arrow

3rd Aug

Moving and Handling Training Full Day

Moving and Handling

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Full day course of 7 hours

Start

9:30am
3rd Aug

End

4:30pm
3rd Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


7th Aug

First Aid Training

First Aid

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

3 hour course

Start

1:30pm
7th Aug

End

4:30pm
7th Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


7th Aug

Medication Training

Medication Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Medication Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Medication Training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

3 hour course

Start

9:30am
7th Aug

End

12:30pm
7th Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


8th Aug

Safeguarding of Vulnerable People

In order to ensure that the most vulnerable in society are protected, Safeguarding training is an essential part of any employee`s training if working with vulnerable people.
Course content:
Definitions of abuse
Signs of abuse
Forms of abuse
Strategies to minimise abuse
How to monitor individuals at risk of abuse
Reporting suspected abuse
Organisational responsibilities
Current legislation and guidance


Price Information

Total cost per person - £45.00
Total cost per group (Up to 12 people) - £240.00
A 10% discount is applied on your first booking

Start

9:30am
8th Aug

End

12:30pm
8th Aug

Address

4 Manor Farm Barns,
Framingham Pigot,
Norwich,
Norfolk,
NR14 7PZ

Cost

£45

Booking Details

Provider Name
Serenity Training

Contact Name
Wayne Copsey

Email
Click To Email Course

Telephone
01508 447311


9th Aug

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
9th Aug

End

4:30pm
9th Aug

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


9th Aug

Mental Capacity Act Training

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise signs and symptoms and how to sometimes make decisions for people who are not able to do so themselves; for example what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:
• Mental Health
• Statistics
• Mental Health Conditions
• Mental Capacity Act 2007
• The Deprivation of Liberties Safeguards 2009.

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

2 and half hour course

Start

1:30pm
9th Aug

End

4:00pm
9th Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


9th Aug

Safeguarding Adults / Children

Safeguarding Adults / Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

3 hour course

Start

9:30am
9th Aug

End

12:30pm
9th Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


10th Aug

Providing Effective Supervision

A one-day interactive workshop for managers and supervisors on the essential elements of an effective 1-1 supervision session.
You will be shown tools and methods that enable both the supervisor and supervisee to experience a productive supervision session and promote a positive approach to work.


Learn how to:
*conduct a structured supervision session
*Enable pro-active thinking and critical reflection (in particular for those staff holding caseloads)
*Create a comfortable forum for issues and concerns and for performance management.
*Develop skills in constructive feedback.

Topics covered during the day:
•The supervision agreement
•Responsibilities for action
•Dealing with performance issues
•How supervision links with appraisal


Price Information

cost is inclusive of VAT

Start

9:30am
10th Aug

End

5:00pm
10th Aug

Address

Independence Matters Training Suite,
120 Ipswich Rd,
Norwich,
Norfolk,
NR4 6QS

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Julian Bamford

Email
Click To Email Course

Telephone
01603 222623


11th Aug

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
11th Aug

End

12:30pm
11th Aug

Address

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


11th Aug

Harm Free Care

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

3 hour course

Start

9:30am
11th Aug

End

12:30pm
11th Aug

Address

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road, Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


11th Aug

Level 2 Emergency First Aid at Work

This is a course designed to give you the confidence and skills to administer, essential, life saving treatment. This is a 6 hour course, and successful delegates will receive a certificate which is valid for 3 years.
The course covers:
The role of a First Aider
Care & Communication
Unconscious casualties
Recovery position
Monitor - Shock
Choking
Burns
Bleeds
Seizures
CPR Resuscitation
Introduction to the AED Defibrillator


Price Information

Total cost, per person - £65.00
Total group cost (Up to 12 people) - £400.00
A 10% discount is applied on your first booking.

Start

9:00am
11th Aug

End

4:00pm
11th Aug

Address

4 Manor Farm Barns,
Framingham Pigot,
Norwich,
Norfolk,
NR14 7PZ

Cost

£65

Booking Details

Provider Name
Serenity Training

Contact Name
Wayne Copsey

Email
Click To Email Course

Telephone
01508 447311


15th Aug

Mental Health First Aid

This two-day Mental Health First Aid Standard course is an internationally recognised course. You will learn how to:

Recognise the symptoms of mental health issues
Provide initial help
Guide a person towards appropriate professional help


Price Information

Cost – £200 (concessions available)

Start

9:30am
15th Aug

End

4:30pm
16th Aug

Address

Contact MIND for venue details,

Cost

£200

Booking Details

Provider Name
Norwich MIND

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


18th Aug

Moving & Handling induction

Course Aims
Training is based on The Handling of People 6th Edition.
To meet the statutory needs of the Manual Handling Operations Regulations 1992. To provide sufficient knowledge and training for the delegate to carry out manual handling tasks safely, confidently and avoid injury to both him/herself and others. The course will also include a suitable risk assessment format. We also offer a site visit to your place of work to carry out a risk assessment on the ground should you require it.

Suitable For
For staff members who move patients as part of their duties.

Certification
All delegates will receive a Norvic certificate of attendance

Content
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables

Start

9:00am
18th Aug

End

4:00pm
18th Aug

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


18th Aug

Moving and Handling Refresher (1/2 day)

Course Aims
Care Quality Commission require all those who move patients as part of their duties, and have already undergone induction training in the subject, to attend an annual moving and handling refresher session.

Suitable For
For staff members who have attended a moving and handling induction session and who move patients as part of their duties.

Pre-requisite This is aimed at those who have been trained in moving and handling. The course is not intended for those needing to train in handling for the first time.

Certification
All delegates will receive a Norvic certificate of attendance

Syllabus
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£45 + vat per delegate

Start

9:00am
18th Aug

End

12:00pm
18th Aug

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


23rd Aug

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
23rd Aug

End

1:30pm
23rd Aug

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


September 2017

Arrow

7th Sep

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
7th Sep

End

4:30pm

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St.Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


7th Sep

Safeguarding Awareness

***LIMITED AVAILABILITY***

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
7th Sep

End

12:30pm

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St.Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


8th Sep

Care Worker Induction (4 day)

Sep 8, 15, 22, 29

Day 1
Food Safety Awareness
First Aid Awareness

Day 2
Health & Safety, Risk Assessment and Fire Awareness
Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA)

Day 3
Moving and handling induction

Day 4
Supporting Medication in a Social Care Setting
Person-Centred Dementia Awareness

(order of days may vary)

Customers are welcome to pick and chose the elements they attend in response to their needs.


Price Information

£200 + vat per delegate

Start

9:00am
8th Sep

End

4:00pm
29th Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


8th Sep

First Aid Awareness (1/2 day)

A basic awareness of first aid.


Price Information

£45 plus VAT per delegate

Start

12:30pm
8th Sep

End

4:30pm
8th Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


8th Sep

Food Safety Awareness

Course Aims
To qualify delegates in the safe handling of food as part of their employment.

Suitable For
Those who may be required, as part of their employment, to serve or handle food. Suitable for carers, child fosterers and child minders. Course Length 1/2 day (3 hours)

Certification
Delegates will be awarded a Norvic certificate of attendance. Our trainers are both Royal Society for Public Health (RSPH) and Chartered Institute of Environmental Health (CIEH) accredited. For delegates requiring accredited certification please see Food Safety in Catering - Level 2

Syllabus
• How to behave responsibly – the need for food safety • Personal hygiene • Importance and use of appropriate protective clothing • Hand washing practices • Wound dressing • Cleaning and disinfection • Suitable surfaces and equipment • Waste disposal • Pest control • Reducing contamination of food • Temperature control during storage • Food safety hazards • Temperature control during food preparation, cooking, holding and serving • Holding and serving food.


Price Information

£45 + vat per delegate

Start

9:00am
8th Sep

End

12:00pm

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


11th Sep

Safeguarding Adults (NSAB Validated)

Course validated by the Norfolk Safeguarding Adults Board;
Covering the requirements of the new Induction Standard 10 and the mandatory training/annual updates required by the care sector.

•To discuss what safeguarding is and your role in safeguarding adults
•To be aware of the 10 categories of abuse and recognise signs and indicators
•To recognise an adult potentially in need of safeguarding and take action
•To be aware of the procedures for making a safeguarding alert
•To discuss your role in relation to Duty of Care, Duty of Confidentiality, dignity and respect when working with individuals
•To gain knowledge of policy, procedures and legislation that supports safeguarding adults, including Mental Capacity Act & Deprivation of Liberty Safeguards
•To discuss the role of the Disclosure and Barring Service within Safeguarding
•To be fully aware of the referral process and the role of the NSAB and MASH within Norfolk

Mapped to the 6 Key Principles as set out by The Care Act 2014
Also mapping to Standard 11 Safeguarding Children


Price Information

per person + vat

Start

2:00pm
11th Sep

End

5:00pm
11th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


11th Sep

The Role of the Care/Support Worker

Mapped to and supporting the Care Certificate Standards 1-7, 9 & 14;
Providing an excellent introduction to a role in the health & social care sector and covering classroom elements for:
- Understanding Your Role (1)
- Your Personal Development (2)
- Duty of Care (3)
- Equality & Diversity (4)
- Working in a Person-Centred Way (5)
- Communication (6)
- Privacy & Dignity (7)
- Awareness of mental health, dementia & learning disability (9)
- Handling Information (14)


Price Information

per person + vat

Start

9:00am
11th Sep

End

1:30pm
11th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


12th Sep

End of life care for people with dementia workshop - Dereham

This one-day workshop is aimed at staffs that are likely to come into contact with people with dementia, and are approaching the last year of life. This would include nurses, health care assistants, therapists, social workers, and others. The workshop aims to raise awareness of different types of dementia, communication issues and the needs of carers, in the context of end of life care.
The workshop aims to build help you to up a personal ‘toolkit’ of care strategies.
Key topics:

Overview of dementia
Awareness of communication challenges
Needs of the carer
Overview of end of life care
End of life care tools
Symptom control
Loss, grief and bereavement

Lunch IS NOT provided; please bring packed lunch. Hot drinks will be available throughout the day.
Booking form on application by email only.

Start

9:30am
12th Sep

End

4:00pm

Address

Dereham Hospital, Seminar Room,
Northgate ,
Dereham,
NR19 2EX

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
-

Email
Click To Email Course

Telephone
01362 655227


12th Sep

Food Safety, Nutrition and Hydration

Mapped to standard 8 AND meeting mandatory and Norfolk CQUIN requirements
To ensure that all food handlers control food safety risks and to gain knowledge of fundamental nutritional facts to promote good nutrition and hydration.

-Safe food handling, storage and preparation, (including temperature control)
-Identifying food born illnesses, diseases and poisoning.
-Awareness of Health & Safety Legislation & best practice guidelines
-Controlling food safety and Hazard Analysis
-The importance of management of one’s own personal hygiene & health
-Understanding “Danger Zone” & “High Risk” foods.
-The need for appropriate and adequate cleaning, disinfecting, refuge collection and pest control

-The importance of good nutrition and hydration in maintaining health & well-being and ways to promote this, with emphasis on person centred planning
-Recognizing signs and symptoms of poor nutrition and hydration
-The importance of risk assessments and correct documentation


Price Information

per person + vat

Start

9:00am
12th Sep

End

1:00pm
12th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


12th Sep

Health and Safety, Infection Control and basic Fire Safety

Providing a full course suitable for mandatory training and annual updates ; mapped to the Care Certificate Standard 13, to include understanding medicines and healthcare tasks ('agreed ways of working'); also Basic Fire Safety Awareness and Standard 15 - safe practises at work, incl. Handwashing, PPE, laundry, waste, spillages.

-Principles of Health & Safety at Work Legislation ( COSHH, RIDDOR etc)
-Your responsibilities and the responsibilities of others
-Identifying possible causes of infections and how they are spread (clinical waste, laundries, spillages etc)
-To demonstrate CORRECT & effective hand washing
-To gain an awareness of fire safety and principles of evacuation
-To identify the importance of (and the process of) risk assessment
-Procedures for reporting accidents and sudden illness


Price Information

per person + vat

Start

1:30pm
12th Sep

End

5:00pm
12th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


12th Sep

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
12th Sep

End

4:30pm
12th Sep

Address

Bowthorpe Fire Training Centre,
barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


13th Sep

First Aid and Basic Life Support

• Primary Survey: Assessing a casualty and assessing a situation – including your own safety. • To competently perform rescue breaths and chest compression. • To be able to identify when medical referral is required. • To be able to administer First Aid to a casualty who is: choking, bleeding, in shock, and to manage the unconscious patient • To know how to respond to an allergic reaction • To be able to administer First Aid for minor conditions such as minor cuts, grazes, burns and scalds


Price Information

£45 + vat per person

Start

1:30pm
13th Sep

End

5:00pm
13th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


13th Sep

Moving and Handling and Falls Prevention

-Providing the mandatory training/annual updates required by CQC ; to include legislation, risk assessment, back care, principles of body movement and posture, principles of safe moving & assisting (to include ‘transfers’).
-Considering individual risk factors and how we can significantly reduce the risk of falling for clients whilst still promoting choice and independence.


Price Information

per person + vat

Start

9:00am
13th Sep

End

1:00pm
13th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


14th Sep

Medicines Management

Essential training for all care staff responsible for administering medication to raise awareness of accountability and responsibility and encourage safe practise: - The importance of effective medicines management and correct procedures - Accountability and responsibility regarding care, control and safe administration of medicines - Safe administration including the ‘7 Rights’ - Correct storage, safe ordering, receipt and disposal - Defining the terms side effects, cautions, adverse reactions and contra-indications and to understand the importance of monitoring and reporting - Awareness of policies, procedures, regulations, legislation and best practice guidelines in relation to medicines management and correct documentation - Also including safe & correct administration of ear drops, eye drops, inhalers, ointments and creams


Price Information

£45 + vat per person

Start

9:00am
14th Sep

End

1:00pm
14th Sep

Address

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Cost

£45

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


15th Sep

Diabetes Awareness Training

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

9:30am
15th Sep

End

1:00pm
15th Sep

Address

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


15th Sep

H&S, Fire Safety Awareness, Infection Control

A half-day awareness course covering Health & Safety Legislation and Risk Assessment, Fire Safety and Infection Control.


Price Information

£45 plus VAT per delegate

Start

9:00am
15th Sep

End

1:00pm

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


15th Sep

Safeguarding Vulnerable Adults

Course Aims
To provide delegates with an understanding of who is covered by the term 'vulnerable adult' and the procedures and legislation that relate to safeguarding adults.

Suitable For
Anyone who comes into contact with vulnerable adults during the course of their work.

Certification
Delegates will receive a Norvic certificate of attendance.

Syllabus
Examples of abuse, signs of abuse, working through scenarios, personal factors that may lead to abuse, Mental Capacity Act, order of investigation into cases of abuse accusations, confidentiality and disclosure, what to do if you are aware of abuse.


Price Information

£45 + vat per delegate

Start

1:30pm
15th Sep

End

4:30pm
15th Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


22nd Sep

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:

  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

12:45pm
22nd Sep

End

5:15pm
22nd Sep

Address

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


22nd Sep

Moving & Handling induction

Course Aims
Training is based on The Handling of People 6th Edition.
To meet the statutory needs of the Manual Handling Operations Regulations 1992. To provide sufficient knowledge and training for the delegate to carry out manual handling tasks safely, confidently and avoid injury to both him/herself and others. The course will also include a suitable risk assessment format. We also offer a site visit to your place of work to carry out a risk assessment on the ground should you require it.

Suitable For
For staff members who move patients as part of their duties.

Certification
All delegates will receive a Norvic certificate of attendance

Content
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£80 plus VAT per delegate

Start

9:00am
22nd Sep

End

4:00pm
22nd Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


22nd Sep

Moving and Handling Refresher (1/2 day)

Course Aims
Care Quality Commission require all those who move patients as part of their duties, and have already undergone induction training in the subject, to attend an annual moving and handling refresher session.

Suitable For
For staff members who have attended a moving and handling induction session and who move patients as part of their duties.

Pre-requisite This is aimed at those who have been trained in moving and handling. The course is not intended for those needing to train in handling for the first time.

Certification
All delegates will receive a Norvic certificate of attendance

Syllabus
Posture and Ergonomics
Basic biomechanics
Assisting movement to correct position in a chair plus sit to stand
Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
• Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£45 + vat per delegate

Start

9:00am
22nd Sep

End

12:30pm
22nd Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


25th Sep

Diabetes Awareness Training - Ipswich

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

1:00pm
25th Sep

End

4:30pm
25th Sep

Address

LimeSkills CIC Training Centre,
Felaw Maltings, 44 Felaw Street,
Ipswich,
Suffolk,
IP2 8SJ

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


27th Sep

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
27th Sep

End

1:30pm
27th Sep

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


29th Sep

Person-centered Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.
welcome and introductions
personhood and person-centred care
malignant social psychology
the jigsaw - what is missing
dvd and discussion
the environment
activity in mind
barriers to implementing person-centred care
audit tool for person-centred care
moving forward - your individual action plan.


Price Information

£45 + vat per delegate

Start

12:30pm
29th Sep

End

3:30pm

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


29th Sep

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus
Legislation relating to the control of medication, Security of medication, Types of medication, Routes for administration, Disposal of used medication, Errors and mistakes.


Price Information

£45 + vat per delegate

Start

9:00am
29th Sep

End

12:00pm
29th Sep

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


October 2017

Arrow

3rd Oct

Mental Health First Aid

This two-day Mental Health First Aid Standard course is an internationally recognised course. You will learn how to:

Recognise the symptoms of mental health issues
Provide initial help
Guide a person towards appropriate professional help


Price Information

Cost – £200 (concessions available)

Start

9:30am
3rd Oct

End

4:30pm
4th Oct

Address

Contact MIND for venue details,

Cost

£200

Booking Details

Provider Name
Norwich MIND

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


5th Oct

Providing Effective Supervision

A one-day interactive workshop for managers and supervisors on the essential elements of an effective 1-1 supervision session.
You will be shown tools and methods that enable both the supervisor and supervisee to experience a productive supervision session and promote a positive approach to work.


Learn how to:
*conduct a structured supervision session
*Enable pro-active thinking and critical reflection (in particular for those staff holding caseloads)
*Create a comfortable forum for issues and concerns and for performance management.
*Develop skills in constructive feedback.

Topics covered during the day:
•The supervision agreement
•Responsibilities for action
•Dealing with performance issues
•How supervision links with appraisal


Price Information

cost is inclusive of VAT

Start

9:30am
5th Oct

End

5:00pm
5th Oct

Address

Breckland District Council Offices,
Elizabeth House, Walpole Loke,
East Dereham,
Norfolk,
NR19 1EE

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Julian Bamford

Email
Click To Email Course

Telephone
01603 222623


11th Oct

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
11th Oct

End

4:30pm
11th Oct

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


13th Oct

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course.





Learning outcomes:


By the end of this session participants should:


• Understand the updated knowledge about safeguarding legislation and guidance.


• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.


• Have developed skills and knowledge in safeguarding practice.


• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.





For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
13th Oct

End

12:30pm
13th Oct

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


13th Oct

Moving & Handling (inc Falls Prevention) – full day

A full day Moving and Handling course which also covers Falls Prevention


Price Information

£80 + vat per delegate

Start

9:00am
13th Oct

End

4:00pm
13th Oct

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


13th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
13th Oct

End

4:30pm
13th Oct

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


18th Oct

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
18th Oct

End

12:30pm
18th Oct

Address

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


20th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
20th Oct

End

12:30pm
20th Oct

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Rut

Email
Click To Email Course

Telephone
02380 970914


20th Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:
By the end of this session participants should:
• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
20th Oct

End

4:30pm
20th Oct

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Oct

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
24th Oct

End

1:30pm
24th Oct

Address

South Lynn Community Centre,
10 St Michael's Road,
kings' Lynn,
PE30 5HE

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


25th Oct

End of life care for people with dementia workshop - Norwich

This one-day workshop is aimed at staffs that are likely to come into contact with people with dementia, and are approaching the last year of life. This would include nurses, health care assistants, therapists, social workers, and others. The workshop aims to raise awareness of different types of dementia, communication issues and the needs of carers, in the context of end of life care.
The workshop aims to build help you to up a personal ‘toolkit’ of care strategies.
Key topics:

Overview of dementia
Awareness of communication challenges
Needs of the carer
Overview of end of life care
End of life care tools
Symptom control
Loss, grief and bereavement

Lunch IS NOT provided; please bring packed lunch. Hot drinks will be available throughout the day.
Booking form on application by email only.

Start

9:30am
25th Oct

End

4:00pm

Address

Colman Hospital, Priscilla Bacon Centre, Rowan Centre,
Unthank Road,
Norwich,
NR2 2PJ

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
-

Email
Click To Email Course

Telephone
01362 655227


31st Oct

Safeguarding Knowhow for Provider Managers

***FULLY BOOKED***

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

Learning outcomes:
By the end of this session participants should:
• Understand their role in safeguarding adults.
• Have updated their knowledge of safeguarding legislation, guidance and local procedures.
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
• Know how to share and gather information in order to contribute to a safeguarding enquiry.
• Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
• Know how to make a safeguarding referral and how to contribute to the safeguarding process.
• Know how to contribute to and comply with a safeguarding plan.
• Understand the rules that govern information sharing, consent and confidentiality.
• Know how to deal with allegations against staff and when to refer to the SADDs team.
• Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
• Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
31st Oct

End

4:30pm
1st Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


31st Oct

Safeguarding Knowhow for Provider Managers

***FULLY BOOKED*** A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

Learning outcomes:
By the end of this session participants should:
• Understand their role in safeguarding adults.
• Have updated their knowledge of safeguarding legislation, guidance and local procedures.
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
• Know how to share and gather information in order to contribute to a safeguarding enquiry.
• Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
• Know how to make a safeguarding referral and how to contribute to the safeguarding process.
• Know how to contribute to and comply with a safeguarding plan.
• Understand the rules that govern information sharing, consent and confidentiality.
• Know how to deal with allegations against staff and when to refer to the SADDs team.
• Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
• Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
31st Oct

End

4:30am
1st Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


November 2017

Arrow

3rd Nov

First Aid Awareness (1/2 day)

A basic awareness of first aid.


Price Information

£45 plus VAT per delegate

Start

9:00am
3rd Nov

End

12:00pm
3rd Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


3rd Nov

Food Safety Awareness

Course Aims
To qualify delegates in the safe handling of food as part of their employment.

Suitable For
Those who may be required, as part of their employment, to serve or handle food. Suitable for carers, child fosterers and child minders. Course Length 1/2 day (3 hours)

Certification
Delegates will be awarded a Norvic certificate of attendance. Our trainers are both Royal Society for Public Health (RSPH) and Chartered Institute of Environmental Health (CIEH) accredited. For delegates requiring accredited certification please see Food Safety in Catering - Level 2

Syllabus
• How to behave responsibly – the need for food safety • Personal hygiene • Importance and use of appropriate protective clothing • Hand washing practices • Wound dressing • Cleaning and disinfection • Suitable surfaces and equipment • Waste disposal • Pest control • Reducing contamination of food • Temperature control during storage • Food safety hazards • Temperature control during food preparation, cooking, holding and serving • Holding and serving food.


Price Information

£45 + vat per delegate

Start

12:30am
3rd Nov

End

3:30pm
3rd Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


8th Nov

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
8th Nov

End

4:30pm
8th Nov

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


10th Nov

H&S, Fire Safety Awareness, Infection Control

A half-day awareness course covering Health & Safety Legislation and Risk Assessment, Fire Safety and Infection Control.


Price Information

£45 plus VAT per delegate

Start

9:00am
10th Nov

End

12:30pm
10th Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


10th Nov

Safeguarding Awareness (Adult and Child)

A half-day awareness course covering adult and child safeguarding.


Price Information

£45 plus VAT per delegate

Start

12:30am
10th Nov

End

4:00pm
10th Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


16th Nov

End of life care for people with dementia workshop - Holt

This one-day workshop is aimed at staffs that are likely to come into contact with people with dementia, and are approaching the last year of life. This would include nurses, health care assistants, therapists, social workers, and others. The workshop aims to raise awareness of different types of dementia, communication issues and the needs of carers, in the context of end of life care.
The workshop aims to build help you to up a personal ‘toolkit’ of care strategies.
Key topics:

Overview of dementia
Awareness of communication challenges
Needs of the carer
Overview of end of life care
End of life care tools
Symptom control
Loss, grief and bereavement

Lunch IS NOT provided; please bring packed lunch. Hot drinks will be available throughout the day.
Booking form on application by email only.

Start

9:30am
16th Nov

End

4:00pm
16th Nov

Address

Kelling Hospital, Bayfield Centre,
Old Cromer Road,
High Kelling, Holt,
NR25 6QA

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
-

Email
Click To Email Course

Telephone
01362 655227


17th Nov

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course.





Learning outcomes:


By the end of this session participants should:


• Understand the updated knowledge about safeguarding legislation and guidance.


• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.


• Have developed skills and knowledge in safeguarding practice.


• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.





For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
17th Nov

End

12:30pm
17th Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


17th Nov

Moving & Handling (inc Falls Prevention) – full day

A full day Moving and Handling course which also covers Falls Prevention


Price Information

£80 + vat per delegate

Start

9:00am
17th Nov

End

4:00pm
17th Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


17th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
17th Nov

End

4:30pm
17th Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Nov

Person-centered Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.
welcome and introductions
personhood and person-centred care
malignant social psychology
the jigsaw - what is missing
dvd and discussion
the environment
activity in mind
barriers to implementing person-centred care
audit tool for person-centred care
moving forward - your individual action plan.


Price Information

£45plus VAT per delegate

Start

12:30pm
24th Nov

End

3:30pm
24th Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


24th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
24th Nov

End

12:30pm
24th Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
24th Nov

End

4:30pm
24th Nov

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


24th Nov

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus
Legislation relating to the control of medication, Security of medication, Types of medication, Routes for administration, Disposal of used medication, Errors and mistakes.


Price Information

£45 + vat per delegate

Start

9:00am
24th Nov

End

12:00pm
24th Nov

Address

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


27th Nov

Diabetes Awareness Training

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment. The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 3.5 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

1:00pm
27th Nov

End

4:30pm
27th Nov

Address

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


28th Nov

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
28th Nov

End

4:30pm
28th Nov

Address

South Lynn Community Centre,
10 St Michael's Road,
King's Lynn,
PE30 5HE

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


28th Nov

Mental Health First Aid

This two-day Mental Health First Aid Standard course is an internationally recognised course. You will learn how to:

Recognise the symptoms of mental health issues
Provide initial help
Guide a person towards appropriate professional help


Price Information

Cost – £200 (concessions available)

Start

9:30am
28th Nov

End

4:30pm
29th Nov

Address

Contact Norwich MIND for venue details,

Cost

£200

Booking Details

Provider Name
Norwich MIND

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


30th Nov

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment. 

The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:

  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed. Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

9:15am
30th Nov

End

1:45pm
30th Nov

Address

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


December 2017

Arrow

6th Dec

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course.





Learning outcomes:


By the end of this session participants should:


• Understand the updated knowledge about safeguarding legislation and guidance.


• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.


• Have developed skills and knowledge in safeguarding practice.


• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.





For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
6th Dec

End

4:30pm
6th Dec

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


6th Dec

Medication Training - Refresher

This course is aimed at care and support workers who have already undertaken NMSS training and need a refresher on core knowledge and skills in order to remain compliant with the Medication Policy for home care. Workers should be working in a home care setting.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
6th Dec

End

1:30pm
6th Dec

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB

Cost

£20

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


6th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
6th Dec

End

12:30pm
6th Dec

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


7th Dec

Providing Effective Supervision

A one-day interactive workshop for managers and supervisors on the essential elements of an effective 1-1 supervision session.
You will be shown tools and methods that enable both the supervisor and supervisee to experience a productive supervision session and promote a positive approach to work.


Learn how to:
*conduct a structured supervision session
*Enable pro-active thinking and critical reflection (in particular for those staff holding caseloads)
*Create a comfortable forum for issues and concerns and for performance management.
*Develop skills in constructive feedback.

Topics covered during the day:
•The supervision agreement
•Responsibilities for action
•Dealing with performance issues
•How supervision links with appraisal


Price Information

cost is inclusive of VAT

Start

9:30am
7th Dec

End

5:00pm
7th Dec

Address

Breckland District Council Offices,
Elizabeth House, Walpole Loke,
East Dereham,
Norfolk,
NR19 1EE

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Julian Bamford

Email
Click To Email Course

Telephone
01603 222623


12th Dec

Medication Training - Initial

This course is aimed at care and support workers who will need to handle and administer medication as part of their role. Workers should be working in a home care setting. Initial Medication Training is suitable if you have never done NMSS training before, or want a full days’ knowledge and content.


Price Information

Transferring/changing a booking
Your place on the course has been secured once confirmation has been received. In the event of no longer being able to attend, the place may be transferred to another person at no additional cost. You may do this until the commencement of the course. Please notify us as above to change booked places.

Cancellation and Refunds
Full refund will be available in the event of NMSS cancelling the course due to unforeseen circumstances at any time.
No refunds are given for:-
• Failure to attend a booked event (people may be substituted as above)

In the event of charges not being paid for course places not attended, we reserve the right to decline any further bookings.
This is to ensure that we run with full courses, otherwise this affects delivery and capacity.

Start

9:30am
12th Dec

End

4:30pm
12th Dec

Address

Bowthorpe Fire Training Centre,
Barnard Road,
Norwich,
NR5 9JB,
NR5 9JB

Cost

£30

Booking Details

Provider Name
Norfolk Medicines Support Service

Contact Name
Teresa Bunton

Email
Click To Email Course

Telephone
01603 217641


13th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
13th Dec

End

12:30pm
13th Dec

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


13th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
13th Dec

End

4:30pm
13th Dec

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


14th Dec

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
14th Dec

End

12:30pm
14th Dec

Address

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


January 2018

Arrow

8th Jan

Diabetes Update for Registered Nurses

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.
The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes in the care environment (i.e. care homes, domiciliary care and day care). It lasts approximately 4.5 hours (with a refreshments break) and covers:
  • TREND Competency Framework for Diabetes Nursing
  • Signs and symptoms of diabetes
  • Causes of diabetes
  • Complications of diabetes and how to prevent them
  • Oral and injectable therapies - including hands on time with a range of injectable devices
  • Legal requirements for the use of safety needles
  • Signs and symptoms of hypoglycaemia (hypo) & how to manage a hypo
  • Causes of hyperglycaemia and how to treat high blood sugars
  • Management of the person with diabetes during inter-current illness
  • Diabetic Ketoacidosis (DKA) and how to prevent DKA
  • Current advice around managing insulin use in end of life care
  • Assessment and management of the diabetic foot
Please be aware that competency of injection technique is not assessed.
Learners are requested to arrive 15 minutes before the workshop is due to start.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

12:45pm
8th Jan

End

5:15pm
8th Jan

Address

Christ Church Moreton Hall,
Lawson Place,
Bury St Edmunds,
Suffolk,
IP32 7EW

Cost

£65

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


9th Jan

Safeguarding Knowhow for Provider Managers

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. By the end of this session participants should:

  • Understand their role in safeguarding adults.
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures.
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry.
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality.
  • Know how to deal with allegations against staff and when to refer to the SADDs team.
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
9th Jan

End

4:30pm
10th Jan

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


18th Jan

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course.





Learning outcomes:


By the end of this session participants should:


• Understand the updated knowledge about safeguarding legislation and guidance.


• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.


• Have developed skills and knowledge in safeguarding practice.


• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.





For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
18th Jan

End

12:30pm
18th Jan

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


18th Jan

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.



Learning outcomes:

By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.

• Recognise an adult potentially in need of safeguarding and take action.

• Understand the procedures for making a safeguarding alert.

• Understand dignity and respect when working with individuals.

• Understand the importance of the Making Safeguarding Personal agenda in your role.

• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.




For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
18th Jan

End

4:30pm
18th Jan

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


February 2018

Arrow

16th Feb

Assistive Technology

A half-day practical session to show you the range of various assistive technology (AT) products and develop your skills in identifying people who would benefit from them.

This event will give you:
•The local background to AT development and current service availability and delivery
•An awareness and understanding of the role of Assistive Technology/ Telecare, and its potential to support people to remain independent
•Examples and real situations in Norfolk where telecare has made a positive difference
•Understanding of the role of the Community Alarm services
•Knowledge of and confidence to assess for and directly access some stand-alone items of equipment

Who is it for?
•Anyone involved in carrying out social care assessments
•Team Managers / practitioners / care staff
•Members of specialist teams who provide complimentary services
•Those staff who require a refresher / update

Please Note: There is no parking at the County Hall site, except for drivers with a blue disabled parking badge.

Start

9:30am
16th Feb

End

12:30pm
16th Feb

Address

Norfolk County Council,
The Annexe, County Hall, Martineau Lane,,
Norwich,
NR1 2UE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
01603 228918


21st Feb

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course.





Learning outcomes:


By the end of this session participants should:


• Understand the updated knowledge about safeguarding legislation and guidance.


• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.


• Have developed skills and knowledge in safeguarding practice.


• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.





For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
21st Feb

End

12:30pm
21st Feb

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


21st Feb

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise. Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.
For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
21st Feb

End

12:30pm
21st Feb

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


March 2018

Arrow

21st Mar

Safeguarding Knowhow for Provider Managers

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

  • By the end of this session participants should:
  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked - on the same or different sessions - receive a third for free.

Start

9:30am
21st Mar

End

4:30pm
22nd Mar

Address

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


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