Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

17th Jan

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication ​


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
17th Jan

End

4:00pm
17th Jan

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


17th Jan

Medication Training

Medication Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Medication Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Medication Training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:

  • Legislation
  • Confidentiality
  • Types of medication
  • Storage
  • Routes of Medication
  • Side Effect / Reactions
  • Hygiene
  • Reporting and Recording
  • MAR Charts / Sheets
  • Eye / Ear Drops
  • Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

per person

3 hours

Start

1:30pm
17th Jan

End

4:30pm
17th Jan

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611

Website
https://extrahandshomecarenorfolk.co.uk/recruitment/training-support


17th Jan

Medicines Management in Care Homes

The training course is designed to equip care staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentations, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.

To book your place simply email including the following details:

  • Names of delegates and the care homes they work at
  • Date, time and venue of the session they wish to attend
  • A contact telephone number and email address, should we need to contact you
  • Who and where to send our invoice to

 

Start

9:30am
17th Jan

End

5:00pm

Venue

The Costessey Centre, Longwater Lane,
Norwich,
NR8 5AH

Booking Details

Provider Name
NEL CSU Anglia

Contact Name
-

Email
Click To Email Course

Telephone
01553 666984


17th Jan

Safeguarding Adults and Children Training

Safeguarding Adults / Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:

  • Legislation, policy documents and schemes
  • Who is at risk?
  • The six safeguarding principles
  • Types of abuse
  • Disclosure
  • Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per person

3 hours

Start

9:30am
17th Jan

End

12:30pm
17th Jan

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611

Website
https://extrahandshomecarenorfolk.co.uk/recruitment/training-support


17th Jan

Workshop: CQC Compliance

Tutor: Tina Welford (specialist advisor to CQC)

Workshop aims:

  • Prepare for and be aware of what is ‘assurance’ as opposed to reassurance
  • Understand the role and accountability of Registered Managers and Responsible Persons, senior managers and leaders in regulation and the law
  • Ensure providers feel confident to have a well-coordinated and prepared approach to CQC regulatory inspections
  • Be aware of the changes and actions required by your service to achieve ‘good’ or ‘outstanding’ level of compliance
  • Achieving the rating you deserve – making it happen plans, for dedicated delegate action plan session

Tina Welford has over 35 years experience in health and social care also as a career and senior manager/executive coaching and leadership, delivering bespoke programmes for both individuals and organisations to meet their needs. Regulatory consultancy and CQC compliance audits are a specialty. Tina acts as a specialist advisor to CQC and an expert witness for providers.


Price Information

£100. Please note: We require full payment in advance. Cancellations 72 hours or more prior to the event will be refundable at 50%. The fee will be non-refundable within 72 hours of the event.

Start

9:30am
17th Jan

End

4:00pm

Venue

The King's Centre, King Street,
Norwich,

Cost

£100

Booking Details

Provider Name
Norfolk & Suffolk Care Support

Contact Name
-

Email
Click To Email Course

Telephone
01603 629211

Flyer
Click here to download flyer


18th Jan

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes: By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

9:30am
18th Jan

End

12:30pm
18th Jan

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
http://www.stthomastraining.co.uk/norfolk

Booking form
Click here to download booking form


18th Jan

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
18th Jan

End

4:00pm
18th Jan

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


18th Jan

Free ‘Mental Capacity Act and Domestic Abuse’ training

This free training, which has been funded by NHS England, will have a focus on mental capacity and domestic abuse in the context of general practice and is aimed at GPs, Practice Nurses and Practice Managers but will be relevant and of value to all other professionals in health and social care.

Speakers:

  • Andrew Andrews, MBE Director at Bond Solon Andrew
  • Bal Kaur Howard

To book a place simply contact Dr Pippa Harrold: pippa.harrold@nhs.net


Price Information

FREE

Start

1:00pm
18th Jan

End

5:00pm

Venue

Riverside Centre,
Lowestoft,
NR33 0TQ

Booking Details

Provider Name
NHS

Contact Name
Pippa Harrold

Email
Click To Email Course

Telephone
-

Flyer
Click here to download flyer


18th Jan

Harm Free Care Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our 3 hour training course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:

  • Falls prevention
  • Pressure ulcers
  • Stages of pressure
  • The Multi Disciplinary Team
  • UTI and deep vein thrombosis
  • Nutrition and Hydration
  • Malnutrition (signs and symptoms)
  • • Particular needs and allergies


This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Start

9:30am
18th Jan

End

12:30pm
18th Jan

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611

Website
https://extrahandshomecarenorfolk.co.uk/recruitment/training-support


18th Jan

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes:

By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the St Thomas website.


Price Information

There is a charge per person for employees of private, voluntary and independent sector care providers, and there is a special offer, when two places are booked, receive a third for free. However, please note that the course is free to unpaid volunteers.

Start

1:30pm
18th Jan

End

4:30pm
18th Jan

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
http://www.stthomastraining.co.uk/norfolk

Booking form
Click here to download booking form


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