Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

18th Mar

Social Carer Two Day Induction

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person

Start

9:30am
18th Mar

End

4:30pm
19th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


20th Mar

Basic HR and Legislation for Care Managers and Seniors

This course is ideal for any Managers or those who are responsible for others within their workplace, who would like to build upon their knowledge of HR & Legislation in order to have confidence in dealing with matters that may arise lawfully. This course is not designed to go through all that there is to know around these subjects, but to make them understandable and applicable to the care sector.

Content will include:

  • Recruitment including advertising, questions at interview, application forms, DBS checks and references
  • Contract requirements & staff handbooks
  • Making changes to contracts of employment
  • Notice periods & employee rights
  • Different retention strategies
  • Absence from work (Sickness, holiday, maternity / paternity)
  • Medical conditions & reasonable adjustments
  • Discrimination and how to ensure that your organisation is not discriminating
  • Training
  • PPE & Equipment
  • Substance misuse
  • Social media
  • Working time directives & breaks
  • Accidents at work and corporate manslaughter
  • Disciplinary processes
  • Dismissal including unfair, wrongful & constructive
  • External organisations

 


Price Information

Cost is per person

Start

9:30am
20th Mar

End

4:30pm
20th Mar

Venue

The Nest,,
Holt Road,,
Norwich,
Norfolk,
NR10 3AQ

Cost

£70

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


21st Mar

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.


Price Information

Per Person

Full Day Course

Start

9:30am
21st Mar

End

4:30pm
21st Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


22nd Mar

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

1:30pm
22nd Mar

End

5:00pm
22nd Mar

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norfolk,
NR8 5AH

Cost

£50

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


25th Mar

Care Skills and Professional Practice (formerly 'Role of the Care Worker')

A comprehensive day suitable for new staff (or those returning) to the care or support worker role or staff refreshing their training; including:

  • Duty of Care
  • Communication
  • Confidentiality
  • Dignity
  • Equality & Diversity
  • Fluids and Nutrition
  • Person-Centred Care and Care Planning
  • Professional boundaries
  • Recording & Reporting (incl GDPR)
  • Awareness of mental health, dementia and learning disability

Mapped to the CQC Inspection Framework, Key Lines of Enquiry and core mandatory training requirements.

PLUS supporting the Care Certificate Induction Standards 1-9 & 14


Price Information

£90 +vat per person

Start

9:00am
25th Mar

End

5:00pm
25th Mar

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


25th Mar

First Aid Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
25th Mar

End

12:30pm
25th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


25th Mar

Safeguarding Adults and Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

1:30pm
25th Mar

End

4:30pm
25th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


26th Mar

Health and Safety, Food Safety, Infection control and Fire Safety

Includes:

  • Hazards, employer/employee responsibilities & workplace regulations, reporting (RIDDOR etc)
  • The importance of food safety and hygiene in the preparation and handling of food, to ensure that all food handlers control food safety risk (inc. Awareness of the 'Danger Zones' & “High Risk” foods and to understand the need for appropriate and adequate cleaning, disinfecting, refuge collection and pest control)
  • Causes/spread of infections; correct handwashing procedures, PPE, safe disposal of clinical waste; dealing with spillages & laundries
  • Basic Fire Safety Awareness and principles of safe evacuation.

Also mapped to Standards 13 & 15


Price Information

£45 +vat per person

Start

1:00pm
26th Mar

End

5:00pm
26th Mar

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


26th Mar

Medication Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Medication Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands are involved in the Norfolk Medication Working Party and our training reflects Norfolk County Council’s policy. This training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
26th Mar

End

12:30pm
26th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570611


26th Mar

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise when they may need to make decisions and how to do this, on the behalf of a person who may not be able to do so themselves. For example, what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:
• Mental Capacity Act 2005
• The Deprivation of Liberties Safeguards 2009.
• Advanced Decisions.
• Independent Mental Capacity Advocacy service.
• Court of Protection

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

1:30pm
26th Mar

End

4:30pm
26th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


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