Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

16th Jan

Prevent

This workshop is to raise awareness of Prevent (WRAP). The workshop will enable you to recognise when a person or child may be being targeted and groomed for radicalisation by people who support extremist ideologies and to know how to refer them for supportive intervention. Prevent is an important element of our safeguarding responsibilities. The workshop is delivered by a Home Office approved trainer.

This training is mandatory for all frontline staff in contact with adults and children at risk of harm

This training will enable you to:

  • Understand how people can be influenced or radicalised
  • Be aware of vulnerability factors which may indicate a person is being targeted and groomed for radicalisation
  • Know how to share concerns about people vulnerable to radicalisation and how to refer for supportive intervention

 

Start

10:00am
16th Jan

End

11:30am
16th Jan

Venue

South Lynn Community Centre,
10 St Michaels Road,
King's Lynn,
Norfolk,
PE30 5HE

Booking Details

Provider Name
HR Learning and Development

Contact Name
Michelle Tuttle

Email
Click To Email Course

Telephone
01603 222909

Flyer
Click here to download flyer


23rd Jan

Conflict Resolution and Personal Safety Training

Our Conflict Resolution and Personal Safety Training course will equip staff with the necessary skills to manage and de-escalate conflict promptly, professionally and safely. The course will improve your self-awareness and confidence and provide simple but effective skills to safely remove yourself from potential harm.

Conflict Resolution:
• Introducing conflict
• Communication models to resolve, defuse and calm conflict
• The procedural, environmental and legal context of violence and aggression
Follows the guidance set out by the Skills for Health. Delegates are proactively and confidently using communication skills to defuse challenging situations following this module.

Lone Worker:
• Lone Worker Policy, effective use of procedures
• Strategies and tips to ensure staff safety
Improve knowledge around working alone and the organisational policies and procedures.

Breakaway:
• Reasonable Force
• Stance and posture
• Distance and movement
• Safe removal from grabs
• Incident Reporting and support
This module comprises of a combination of theory and physical skills, providing techniques which meet the needs staff working in at risk roles.

Benefits of training:
Problem solving: Delegates will know how to recognise, manage and defuse conflict effectively.
• Improved confidence: Their new knowledge and industry best practice techniques will empower delegates and improve their confidence around managing conflict.
• Aligned organisational policy: Lone workers within your organisation will use and understand the lone worker policy.
• Reduced incidents: Improve employee safety and reduced incidents of threat and aggression.


Price Information

£69+ VAT per delegate.
Discount options available for multiple bookings. Please contact Becka for more information, 01473 927602 or email becka.brestner-hood@ikonacademy.co.uk

Start

9:30am
23rd Jan

End

5:00pm
23rd Jan

Venue

Unit 5 Three Rivers Business Centre ,
Felixstowe Road ,
Ipswich,
Suffolk,
IP10 0BF

Cost

£69

Booking Details

Provider Name
IKON Academy

Contact Name
Becka Brestner-Hood

Email
Click To Email Course

Telephone
01473 927062

Website
https://www.ikontraining.co.uk/book-a-course/


24th Jan

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
  • For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk.

£25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers.

If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
24th Jan

End

4:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
https://www.stthomastraining.co.uk/norfolk/developing-safeguarding-practice.html

Booking form
Click here to download booking form


24th Jan

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

1:30pm
24th Jan

End

5:00pm
24th Jan

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norfolk,
NR8 5AH

Cost

£50

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


24th Jan

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:15am
24th Jan

End

12:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
http://www.stthomastraining.co.uk/norfolk/safeguarding-awareness.html

Booking form
Click here to download booking form


25th Jan

Effective Supervision within the Care Sector

This course has been developed to support learners to become familiar with the skills and knowledge required to carry out effective supervisions, and gain an understanding of the roles and responsibilities of supervisory management. This course also helps to understand how supervisors can support staff teams to meet organisational aims and objectives.

Course content includes:
* Understanding the purpose and scope of supervision
* Legislation
* Policies & procedures
* Principles of supervision
* Supervision contract or agreement
* Performance indicators & measuring success
* Performance management cycle
* Managing change
* Professional boundaries
* Managing conflict
* Power relationships
* Constructive feedback
* Management theories and models of supervision.


Price Information

price is per person

Start

9:30am
25th Jan

End

4:30pm
25th Jan

Venue

The Nest,
Holt Road,
Norwich,
Norfolk,
NR10 3AQ

Cost

£70

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


29th Jan

First Aid at Work

This 3 day first aid at work course will qualify individuals as First Aiders and content will include:

  • What is first aid?
  • Roles & Responsibilities of first aiders
  • Legislation
  • First Aid Kits
  • DRSABCD
  • Recovery position
  • Seizures
  • CPR
  • AED ( Automated External Defibrillator)
  • Choking
  • Shock
  • External bleeding
  • Cuts & grazes
  • Burns & Scalds
  • Splinters
  • Fractures & dislocations
  • Sprains & strains
  • Head injuries
  •  Spinal injuries
  • Chest injuries
  • Burns
  • Eye injuries
  • Poisoning
  • Anaphylaxis
  • Major illness
  • Accident reporting

 


Price Information

cost is per person

Start

9:00am
29th Jan

End

4:00pm
31st Jan

Venue

The Nest,
Holt Road,
Norwich,
Norfolk,
NR10 3AQ

Cost

£150

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


30th Jan

Safe Administration of Medication

This course is ideal for anybody who administers medication. Course content will include:

* Law, policies, guidance & best practice
* Roles & responsibilities
* Common groups of medication
* Levels of support
* Assessed needs
* Safe storage, handling and disposal of medication
* Record keeping & MAR charts
* Administration
* Possible problems including side effects
* Reporting mistakes & competence


Price Information

cost is per delegate

Start

9:30am
30th Jan

End

3:00pm
30th Jan

Venue

The Therapy Centre,
5 Hurricane Way,
Norwich,
Norfolk,
NR6 6EZ

Cost

£65

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


5th Feb

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

 


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book before 31st December and reserve 4 places for the price of 3.

Start

9:00am
5th Feb

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


5th Feb

Safeguarding of Vulnerable Adults and Children

This safeguarding course will give an overview of safeguarding and ensure that delegates are aware of the possible signs of abuse and know the actions they should take.

Content includes:
* Definition of abuse
* Care Act 2014
* Guidance in regards to children & adults
* Types of abuse
* Signs & Symptoms of abuse
* Factors that make abuse more likely
* Radicalisation
* Grooming
* FGM
* Human trafficking
* Creating a positive culture
* Alerting & referring
* Relevant organisations to refer on to
* Processes to follow
* Whistleblowing


Price Information

cost is per delegate

Start

9:30am
5th Feb

End

1:00pm
5th Feb

Venue

The Therapy Centre,
5 Hurricane Way ,
Norwich,
Norfolk,
NR6 6EZ

Cost

£45

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


Noroflk Care Awards Skills for Care Accolades DFN Matrix