Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

12th Feb

Signalong Phase 1 Course

Signalong is a key word sign-supported communication system based on British sign language which is used to help adults and children with impaired communication to understand and express their needs, choices and desires.

The Signalong Phase 1 Foundation course is a 15-hour accredited course and suitable for those supporting Signalong users. Learners will learn how to apply signing in their own environment with an emphasis on the practical application of signing. This covers all vocabulary in the Signalong Phase 1 manual (at least 360 signs).


Price Information

£85.00 course fee plus an additional £19.00 for a Phase 1 manual.

Start

6:00pm
12th Feb

End

9:00pm
12th Mar

Venue

221 St Leonards Road,
Norwich,
Norfolk,
NR1 4JN

Cost

£85

Booking Details

Provider Name
The Hamlet

Contact Name
Tanya Hubbard

Email
Click To Email Course

Telephone
01603765405

Website
https://thehamletcharity.org.uk/our-services/training-and-development/signalong-training/


22nd Feb

Safe Administration of Medication

This course is ideal for anybody who administers medication. Course content will include:

* Law, policies, guidance & best practice
* Roles & responsibilities
* Common groups of medication
* Levels of support
* Assessed needs
* Safe storage, handling and disposal of medication
* Record keeping & MAR charts
* Administration
* Possible problems including side effects
* Reporting mistakes & competence


Price Information

cost is per delegate

Start

9:30am
22nd Feb

End

3:00pm
22nd Feb

Venue

The Therapy Centre,
5 Hurricane Way ,
Norwich,
Norfolk,
NR66EZ

Cost

£65

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


25th Feb

Advanced Medicines Management and Medication Audit training - for Managers, Nurses and Senior Staff

Suitable for all Managers, senior staff or Nurses, providing a well-defined programme which will support, encourage and underpin ‘safe practice’ ;
To discuss the key points in the care, control & administration of medicines and provide clear guidance re. correct documentation and safe record keeping, including care plans, risk assessments, audits


Price Information

£89 +vat per person

Start

10:00am
25th Feb

End

4:00pm
25th Feb

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


28th Feb

Fire Marshall / Safety (including live fire)

This course is relevant for anybody wanting to learn more about fire safety, or wanting to complete the training to become a dedicated Fire Marshall.

The course is a 4 hour session and will include putting out a live fire. Course content includes:

* Introduction to fire
* Legislation
* The chemistry of fire
* Classes of fire
* Fire detection
* Raising the alarm
* Fire suppression systems
* Fire extinguishers
* Fire Signage
* Fire drills
* The role & responsibilities of a Fire Warden / Marshall
* Personal emergency evacuation plans
* Dealing with the fire service
* Practical use of extinguishers


Price Information

cost is per person

Start

9:30am
28th Feb

End

1:00pm
28th Feb

Venue

The Nest, Holt Road,
Norwich,
Norfolk,
NR10 3AQ

Cost

£55

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


28th Feb

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.


Price Information

Per Person

Full Day Course

Start

9:30am
28th Feb

End

4:30pm
28th Feb

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


28th Feb

Providing Effective Supervision - Dereham

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes:

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
28th Feb

End

1:00pm

Venue

Norfolk Room, Breckland District Council,,
Elizabeth House, Walpole Loke, ,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396

Booking form
Click here to download booking form


1st Mar

Safeguarding Adults and Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

1:30pm
1st Mar

End

4:30pm
1st Mar

Venue

Suite B,
Abbey Farm Commercial Park, Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


5th Mar

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
  • For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk.

£25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers.

If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
5th Mar

End

4:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
https://www.stthomastraining.co.uk/norfolk/developing-safeguarding-practice.html

Booking form
Click here to download booking form


5th Mar

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
5th Mar

End

12:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
https://www.stthomastraining.co.uk/norfolk/safeguarding-awareness.html

Booking form
Click here to download booking form


6th Mar

Conflict Resolution and Personal Safety Training

Our Conflict Resolution and Personal Safety Training course will equip staff with the necessary skills to manage and de-escalate conflict promptly, professionally and safely. The course will improve your self-awareness and confidence and provide simple but effective skills to safely remove yourself from potential harm.

Conflict Resolution:
• Introducing conflict
• Communication models to resolve, defuse and calm conflict
• The procedural, environmental and legal context of violence and aggression
Follows the guidance set out by the Skills for Health. Delegates are proactively and confidently using communication skills to defuse challenging situations following this module.

Lone Worker:
• Lone Worker Policy, effective use of procedures
• Strategies and tips to ensure staff safety
Improve knowledge around working alone and the organisational policies and procedures.

Breakaway:
• Reasonable Force
• Stance and posture
• Distance and movement
• Safe removal from grabs
• Incident Reporting and support
This module comprises of a combination of theory and physical skills, providing techniques which meet the needs staff working in at risk roles.

Benefits of training:
Problem solving: Delegates will know how to recognise, manage and defuse conflict effectively.
• Improved confidence: Their new knowledge and industry best practice techniques will empower delegates and improve their confidence around managing conflict.
• Aligned organisational policy: Lone workers within your organisation will use and understand the lone worker policy.
• Reduced incidents: Improve employee safety and reduced incidents of threat and aggression.


Price Information

£69+ VAT per delegate.
Discount options available for multiple bookings. Please contact Becka for more information, 01473 927602 or email becka.brestner-hood@ikonacademy.co.uk

Start

9:30am
6th Mar

End

5:00pm
6th Mar

Venue

Unit 5 Three Rivers Business Centre ,
Felixstowe Road ,
Ipswich,
Suffolk,
IP10 0BF

Cost

£69

Booking Details

Provider Name
IKON Academy

Contact Name
Becka Brestner-Hood

Email
Click To Email Course

Telephone
01473 927062

Website
https://www.ikontraining.co.uk/book-a-course/


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