Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

28th Feb

Fire Marshall / Safety (including live fire)

This course is relevant for anybody wanting to learn more about fire safety, or wanting to complete the training to become a dedicated Fire Marshall.

The course is a 4 hour session and will include putting out a live fire. Course content includes:

* Introduction to fire
* Legislation
* The chemistry of fire
* Classes of fire
* Fire detection
* Raising the alarm
* Fire suppression systems
* Fire extinguishers
* Fire Signage
* Fire drills
* The role & responsibilities of a Fire Warden / Marshall
* Personal emergency evacuation plans
* Dealing with the fire service
* Practical use of extinguishers


Price Information

cost is per person

Start

9:30am
28th Feb

End

1:00pm
28th Feb

Venue

The Nest, Holt Road,
Norwich,
Norfolk,
NR10 3AQ

Cost

£55

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


28th Feb

Providing Effective Supervision - Dereham

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes:

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
28th Feb

End

1:00pm

Venue

Norfolk Room, Breckland District Council,,
Elizabeth House, Walpole Loke, ,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396

Booking form
Click here to download booking form


5th Mar

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
  • For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk.

£25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers.

If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
5th Mar

End

4:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
https://www.stthomastraining.co.uk/norfolk/developing-safeguarding-practice.html

Booking form
Click here to download booking form


5th Mar

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
5th Mar

End

12:30pm

Venue

Trowse,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Website
https://www.stthomastraining.co.uk/norfolk/safeguarding-awareness.html

Booking form
Click here to download booking form


6th Mar

Conflict Resolution and Personal Safety Training

Our Conflict Resolution and Personal Safety Training course will equip staff with the necessary skills to manage and de-escalate conflict promptly, professionally and safely. The course will improve your self-awareness and confidence and provide simple but effective skills to safely remove yourself from potential harm.

Conflict Resolution:
• Introducing conflict
• Communication models to resolve, defuse and calm conflict
• The procedural, environmental and legal context of violence and aggression
Follows the guidance set out by the Skills for Health. Delegates are proactively and confidently using communication skills to defuse challenging situations following this module.

Lone Worker:
• Lone Worker Policy, effective use of procedures
• Strategies and tips to ensure staff safety
Improve knowledge around working alone and the organisational policies and procedures.

Breakaway:
• Reasonable Force
• Stance and posture
• Distance and movement
• Safe removal from grabs
• Incident Reporting and support
This module comprises of a combination of theory and physical skills, providing techniques which meet the needs staff working in at risk roles.

Benefits of training:
Problem solving: Delegates will know how to recognise, manage and defuse conflict effectively.
• Improved confidence: Their new knowledge and industry best practice techniques will empower delegates and improve their confidence around managing conflict.
• Aligned organisational policy: Lone workers within your organisation will use and understand the lone worker policy.
• Reduced incidents: Improve employee safety and reduced incidents of threat and aggression.


Price Information

£69+ VAT per delegate.
Discount options available for multiple bookings. Please contact Becka for more information, 01473 927602 or email becka.brestner-hood@ikonacademy.co.uk

Start

9:30am
6th Mar

End

5:00pm
6th Mar

Venue

Unit 5 Three Rivers Business Centre ,
Felixstowe Road ,
Ipswich,
Suffolk,
IP10 0BF

Cost

£69

Booking Details

Provider Name
IKON Academy

Contact Name
Becka Brestner-Hood

Email
Click To Email Course

Telephone
01473 927062

Website
https://www.ikontraining.co.uk/book-a-course/


7th Mar

Adult Mental Health First Aid (MHE Accredited)

This course is ideal for anybody wanting to learn more about mental health, managing their own stress and also supporting others who are struggling with their mental health. This is a full 2 day course which is accredited by Mental Health England.

Content includes:

*Why mental health first aid
*The Mental Health First Aid Action Plan
* What is mental health
* The impact of mental health issues
* Stigma & Discrimination
* What is depression
* Symptoms of depression
* Risk Factors
* Depression in the workplace
* Suicide figures
* Alcohol, drugs & mental health
* First Aid for Suicidal Crisis
* Non-judgemental Listening Skills
* First Aid for depression
* Treatment & resources for depression
* Self-care
* What is an anxiety disorder?
* First aid for anxiety disorders
* Crisis first aid after a traumatic event
* Alcohol, drugs & anxiety disorders
* Treatment & resources for anxiety
* Cognitive distortions & CBT
* Personality disorders
* Eating disorders
* Self-harm
* What is psychosis
* Risk factors for psychosis
* Alcohol, Drugs & Psychosis
* Schizophrenia
* Bipolar disorder
* Warning signs for developing psychosis
* Crisis first aid for acute psychosis
* Treatment & resources for psychosis
* Recovery & building resources
* Action planning using MHFA


Price Information

Cost is per person

Start

9:30am
7th Mar

End

4:30pm
8th Mar

Venue

The Nest, Holt Road,
Norwich,
Norfolk,
NR10 3AQ

Cost

£170

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508447311

Website
www.angliantraining.co.uk


8th Mar

Diabetic Foot Screening

The care workforce are in a fantastic position to inspect and implement (or assist with) everyday footcare for people living with diabetes, as well as potentially spot foot problems which can then be promptly dealt with. If appropriately trained, they can also carry out a diabetic foot assessment for people unable to attend an annual diabetic review at their surgery.

The Diabetic Foot Screening workshop is for all practitioners, from carers to trained professionals, who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems; the person performing the assessment is not required to make a clinical judgement. It covers:

  • The definition of a foot ulcer
  • When foot screening should be performed
  • Who can undertake a diabetic foot assessment
  • The factors contributing to someone developing a foot ulcer
  • The method and steps to take when assessing the diabetic foot
  • Local and national diabetic foot risk algorithms
  • How to apply the correct risk score
  • Suitable footwear for people with diabetes
  • The causes of neuropathy and peripheral vascular disease (PVD)
  • Practical demonstration on how to test for neuropathy and PVD
  • The Ipswich Touch Test
  • The process of referral for the person with diabetes at each level of risk


 


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report.
Full payment must be made in advance (by BACS or cheque).
Complimentary refreshments are provided and free parking is available.

Start

1:30pm
8th Mar

End

4:30pm
8th Mar

Venue

Beccles House,
1 Common Lane North,
Beccles,
Suffolk,
NR34 9BN

Cost

£50

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178

Website
https://www.duetdiabetes.co.uk/diabetic-foot-screening


12th Mar

Prevent

This workshop is to raise awareness of Prevent (WRAP). The workshop will enable you to recognise when a person or child may be being targeted and groomed for radicalisation by people who support extremist ideologies and to know how to refer them for supportive intervention. Prevent is an important element of our safeguarding responsibilities. The workshop is delivered by a Home Office approved trainer.
This training is mandatory for all frontline staff in contact with children and adults at risk of harm
This training will enable you to:
• Understand how people can be influenced or radicalised
• Be aware of vulnerability factors which may indicate a person is being targeted and groomed for radicalisation
• Know how to share concerns about people vulnerable to radicalisation and how to refer for supportive intervention

Start

10:00am
12th Mar

End

11:30am
12th Mar

Venue

Great Yarmouth Library,
Tolhouse Street,
Great Yarmouth,
Norfolk,
NR20 2SH

Booking Details

Provider Name
HR Learning and Development

Contact Name
Michelle Tuttle

Email
Click To Email Course

Telephone
01603 222909

Flyer
Click here to download flyer


12th Mar

Prevent

This workshop is to raise awareness of Prevent (WRAP). The workshop will enable you to recognise when a person or child may be being targeted and groomed for radicalisation by people who support extremist ideologies and to know how to refer them for supportive intervention. Prevent is an important element of our safeguarding responsibilities. The workshop is delivered by a Home Office approved trainer.

This training is mandatory for all frontline staff in contact with children and adults at risk of harm.

This training will enable you to:

  • Understand how people can be influenced or radicalised
  • Be aware of vulnerability factors which may indicate a person is being targeted and groomed for radicalisation
  • Know how to share concerns about people vulnerable to radicalisation and how to refer for supportive intervention

 

Start

1:30pm
12th Mar

End

3:00pm
12th Mar

Venue

Great Yarmouth Library,
Tolhouse Street,
Great Yarmouth,
Norfolk,
NR20 2SH

Booking Details

Provider Name
HR Learning and Development

Contact Name
Michelle Tuttle

Email
Click To Email Course

Telephone
01603 222909

Flyer
Click here to download flyer


12th Mar

Safeguarding Knowhow for Provider Managers

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

By the end of this session participants should:

  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.

 


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
12th Mar

End

4:30pm
13th Mar

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914

Website
https://www.stthomastraining.co.uk/norfolk/safeguarding-knowhow-for-managers.html

Booking form
Click here to download booking form


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