Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

12th Mar

Prevent

This workshop is to raise awareness of Prevent (WRAP). The workshop will enable you to recognise when a person or child may be being targeted and groomed for radicalisation by people who support extremist ideologies and to know how to refer them for supportive intervention. Prevent is an important element of our safeguarding responsibilities. The workshop is delivered by a Home Office approved trainer.

This training is mandatory for all frontline staff in contact with children and adults at risk of harm.

This training will enable you to:

  • Understand how people can be influenced or radicalised
  • Be aware of vulnerability factors which may indicate a person is being targeted and groomed for radicalisation
  • Know how to share concerns about people vulnerable to radicalisation and how to refer for supportive intervention

 

Start

1:30pm
12th Mar

End

3:00pm
12th Mar

Venue

Great Yarmouth Library,
Tolhouse Street,
Great Yarmouth,
Norfolk,
NR20 2SH

Booking Details

Provider Name
HR Learning and Development

Contact Name
Michelle Tuttle

Email
Click To Email Course

Telephone
01603 222909

Flyer
Click here to download flyer


12th Mar

Safeguarding Knowhow for Provider Managers

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

By the end of this session participants should:

  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.

 


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
12th Mar

End

4:30pm
13th Mar

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914

Website
https://www.stthomastraining.co.uk/norfolk/safeguarding-knowhow-for-managers.html

Booking form
Click here to download booking form


13th Mar

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book before 31st December and reserve 4 places for the price of 3.

Start

9:00am
13th Mar

End

4:00pm
13th Mar

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


15th Mar

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

 


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
15th Mar

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


18th Mar

Social Carer Two Day Induction

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person

Start

9:30am
18th Mar

End

4:30pm
19th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


20th Mar

Basic HR and Legislation for Care Managers and Seniors

This course is ideal for any Managers or those who are responsible for others within their workplace, who would like to build upon their knowledge of HR & Legislation in order to have confidence in dealing with matters that may arise lawfully. This course is not designed to go through all that there is to know around these subjects, but to make them understandable and applicable to the care sector.

Content will include:

  • Recruitment including advertising, questions at interview, application forms, DBS checks and references
  • Contract requirements & staff handbooks
  • Making changes to contracts of employment
  • Notice periods & employee rights
  • Different retention strategies
  • Absence from work (Sickness, holiday, maternity / paternity)
  • Medical conditions & reasonable adjustments
  • Discrimination and how to ensure that your organisation is not discriminating
  • Training
  • PPE & Equipment
  • Substance misuse
  • Social media
  • Working time directives & breaks
  • Accidents at work and corporate manslaughter
  • Disciplinary processes
  • Dismissal including unfair, wrongful & constructive
  • External organisations

 


Price Information

Cost is per person

Start

9:30am
20th Mar

End

4:30pm
20th Mar

Venue

The Nest,,
Holt Road,,
Norwich,
Norfolk,
NR10 3AQ

Cost

£70

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311

Website
www.angliantraining.co.uk


21st Mar

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.


Price Information

Per Person

Full Day Course

Start

9:30am
21st Mar

End

4:30pm
21st Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


22nd Mar

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

1:30pm
22nd Mar

End

5:00pm
22nd Mar

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norfolk,
NR8 5AH

Cost

£50

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


25th Mar

Care Skills and Professional Practice (formerly 'Role of the Care Worker')

A comprehensive day suitable for new staff (or those returning) to the care or support worker role or staff refreshing their training; including:

  • Duty of Care
  • Communication
  • Confidentiality
  • Dignity
  • Equality & Diversity
  • Fluids and Nutrition
  • Person-Centred Care and Care Planning
  • Professional boundaries
  • Recording & Reporting (incl GDPR)
  • Awareness of mental health, dementia and learning disability

Mapped to the CQC Inspection Framework, Key Lines of Enquiry and core mandatory training requirements.

PLUS supporting the Care Certificate Induction Standards 1-9 & 14


Price Information

£90 +vat per person

Start

9:00am
25th Mar

End

5:00pm
25th Mar

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


25th Mar

First Aid Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
25th Mar

End

12:30pm
25th Mar

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


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