Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

13th Jun

Dementia Detectives: Finding the person within: Day 2: Dementia - Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book 5 places and get a 6th place free.

Start

8:45am
13th Jun

End

4:00pm
13th Jun

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


13th Jun

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.


Price Information

Per Person

Full Day Course

Start

9:30am
13th Jun

End

4:30pm
13th Jun

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


14th Jun

Stoma Care and Management

To equip the candidate with an understanding of stomas and how to manage the care of clients with colostomies, ileostomies and urostomies:

  • To identify types of stoma and the reasons leading to an individual having a stoma
  • To discuss correct care/procedure for stoma management: changing, emptying and disposal of stoma bags
  • The importance of infection prevention and control measures
  • Awareness of the importance of good skin care, and of offering and providing good nutritional advice and fluid intake
  • Possible risks and complications
  • The importance of clear and factual documentation and reporting to support best practise

A clinical practical model and supporting equipment is used for illustrative purposes and demonstration


Price Information

£49 +vat per person

Start

9:30am
14th Jun

End

1:00pm
14th Jun

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


17th Jun

Moving and Handling Train the Trainer

A high quality and robust course mapped to the National Bank Exchange trainer guidelines; offering care providers cost-effective LOCAL training and the opportunity to develop senior care staff to support your staff teams working across the health and social care sector.

Our excellent venue allows delegates a superb opportunity to access a wide and varied range of moving and assisting equipment, aids and Assistive Technology, including wheelchairs, stand-aids, hoists, profiling beds, Wendylett and Vendlet systems and much more.

Day 2 can also be accessed for existing trainers needing to refresh (annual updates are recommended by the National Back Exchange trainer guidelines)
Call us for full programme details and costings.


Price Information

£POA

Start

9:00am
17th Jun

End

5:00pm
19th Jun

Venue

n-able,
Norwich,
NR6 6AX

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


18th Jun

Record Keeping, Documentation and Care Planning (in line with GDPR)

This course aims to ensure staff and carers are aware of their responsibilities and accountabilities for record keeping and documentation in line with statutory guidelines, best practice and legal requirements and to improve staff confidence in this essential skill.

-To evaluate the reasons and importance of correct record keeping and documentation
-To review current organisational documentation, expectations and critically assess current quality standards
-To gain awareness of the correct content and style, essential for ‘best practice’ record keeping
-To discuss the importance of duty of care and confidentiality, data protection and information governance (Inc. Caldicott Principles)
-To review accountability and responsibility in relation to all record keeping, clearly evidencing that care is assessed, planned, delivered and actions taken with or on behalf of the individual to accommodate fluctuations in need and to achieve expected outcomes



To evaluate the reasons and importance of correct record keeping and documentation
• To review current organisational documentation, expectations and critically assess current quality standards
• To gain awareness of the correct content and style, essential for ‘best practice’ record keeping
• To give detailed examples of the importance of duty of care and confidentiality, data protection and information governance (Inc. Caldicott Principles)
• To review accountability and responsibility in relation to all record keeping, clearly evidencing that care is assessed, planned, delivered and actions taken with or on behalf of the individual to accommodate fluctuations in need and to achieve expected outcomes
• To improve staffs’ confidence in this essential skill, required for the health and social care providers


Price Information

£49 +vat per person

Start

9:30am
18th Jun

End

1:30pm
18th Sep

Venue

Training and Assessment in Healthcare Ltd,
15 Hurricane Way,
Norwich,
Norfolk,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


19th Jun

Providing Effective Supervision

This well received ½ day course gives an understanding and knowledge of the important elements of supervision, within a social care setting.

It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes
•Understand the importance, purpose and principles of supervision.
•Understand the process, content and preparation for a structured supervision session.
•Create a comfortable forum for issues and concerns and for performance management.
•Develop skills in constructive feedback and coaching.
•Explore reflective conversation.
•Understand diversity and culture within supervision.

Understand:
•The supervision agreement
•Responsibilities for action
•Dealing with performance issues
•Identifying learning/development needs
•The link between supervision and appraisal

Who is it for?
Managers who supervise staff in a social care setting and need to undertake 1-1 meetings with their supervisees.

Start

9:30am
19th Jun

End

1:00pm
19th Jun

Venue

White Horse PH,
The Street, Trowse Newton,
Norwich,
Norfolk,
NR14 8ST

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Pat Gray

Email
Click To Email Course

Telephone
01603 222909


20th Jun

End of life care for people with dementia

This is a workshop for people working in health and social care who wish to enhance their knowledge about supporting people with dementia who may be in the last year of life. It is facilitated by Lesley-Ann Knox, Care Home Facilitator with NCH&C and Emma Krzyz, Admiral Nurse Lead.

Tea and coffee are provided throughout the day, however you will need to bring a packed lunch.


Price Information

The cost is per person. An invoice will be sent by the NCH&C finance department.

Start

9:30am
20th Jun

End

4:00pm
20th Jun

Venue

Bayfield Centre, Kelling Hospital,
Old Cromer Road,
High Kelling, Holt,
Norfolk,
NR25 6QA

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
Lesley-Ann Knox

Email
Click To Email Course

Telephone
01362 655227


21st Jun

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
21st Jun

End

12:30pm
21st Jun

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


21st Jun

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
21st Jun

End

12:30pm
21st Jun

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


26th Jun

Conflict Resolution and Personal Safety Training

Our Conflict Resolution and Personal Safety Training course will equip staff with the necessary skills to manage and de-escalate conflict promptly, professionally and safely. The course will improve your self-awareness and confidence and provide simple but effective skills to safely remove yourself from potential harm.

Conflict Resolution:
• Introducing conflict
• Communication models to resolve, defuse and calm conflict
• The procedural, environmental and legal context of violence and aggression
Follows the guidance set out by the Skills for Health. Delegates are proactively and confidently using communication skills to defuse challenging situations following this module.

Lone Worker:
• Lone Worker Policy, effective use of procedures
• Strategies and tips to ensure staff safety
Improve knowledge around working alone and the organisational policies and procedures.

Breakaway:
• Reasonable Force
• Stance and posture
• Distance and movement
• Safe removal from grabs
• Incident Reporting and support
This module comprises of a combination of theory and physical skills, providing techniques which meet the needs staff working in at risk roles.

Benefits of training:
Problem solving: Delegates will know how to recognise, manage and defuse conflict effectively.
• Improved confidence: Their new knowledge and industry best practice techniques will empower delegates and improve their confidence around managing conflict.
• Aligned organisational policy: Lone workers within your organisation will use and understand the lone worker policy.
• Reduced incidents: Improve employee safety and reduced incidents of threat and aggression.


Price Information

£69+ VAT per delegate.
Discount options available for multiple bookings. Please contact Becka for more information, 01473 927602 or email becka.brestner-hood@ikonacademy.co.uk

Start

9:30am
26th Jun

End

5:00pm
26th Jun

Venue

Unit 5 Three Rivers Business Centre ,
Felixstowe Road ,
Ipswich,
Suffolk,
IP10 0BF

Cost

£69

Booking Details

Provider Name
IKON Academy

Contact Name
Becka Brestner-Hood

Email
Click To Email Course

Telephone
01473 927062

Website
https://www.ikontraining.co.uk/book-a-course/


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