Courses and workshops

13th Jun

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.

20th Jun

End of life care for people with dementia

This is a workshop for people working in health and social care who wish to enhance their knowledge about supporting people with dementia who may be in the last year of life. It is facilitated by Lesley-Ann Knox, Care Home Facilitator with NCH&C and Emma Krzyz, Admiral Nurse Lead.

Tea and coffee are provided throughout the day, however you will need to bring a packed lunch.

21st Jun

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

21st Jun

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

26th Jun

Conflict Resolution and Personal Safety Training

Our Conflict Resolution and Personal Safety Training course will equip staff with the necessary skills to manage and de-escalate conflict promptly, professionally and safely. The course will improve your self-awareness and confidence and provide simple but effective skills to safely remove yourself from potential harm.

Conflict Resolution:
• Introducing conflict
• Communication models to resolve, defuse and calm conflict
• The procedural, environmental and legal context of violence and aggression
Follows the guidance set out by the Skills for Health. Delegates are proactively and confidently using communication skills to defuse challenging situations following this module.

Lone Worker:
• Lone Worker Policy, effective use of procedures
• Strategies and tips to ensure staff safety
Improve knowledge around working alone and the organisational policies and procedures.

Breakaway:
• Reasonable Force
• Stance and posture
• Distance and movement
• Safe removal from grabs
• Incident Reporting and support
This module comprises of a combination of theory and physical skills, providing techniques which meet the needs staff working in at risk roles.

Benefits of training:
Problem solving: Delegates will know how to recognise, manage and defuse conflict effectively.
• Improved confidence: Their new knowledge and industry best practice techniques will empower delegates and improve their confidence around managing conflict.
• Aligned organisational policy: Lone workers within your organisation will use and understand the lone worker policy.
• Reduced incidents: Improve employee safety and reduced incidents of threat and aggression.

1st Jul

Social Carer Two Day Induction

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided

4th Jul

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.

12th Jul

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

12th Jul

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

12th Jul

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

• Regulations and the law
• Medication journey
• Record keeping
• Safe administration and storage

Learning materials have been developed with reference to:

• NICE guidelines
• CQC Standards for care homes
• Care Certificate
• Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.