Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

23rd May

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
23rd May

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


23rd May

Fire Marshal

We are offering a fire marshal open training course which will equip fire marshals with the necessary skills and information required to complete their role as a dedicated fire marshal for your business.

The course will include practical use of fire extinguishers.

Start

9:00am
23rd May

End

1:00pm
23rd May

Venue

4 Manor Farm Barns, Fox Road,
framingham pigot,
Norfolk,
NR14 7PZ

Cost

£55

Booking Details

Provider Name
Serenity Training

Contact Name
kelsea vinall

Email
Click To Email Course

Telephone
01508447311

Website
www.serenitytraining.co.uk


24th May

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

  • By the end of this session participants should:
  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit: http://www.stthomastraining.co.uk/norfolk


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
24th May

End

12:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914

Website
http://www.stthomastraining.co.uk/norfolk/developing-safeguarding-practice.html

Booking form
Click here to download booking form


24th May

Providing Effective Supervision - Norwich

**** This date is now fully booked but please enquire nearer the time, as we may have last-minute cancellations ****

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
24th May

End

1:00pm

Venue

Independence Matters, Ipswich Road,
Norwich,
NR4 6QS

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396

Booking form
Click here to download booking form


29th May

Adult Mental Health First Aid (2 days)

Course Overview

The two-day course will:

  • Give a deeper understanding of the issues that impact on and relate to people’s mental health
  • Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards appropriate support

Independent research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental ill health and feel confident guiding people towards appropriate support
  • Boosts knowledge and confidence in dealing with mental health issues
  • Encourages people to start a conversation with a person who may be experiencing a mental health issue
  • Promotes early intervention which enables recovery

MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Mental Health First Aider.

Who is this course for?

This course is for anyone who would like a better understanding of mental health conditions.

Detailed Course Breakdown:

Our  instructors deliver training in four manageable chunks, each with a focus on how to apply Mental Health First Aid skills:

Session 1
Mental Health First Aid, mental health, and depression.
Session 2
Depression (cont.) and suicidal crisis.
Session 3
Anxiety, personality disorders, eating disorders and self-harm.
Session 4
Psychosis, schizophrenia and bipolar disorder.

Everyone who attends the course will receive a copy of the MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will also receive a certificate to confirm that you are a trained Mental Health First Aider.

Start

9:30am
29th May

End

4:30pm
30th May

Venue

Norwich and Central Norfolk Mind, 50 Sale Road,
Norwich,
NR7 9TP

Cost

£200

Booking Details

Provider Name
Norwich and Central Norfolk Mind

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457

Website
https://www.norwichmind.org.uk/learn-with-us/workshops-and-courses/adult-mental-health-first-aid


29th May

Social Care Worker Induction Training (2 Day)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:

  • Understanding the effects of the service setting on service provision
  • Principles of Care
  • Code of Conduct
  • Care plans
  • Confidentiality
  • Continuity and reliability of the service
  • Care & Respect – death and dying
  • Risk Assessing
  • Dementia Awareness
  • Abuse & Neglect
  • Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Two full days 9.30 am to 4.30 pm

Start

9:30am
29th May

End

4:30pm
30th May

Venue

Extra Hands of Heacham Ltd,
Heacham Hall Industrial Units Hall Close,
King's Lynn,
Norfolk,
PE31 7JT

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611

Website
https://extrahandshomecarenorfolk.co.uk/recruitment/training-support


31st May

Person Centred Dementia Care

Our enhanced Dementia training programme helps staff focus services on the individual with dementia so that each visit can be tailored to suit that person’s needs.

Staff are trained to recognise expression of boredom, agitation, distress and general needs related to pain, hunger or thirst when the individual cannot communicate those needs.

Attendees will learn how to identify signs of 'well being’ or ‘ill being’ when doing certain activities. No Service User will be forced to undertake an activity they do not what to be engaged in.

Previous training feedback has been very positive; staff have said that they have encouraged the person to talk more and have found so much more about the person when they are participating in this sort of activity than all the time they have known the person.

Topics covered include:

  • Understanding different types of dementia
  • Communication
  • Supporting family and friends
  • The ‘Person Centred’ Approach
  • Physical conditions causing confusion
  • The Enriched Model
  • Malignant Social Psychology
  • Demonstration of activities and reminiscence
  • Psychological needs
  • Nutrition
  • Medication
  • • Abuse Awareness

This is interactive training held over three sessions, with a homework activity, attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person - covers the three session training

Start

1:30pm
31st May

End

4:30pm
14th Jun

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£120

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485570611


31st May

Safeguarding

To provide an understanding of (SOVA) Safeguarding of Vulnerable Adults. An interactive session developing skills, knowledge and awareness of safeguarding and reporting procedures.

Content:

  • What is Safeguarding
  • Key Legislation
  • The Principles of Safeguarding
  • Signs and Symptoms of Abuse
  • Types Of Abuse
  • Safeguard Reporting

 


Price Information

refreshments available (no lunch)

Start

9:30am
31st May

End

12:30pm
31st May

Venue

Elms Business Space,
7 The Elms, St Faiths Road,
Norwich,
Norfolk,
NR6 7BP

Cost

£50

Booking Details

Provider Name
Red Royal Consultancy Ltd

Contact Name
Vic Hannant

Email
Click To Email Course

Telephone
07739 463419

Website
www.redroyalconsultancy.co.uk


1st Jun

Moving and Handling Training

Moving and Handling

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

  • Anatomy of the spine
  • Causes of back pain
  • Assessing and reducing risks
  • Basic principles of biomechanics
  • Ergonomics
  • Unsafe lifting practices
  • Small handling aids
  • Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Full day 9.30 am to 4.30 pm
Refreshments provided throughout day, however lunch is not included

Start

9:30am
1st Jun

End

4:30pm
1st Jun

Venue

Extra Hands of Heacham Ltd,
Heacham Hall Industrial Units Hall Close,
King's Lynn,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611

Website
https://extrahandshomecarenorfolk.co.uk/recruitment/training-support


4th Jun

Medication Training

Extra Hands Medication Training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

1:30pm
4th Jun

End

4:30pm
4th Jun

Venue

Extra Hands of Heacham Ltd,
Heacham Hall Industrial Units Hall Close,
King's Lynn,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485570611


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