Course Listings

We publicise a range of courses of interest to the local care sector. Please browse or use the search facility below.

If you are running a course you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

June 2018

Arrow

9th Jun

Signalong Phase 2 Course

The Signalong Phase 2 course is a 15-hour (over 3 days) accredited course. Learners must have already completed the Foundation Course Phase 1 to attend.
Learners gain access to a wider range of vocabulary and have the opportunity to practice signing together, learning a further 346 signs.

Saturdays – 9th, 16th and 23rd June 2018


Price Information

£85 per learner plus £19 for a Signalong Phase 2 manual.

Start

10:00am
9th Jun

End

3:30pm
23rd Jun

Venue

221 St Leonards Road,
Norwich,
Norfolk,
NR1 4JN

Cost

£85

Booking Details

Provider Name
The Hamlet

Contact Name
Tanya Hubbard

Email
Click To Email Course

Telephone
01603 765405


20th Jun

Level 3 Award in Risk Assessment

Who is this course for?

Anyone who needs more practice; people responsible for conducting risk assessment and putting controls into practice, i.e. understanding the wider management of health and safety. Managers, supervisors, business owners, safety representatives.

The qualification will enable successful candidate to understand and, at Level 3, put into practice the following:

  • The importance of health and safety in the workplace
  • The principles involved in risk assessment
  • The relationship between hazard and risk as part of an accident and ill health prevention
  • The hierarchy of controls to control risk to an acceptable level
  • The risk assessment process in a workplace


Price Information

Includes refreshments, lunch, course materials and assessment fees.

Start

9:00am
20th Jun

End

4:30pm
27th Jun

Venue

No.8 Thorpe Road - The Business Rooms,
8 Thorpe Road,
Norwich,
Norfolk,
NR1 1RY

Cost

£450

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


25th Jun

Dementia Awareness

This course is suitable for carers who are looking after a person with dementia or who wishes to learn more about the condition.

The course is suitable for learners of all levels, including those who work in care home settings, medical settings or simply relatives who are looking after a family member with the condition at home.

The course is designed as an introduction to the topic of dementia and so no pre-requisite training or knowledge is needed.


Price Information

What is dementia
** The brain and how this is effected
** Signs and symptoms of dementia
** Types of dementia
** Conditions mistaken for dementia symptoms
** Treatments
** Communication

This is an interactive session and so activities you might be asked to get involved.. however this is optional.

Start

9:30am
25th Jun

End

1:00pm
25th Jun

Venue

Brundall Memorial Hall,
Brundall,
Norwich,
Norfolk,
NR13 5LL

Cost

£45

Booking Details

Provider Name
RedRoyal Consultancy ltd

Contact Name
Vic Hannant

Email
Click To Email Course

Telephone
07739463419


26th Jun

Creating and using powers of attorney

NIC and Cozens Hardy LLP present:

Creating and using powers of attorney - what you need to know in the care sector - A masterclass

For details see flyer.


Price Information

FREE

Start

2:45pm
26th Jun

End

5:00pm

Venue

Norfolk Snowsports Club,
Trowse,
Norwich,
NR14 8TW

Booking Details

Provider Name
Norfolk Independent Care

Contact Name
Caroline Payne

Email
Click To Email Course

Telephone
01603 712250


26th Jun

Safeguarding Adults & Coercive Control – an introduction - King's Lynn

These workshops have proved to be very popular and are fully booked now. 

If you would like your name to be kept on a cancellation list, please email: andrea.smith@norfolk.gov.uk


This FREE* half day workshop aims to increase practitioner and manager confidence in recognising and working with people who have care and support needs and are experiencing coercive control, to lead to better outcomes for this group.

The workshop will discuss recent developments in legislation around controlling and coercive behaviour as linked to domestic abuse, and consider how this can be understood in a wider context of adult safeguarding.

We’ll look at messages from research to inform practice before considering how to make safe enquiries, and how coercion can impact on mental capacity.

We finish by signposting to further resources and materials that attendees can use to enhance their knowledge around this issue.

This will be an interactive session with opportunities for group discussion based around case studies.

Attendees will be expected to have a working knowledge of the Mental Capacity Act 2005. 

SEE FLYER FOR FULL DETAILS


Price Information

FREE. PLEASE NOTE: a late cancellation/non-attendance fee of £75 will apply to cancellation within 72 hours of the event or non-attendance on the day.

Start

1:30pm
26th Jun

End

4:30pm

Venue

South Lynn Community Centre, 10 St. Michael’s Road,
King’s Lynn,
PE30 5HE

Booking Details

Provider Name
NSAB

Contact Name
Andrea Smith

Email
Click To Email Course

Telephone
01603 223085


27th Jun

Conflict Resolution and Breakaway Training

This full day course teaches effective communication models to de-escalate conflict situations, breakaway skills and additional physical interventions to prevent the individual from harming themselves or others. The course is designed to teach employees the importance of using breakaway techniques whilst remaining safe whilst utilising effective communication skills, and encompasses all elements of legalities, local relevant policies and procedures.

Topics Covered:

  • Understand what conflict is, the common causes of conflict and the different stages of conflict as these situations escalate.
  • Explore the two forms of communication; verbal and non-verbal.
  • Identify cultural differences in communication.
  • Recognise the common behavioural patterns whilst understanding body language and stance. Learn and explore safe moving skills and breakaway techniques whilst understanding the medical implications.

Consider and understand the law and legalities surrounding breakaway techniques.

Benefits:

  • A safer environment with physical skills only being used as a last resort.
  • Employees become more confident in their role.
  • Improved teamwork as all staff will have the same knowledge and techniques.
  • Increased productivity and less absences.

 


Price Information

Course cost is £150.00 +VAT, lunch provided. Discount options available, please call Becka for further information

Start

9:00am
27th Jun

End

5:00pm
27th Jun

Venue

Unit 5, Three Rivers Business Centre ,
Felixstowe Road,
Ipswich,
Suffolk,
IP10 0BF

Booking Details

Provider Name
IKON Academy

Contact Name
Becka Brestner-Hood

Email
Click To Email Course

Telephone
01473 927062


27th Jun

Safeguarding Adults & Coercive Control – an introduction - Great Yarmouth

These workshops have proved to be very popular and are fully booked now. 

If you would like your name to be kept on a cancellation list, please email: andrea.smith@norfolk.gov.uk


 

This FREE* half day workshop aims to increase practitioner and manager confidence in recognising and working with people who have care and support needs and are experiencing coercive control, to lead to better outcomes for this group.

The workshop will discuss recent developments in legislation around controlling and coercive behaviour as linked to domestic abuse, and consider how this can be understood in a wider context of adult safeguarding.

We’ll look at messages from research to inform practice before considering how to make safe enquiries, and how coercion can impact on mental capacity.

We finish by signposting to further resources and materials that attendees can use to enhance their knowledge around this issue.

This will be an interactive session with opportunities for group discussion based around case studies.

Attendees will be expected to have a working knowledge of the Mental Capacity Act 2005. 

SEE FLYER FOR FULL DETAILS


Price Information

FREE. PLEASE NOTE: a late cancellation/non-attendance fee of £75 will apply to cancellation within 72 hours of the event or non-attendance on the day.

Start

1:30pm
27th Jun

End

4:30pm

Venue

The Kings Centre,
30 Queen Anne's Rd,
Great Yarmouth,
NR31 0LE

Booking Details

Provider Name
NSAB

Contact Name
Andrea Smith

Email
Click To Email Course

Telephone
01603 223085


27th Jun

Safeguarding Adults & Coercive Control – an introduction - Norwich

These workshops have proved to be very popular and are fully booked now. 

If you would like your name to be kept on a cancellation list, please email: andrea.smith@norfolk.gov.uk


This FREE* half day workshop aims to increase practitioner and manager confidence in recognising and working with people who have care and support needs and are experiencing coercive control, to lead to better outcomes for this group.

The workshop will discuss recent developments in legislation around controlling and coercive behaviour as linked to domestic abuse, and consider how this can be understood in a wider context of adult safeguarding.

We’ll look at messages from research to inform practice before considering how to make safe enquiries, and how coercion can impact on mental capacity.

We finish by signposting to further resources and materials that attendees can use to enhance their knowledge around this issue.

This will be an interactive session with opportunities for group discussion based around case studies.

Attendees will be expected to have a working knowledge of the Mental Capacity Act 2005. 

SEE FLYER FOR FULL DETAILS


Price Information

FREE. PLEASE NOTE: a late cancellation/non-attendance fee of £75 will apply to cancellation within 72 hours of the event or non-attendance on the day.

Start

9:30am
27th Jun

End

12:30pm

Venue

Cranworth Room, County Hall,
Martineau Lane,
Norwich,
NR1 2DH

Booking Details

Provider Name
NSAB

Contact Name
Andrea Smith

Email
Click To Email Course

Telephone
01603 223085


28th Jun

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
28th Jun

End

12:30pm
28th Jun

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


28th Jun

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.

Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
28th Jun

End

12:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


28th Jun

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.

Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
28th Jun

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


July 2018

Arrow

2nd Jul

Social Care Worker 2 Day (Induction Training)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person
Two full days training

Start

9:30am
2nd Jul

End

4:30pm
3rd Jul

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Jul

Prevent (Preventing Extremism and Radicalisation)

Summary

This short workshop is about safeguarding people and communities from the threat of terrorism. Prevent is one of the four elements of CONTEST, the Government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism. It enables staff to recognise when a person may be being targeted and groomed for radicalisation and ensuring that staff members know how to refer their concerns on to Norfolk County Council’s Multi Agency Safeguarding Hub (MASH). The workshop is delivered by a Home Office approved trainer.

Learning outcomes

This event will enable you to:
• Understand how people can be influenced or radicalised
• Understand vulnerability factors which can lead to people being radicalised
• Understand how to notice concerns that someone may be vulnerable to radicalisation in your day to day job
• Understand how to share concerns about people vulnerable to radicalisation within your day to day job

Who is it for?

All appropriate frontline staff in all departments

Start

9:30am
3rd Jul

End

11:00am
3rd Jul

Venue

County Hall,
Sewell Training Room, Ground Floor,
Norwich,
NR1 2DH

Booking Details

Provider Name
Norfolk County Council

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396


3rd Jul

Prevent (Preventing Extremism and Radicalisation)

Summary

This short workshop is about safeguarding people and communities from the threat of terrorism. Prevent is one of the four elements of CONTEST, the Government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism. It enables staff to recognise when a person may be being targeted and groomed for radicalisation and ensuring that staff members know how to refer their concerns on to Norfolk County Council’s Multi Agency Safeguarding Hub (MASH). The workshop is delivered by a Home Office approved trainer.

Learning outcomes

This event will enable you to:
• Understand how people can be influenced or radicalised
• Understand vulnerability factors which can lead to people being radicalised
• Understand how to notice concerns that someone may be vulnerable to radicalisation in your day to day job
• Understand how to share concerns about people vulnerable to radicalisation within your day to day job

Who is it for?

All appropriate frontline staff in all departments

Start

1:00pm
3rd Jul

End

2:30pm
3rd Jul

Venue

County Hall,
Sewell Training Room, Ground Floor,
Norwich,
NR1 2DH

Booking Details

Provider Name
Norfolk County Council

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396


3rd Jul

Safeguarding Vulnerable Adults (SOVA)

This course is for anybody who works in care and support or who helps support and care for somebody else. During the course you will explore the types of abuse and be involved in group exercises which will enhance your understanding of abuse, safeguarding and what you as an individual are responsible for.

The course content includes:

  • The types of abuse
  • Reporting Abuse
  • Convictions for Abuse
  • Safeguarding Principles
  • Signs and Symptoms of Abuse
  • Types of Abuse
  • Whistle Blowing

 


Price Information

Price includes refreshments.

Start

9:30am
3rd Jul

End

1:00am
3rd Jul

Venue

Brundall Memorial Hall,
Brundall,
Norwich,
Norfolk,
NR13 5LL

Cost

£45

Booking Details

Provider Name
Red Royal Consultancy Ltd

Contact Name
Vic Hannant

Email
Click To Email Course

Telephone
07739 463419


3rd Jul

Unlocking Self Neglect (A higher level course - Beyond the Basics to Effective Interventions)

AIM

A very practical half-day session to provide a safe space for practitioners and managers who already know the signs and symptoms of neglect, and who are aware of the ethical and moral dilemmas involved, to work through a range of case studies and consider the options available to promote the person’s well-being, to reduce the risks of harm and to know when a safeguarding response is required.

TARGET GROUP

This is event is for all social workers, assistant practitioners and managers who already have a basic understanding of self neglect, the Care Act definition causes and the ethical dilemmas involved. It is also available to employees of health and social care organisations elsewhere in the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Have acknowledged the challenges for professionals intervening in self neglect and be able to identify and implement evidence based interventions to promote the well-being of the person and safeguard them from harm when required
  • Be able to apply local guidance and legislation to promote the well-being of people who self neglect
  • Ensure that people who self neglect receive person centred intervention to improve their health and well-being.
  • Ensure that people who lack the capacity to safeguard themselves from the harm of self neglect /hoarding receive safeguarding intervention which identifies and reduces the risk of harm.

Employees of other organisations in the county of Norfolk, other than NCC, should email Rachel Cotgrove at NCC to book their place.


Price Information

Free to Norfolk County Council employees. £25.00 per person for employees of other organisations within the county of Norfolk.

Start

1:30pm
3rd Jul

End

4:30pm
3rd Jul

Venue

The Kings Centre,
30 Queen Anne's Road,
Great Yarmouth,
NR31 0LE

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
-


4th Jul

Unlocking Self Neglect (A higher level course - Beyond the Basics to Effective Interventions)

AIM

A very practical half-day session to provide a safe space for practitioners and managers who already know the signs and symptoms of neglect, and who are aware of the ethical and moral dilemmas involved, to work through a range of case studies and consider the options available to promote the person’s well-being, to reduce the risks of harm and to know when a safeguarding response is required.

TARGET GROUP

This is event is for all social workers, assistant practitioners and managers who already have a basic understanding of self neglect, the Care Act definition causes and the ethical dilemmas involved. It is also available to employees of health and social care organisations elsewhere in the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Have acknowledged the challenges for professionals intervening in self neglect and be able to identify and implement evidence based interventions to promote the well-being of the person and safeguard them from harm when required
  • Be able to apply local guidance and legislation to promote the well-being of people who self neglect
  • Ensure that people who self neglect receive person centred intervention to improve their health and well-being.
  • Ensure that people who lack the capacity to safeguard themselves from the harm of self neglect /hoarding receive safeguarding intervention which identifies and reduces the risk of harm.


Employees of other organisations in the county of Norfolk, other than NCC, should email Rachel Cotgrove at NCC to book their place.


Price Information

Free to Norfolk County Council employees. £25.00 per person for employees of other organisations within the county of Norfolk.

Start

9:30am
4th Jul

End

12:30pm
4th Jul

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
-


4th Jul

Unlocking Self Neglect (A higher level course - Beyond the Basics to Effective Interventions)

AIM

A very practical half-day session to provide a safe space for practitioners and managers who already know the signs and symptoms of neglect, and who are aware of the ethical and moral dilemmas involved, to work through a range of case studies and consider the options available to promote the person’s well-being, to reduce the risks of harm and to know when a safeguarding response is required.

TARGET GROUP

This is event is for all social workers, assistant practitioners and managers who already have a basic understanding of self neglect, the Care Act definition causes and the ethical dilemmas involved. It is also available to employees of health and social care organisations elsewhere in the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Have acknowledged the challenges for professionals intervening in self neglect and be able to identify and implement evidence based interventions to promote the well-being of the person and safeguard them from harm when required
  • Be able to apply local guidance and legislation to promote the well-being of people who self neglect
  • Ensure that people who self neglect receive person centred intervention to improve their health and well-being.
  • Ensure that people who lack the capacity to safeguard themselves from the harm of self neglect /hoarding receive safeguarding intervention which identifies and reduces the risk of harm.

Employees of other organisations in the county of Norfolk, other than NCC, should email Rachel Cotgrove at NCC to book their place.


Price Information

Free to Norfolk County Council employees. £25.00 per person for employees of other organisations within the county of Norfolk.

Start

1:30pm
4th Jul

End

4:30pm
4th Jul

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Rachel Cotgrove

Email
Click To Email Course

Telephone
-


5th Jul

Mental Health First Aid

This two day course is the mental health equivalent of physical first aid training and provides delegates with the skills and confidence to recognize the signs and symptoms of common mental health issues and effectively guide a person towards the right support.

The course will introduce delegates to...

  • Mental Health First Aid and Mental Health
  • Depression and suicidal crisis
  • Anxiety, personality disorders, eating disorders and self harm
  • Psychosis, schizophrenia and bipolar disorder

On completion of the course delegates will be able to:

1. Spot the early signs of a mental health issue
2. Feel confident helping someone experiencing a mental health issue
3. Provide help on a first aid basis
4. Help prevent someone from hurting themselves or others
5. Help stop a mental health issue from getting worse
6. Help someone recover faster
7. Guide someone towards the right support
8. Reduce the stigma of mental health issues

MHFA won’t teach you to be a therapist – but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.


Price Information

includes hand book & materials, lunch and refreshments

Start

9:00am
5th Jul

End

4:00pm
6th Jul

Venue

8 Thorpe Road,
Norwich,
Norfolk,
NR1 1RY

Cost

£474

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


5th Jul

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person
Full day

Start

9:30am
5th Jul

End

4:30pm
5th Jul

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


9th Jul

Diabetic Foot Screening

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.

The Diabetic Foot Screening workshop is for all practitioners, from carers to trained professionals, who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems, It covers:

  • The definition of a foot ulcer
  • When foot screening should be performed
  • Who can undertake a diabetic foot assessment
  • The factors contributing to someone developing a foot ulcer
  • The method and steps to take when assessing the diabetic foot
  • Local and national diabetic foot risk algorithms
  • How to apply the correct risk score
  • Suitable footwear for people with diabetes
  • The causes of neuropathy and peripheral vascular disease (PVD)
  • Practical demonstration on how to test for neuropathy and PVD
  • The Ipswich Touch Test
  • The process of referral for the person with diabetes at each level of risk

 


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report.
Full payment must be made in advance (by BACS or cheque).
Complimentary refreshments are provided and free parking is available.

Start

10:00am
9th Jul

End

1:00pm
9th Jul

Venue

Anglian Training,
4 Manor Farm Barns, Fox Road,
Framingham Pigot,
Norfolk,
NR14 7PZ

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
07443659985


9th Jul

Level 3 Award in Emergency First Aid at Work

Aim; Provide the skills to deliver basic first aid to a suitable level for most businesses.
Objectives:

  • Understand Roles and responsibilities of a first aider
  • To be able to assess and manage a first aid incident
  • To be able to manage an unconscious casualty
  • To be able to manage a casualty who is not breathing normally
  • To be able to manage a casualty who is choking
  • To be able to manage a casualty who has a bleeding injury
  • To be able to manage a casualty who is in shock
  • To be able to manage a casualty with a minor injury

Duration: 1 day course


Price Information

Price includes certification fees, 1 days training, course book, first aid kit & lunch/refreshments

Start

9:00am
9th Jul

End

4:00pm
9th Jul

Venue

8 Thorpe Road,
Norwich,
Norfolk,
NR1 1RY

Cost

£116.4

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


12th Jul

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
12th Jul

End

12:30pm
12th Jul

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


12th Jul

Train the Trainer Safeguarding Adults Awareness - Swaffham

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, power point presentations and link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety minute update session.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to their own staff group in an engaging way for either a half day or full day session.
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of their staff and or volunteers
  • Identify how to adapt the case studies and design their own training materials to best meet the needs of their organisation

 


Price Information

Total cost £199 (+VAT); £99 for the trainers pack and £100 for the training for trainers day.

Start

9:15am
12th Jul

End

4:30pm

Venue

Green Britain Centre,
Turbine Way,
Swaffham,
Norfolk,
PE37 7HT

Booking Details

Provider Name
NSAB

Contact Name
-

Email
Click To Email Course

Telephone
-


16th Jul

Diabetic Foot Screening (Beccles)

The care workforce are in a fantastic position to inspect and implement (or assist with) everyday footcare for people living with diabetes, as well as potentially spot foot problems which can then be promptly dealt with. If appropriately trained, they can also carry out a diabetic foot assessment for people unable to attend an annual diabetic review at their surgery.

The Diabetic Foot Screening workshop is for all practitioners, from carers to trained professionals, who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems; the person performing the assessment is not required to make a clinical judgement. It covers:

  • The definition of a foot ulcer
  • When foot screening should be performed
  • Who can undertake a diabetic foot assessment
  • The factors contributing to someone developing a foot ulcer
  • The method and steps to take when assessing the diabetic foot
  • Local and national diabetic foot risk algorithms
  • How to apply the correct risk score
  • Suitable footwear for people with diabetes
  • The causes of neuropathy and peripheral vascular disease (PVD)
  • Practical demonstration on how to test for neuropathy and PVD
  • The Ipswich Touch Test
  • The process of referral for the person with diabetes at each level of risk

 


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report.
Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available (see map) at The Quay which is 5 minutes walk away (please see the map). Delegates are asked not to use the staff car park as parking is limited on site. There is also pay and display parking in the town centre, which is 10 minutes walk away.

Start

1:30pm
16th Jul

End

4:30pm
16th Jul

Venue

Beccles House, 1 Common Lane North,
Beccles,
Suffolk,
NR34 9BN

Cost

£45

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


16th Jul

Mental Capacity Act and Deprivation of Liberty Safeguards (update) and the Mental Health Act

Aiming to increase understanding in respect of the impending changes to these essential pieces of legislation which relate to all health, social and voluntary care provisions:

  • To refresh both Acts (ADRTs, LPAs, Deputies, OPG, Sections, CTOs, 117s etc.) and to understand the legislation and changes effective from 20 March 2018.
  • Staff responsibilities & accountabilities in relation the law.
  • Key principles of the MCA and MHA; When and how to test for capacity and when to refer; when to refer for authorisation for Liberty Safeguards.
  • Correct documentation in relation to choice, capacity, restrictions, Duty of Care
  • The practicalities of applying this legislation in the workplace.

 


Price Information

£49 +vat per person

Start

9:00am
16th Jul

End

1:00pm
16th Jul

Venue

The White Horse,
The Street, Trowse,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey Buchan

Email
Click To Email Course

Telephone
01603 611107


16th Jul

Mental Capacity Act and the Mental Health Act - Update training

This course aims to refresh knowledge on both Acts (including ADRTs, LPAs, Deputies, OPG, Sections, CTOs, 117s etc.) and includes:

  • Understanding the legislation and the changes
  • Staff responsibilities & accountabilities in relation the law
  • The key principles of the MCA and MHA, including their differing implications
  • When and how to test for capacity and when to refer on using the correct pathway(s)
  • When to refer for authorisation for Liberty Safeguards

plus:

  • Proposed updates following the law commission consultation/Parliamentary review
  • The importance of documentation in relation to: choice, capacity, restrictions and Duty of Care
  • Discussion and reflection regarding the practicalities of applying this legislation in the workplace.

 


Price Information

£49 +vat per person

Start

9:00am
16th Jul

End

1:00pm
16th Jul

Venue

The White Horse ,
The Street,
Norwich,
Norfolk,
NR14 8ST

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


16th Jul

Social Care Worker 2 Day (Induction Training)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person
Two full days training

Start

9:30am
16th Jul

End

4:30pm
17th Jul

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


17th Jul

Level 2 Award in Food Safety

Course Title; Level 2 Award in Food Safety in Catering or Manufacturing
Aim; This qualification provides basic food safety and hygiene, why these are necessary and how to put these basic precautions in to place. This is the benchmark, entry level qualification for all food handlers.
Objectives;

  • Understand the main Food safety hazards (what can harm the consumer?)
  • How to safely store and handle food, to prevent contamination
  • Understand the different chill temperature controls
  • Understand the basic concepts of cooking, hot holding and reheating
  • Define cleaning and disinfection, why it is such an important issue and how it is achieved.
  • How to identify, prevent and control pests
  • Understand the basic principles of the design and construction of food premises and equipment
  • State key legal requirements

For more information on this course please call Mitchell on 01603 473732 or email Mitchell@redcatpartnership.co.uk


Price Information

The course fee is £88+VAT which includes one day training including lunch, a course book and an exam.

Start

9:00am
17th Jul

End

4:00pm
17th Jul

Venue

8 Thorpe Road ,
Norwich,
Norfolk,
NR1 1RY

Cost

£105.6

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


19th Jul

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
19th Jul

End

12:30pm

Venue

The Kings Centre,
30 Queen Anne's Rd,
Great Yarmouth,
NR31 0LE

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


19th Jul

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL. THE CONTENT OF THE SESSIONS FROM 1ST APRIL 2018 - 31ST MARCH 2019 WILL BE COMPLETELY DIFFERENT TO WHAT WAS COVERED BETWEEN 1ST APRIL 2017 AND 31ST MARCH 2018.

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • understand the themes emerging from SARs and what it means for developing individual practice
  • have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
  • understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
  • have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
  • know how to use supervision effectively to share and analyse risk
  • understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
  • know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of  organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 


Price Information

Free to Norfolk County Council employees. £50.00 per person for employees of other organisations within the county of Norfolk and if you book 3 places at the same time then 1 of those places is free.

Start

9:30am
19th Jul

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£50

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


19th Jul

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person
Full day

Start

9:30am
19th Jul

End

4:30pm
19th Jul

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


19th Jul

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.

Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
19th Jul

End

4:30pm

Venue

The Kings Centre,
30 Queen Anne's Rd,
Great Yarmouth,
NR31 0LE

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


23rd Jul

Emergency First Aid At Work (1 Day)

Wells Community Hospital is an established training provider. We deliver courses that are innovative, informative and enjoyable. We take a modern approach to the delivery of our training which is predominately practical, avoiding the 'death by Powerpoint' methods sometimes found elsewhere.

Our highly experienced, qualified and competent trainers will deliver the highest quality of training. As a charitible trust we are able to offer competitively priced courses. You could save up to 50% in comparison to competitor prices, yet help provide support to your local community hospital.

Health & Safety Executive Approved Course TQUK Level 3 award in Emergency First Aid at Work (RQF) – EFAW (1 day) This is a (6 hour) 1 Day Course and is suitable for people aged 16+ who work in low hazard environments (for example an office, shop or restaurant) or where Health and Safety Executive (HSE) guidelines indicate staff should hold a certificate in emergency first aid at work. This regulated qualification is ideal for those already working or preparing to work within industry wishing to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations (NI) 1982 and subsequent changes including the 2017 updates. <br />

The course duration is 1 day and topics covered include the roles and responsibilities of the Emergency First Aider, assessing an incident, recognising signs and symptoms of injury and illness and assisting a casualty who is suffering from injury and illness. The qualification is assessed via on-going oral and/or written questioning and practical demonstration. All successful students will be issued with an Emergency First Aid at Work Certificate, detailing their achievement. 

The HSE dictate, that to be valid in the workplace, learners must retake the Emergency First Aid at Work qualification before the expiry of 3 years from the date that the original qualification was achieved. If expired the HSE state that the full Emergency First Aid at Work qualification must be taken again to be valid in the workplace. All our first aid courses fully meet the UK and European Resuscitation Council Guidelines 2015 as per the HSE requirements. The HSE strongly recommend that all first aiders complete an annual first aid refresher courses. The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate. On successful completion of this course, you will receive an emergency first aid at work certificate which is valid for three years. 

Start

9:00am
23rd Jul

End

5:00pm
23rd Jul

Venue

Wells Commmunity Hospital,
Mill Road ,
Wells-Next-The-Sea,
Norfolk,
NR231RF

Cost

£60

Booking Details

Provider Name
Wells Community Hospital Trust

Contact Name
Natasha Southerland

Email
Click To Email Course

Telephone
01328 711 996


24th Jul

The Lived Experience of Ageing and Dementia

This interactive training gives carers and healthcare professionals an insight into what it’s like to live in an ageing body.

Using the specially-developed GERT suit delegates explore how an older person, or someone living with dementia, experiences and responds to the world around them.

During the course delegates will:

  • experience some of the effects on their vision, hearing, mobility and coordination that the ageing body can bring
  • gain a better understanding of the impact of ageing on self-esteem
  • look at how we can promote wellbeing through effective communication

 


Price Information

You can pay online or request an invoice.

Start

10:00am
24th Jul

End

4:00pm

Venue

The NEAT Suite, UEA,
Norwich,

Cost

£125

Booking Details

Provider Name
UEA/Norvic Training

Contact Name
-

Email
Click To Email Course

Telephone
01603 597199


26th Jul

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
26th Jul

End

12:30pm
26th Jul

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


26th Jul

Safeguarding Vulnerable Adults (1/2 day)

Course Aims
To provide delegates with an understanding of who is covered by the term 'vulnerable adult' and the procedures and legislation that relate to safeguarding adults.

Suitable For
Anyone who comes into contact with vulnerable adults during the course of their work.

Certification
Delegates will receive a Norvic certificate of attendance.

Syllabus

  • Examples of abuse
  • signs of abuse
  • working through scenarios
  • personal factors that may lead to abuse
  • Mental Capacity Act
  • order of investigation into cases of abuse accusations, confidentiality and disclosure
  • what to do if you are aware of abuse.

 


Price Information

£45 + vat per delegate

Start

12:30pm
26th Jul

End

3:30pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


26th Jul

Supporting Medication in a Social Care Setting (1/2 day)

Course Aims
Course aims to enable those working within the care sector to handle and administer medication in a safe and effective manner.

Suitable For
Those working in the care sector who may need to handle medications as part of their role or oversee the security, recording and administration of medication.

Certification
All delegates will receive a Norvic certificate of attendance.

Syllabus

  • Legislation relating to the control of medication
  • Security of medication
  • Types of medication
  • Routes for administration
  • Disposal of used medication
  • Errors and mistakes

 


Price Information

£45 + vat per delegate

Start

9:00am
26th Jul

End

12:00pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


27th Jul

Moving and Handling Induction (1 day)

Training is based on The Handling of People 6th Edition.

To meet the statutory needs of the Manual Handling Operations Regulations 1992. To provide sufficient knowledge and training for the delegate to carry out manual handling tasks safely, confidently and avoid injury to both him/herself and others. The course will also include a suitable risk assessment format. We also offer a site visit to your place of work to carry out a risk assessment on the ground should you require it.


Price Information

£80 plus VAT per delegate

Start

9:00am
27th Jul

End

4:00pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


27th Jul

Moving and Handling Refresher (1/2 day)

Care Quality Commission require all those who move patients as part of their duties, and have already undergone induction training in the subject, to attend an annual moving and handling refresher session.

Suitable for staff members who have attended a moving and handling induction session and who move patients as part of their duties.

Pre-requisite This is aimed at those who have been trained in moving and handling. The course is not intended for those needing to train in handling for the first time.

Certification: All delegates will receive a Norvic certificate of attendance

Syllabus:

  • Posture and Ergonomics
  • Basic biomechanics
  • Assisting movement to correct position in a chair plus sit to stand
  • Unconscious casualty from a chair

Equipment available at our Bowthorpe site:
•Slide sheets • Standaid • Rotastand • Hoist and slings • Handling belts • Handling sling • Turntables


Price Information

£45 plus VAT per delegate

Start

9:00am
27th Jul

End

12:30pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


30th Jul

Social Care Worker 2 Day (Induction Training)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person
Two full days training

Start

9:30am
30th Jul

End

4:30pm
31st Jul

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


31st Jul

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication ​


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
31st Jul

End

4:00pm
31st Jul

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


31st Jul

HABC First Aid at Work

This is a 3 day Highfield Awarding Body for Compliance accredited First Aid at Work course. This course will qualify individuals as First Aiders. Content will include:

* DRABC
* RECOVERY POSITION
* SEIZURES
* CPR
* AED
* CHOKING
* EXTERNAL BLEEDING
* SHOCK
* CUTS & GRAZES
* BURNS & SCALDS
* SPLINTERS
* FRACTURES, DISLOCATIONS, SPRAINS & STRAINS
* HEAD INJURIES
* SPINAL INJURIES
* CHEST INJURIES
* EYE INJURIES
* SUDDEN POISONING
* ANAPHYLAXIS
* MAJOR ILLNESSES
* ACCIDENT REPORTING

 


Price Information

This cost is a per delegate cost - we are able to also deliver the training in house for a group.

Start

9:00am
31st Jul

End

4:00pm
2nd Aug

Venue

4 Manor Farm Barns ,
Fox Rd, Framingham Pigot,
Norwich,
Norfolk,
NR14 7PZ

Cost

£150

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311


August 2018

Arrow

1st Aug

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
1st Aug

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


2nd Aug

Food Safety Awareness (1/2 day)

Course Aims: To qualify delegates in the safe handling of food as part of their employment.

Suitable For: Those who may be required, as part of their employment, to serve or handle food. Suitable for carers, child fosterers and child minders. Course Length 1/2 day (3 hours)

Certification: Delegates will be awarded a Norvic certificate of attendance. Delegates requiring accredited certification would need to do a Food Safety in Catering - Level 2 course.


Price Information

£45 plus VAT per delegate

Start

9:00am
2nd Aug

End

12:00pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


2nd Aug

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person
Full day

Start

9:30am
2nd Aug

End

4:30pm
2nd Aug

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


3rd Aug

Health & Safety, Fire Safety Awareness, Infection Control (1/2 day)

A half-day awareness course covering Health & Safety Legislation and Risk Assessment, Fire Safety and Infection Control.


Price Information

£45 plus VAT per delegate

Start

9:00am
3rd Aug

End

1:00pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


3rd Aug

Person-centred Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content
An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.

  • welcome and introductions
  • personhood and person-centred care
  • malignant social psychology
  • the jigsaw - what is missing
  • dvd and discussion
  • the environment
  • activity in mind
  • barriers to implementing person-centred care
  • audit tool for person-centred care

moving forward - your individual action plan

 


Price Information

£45 plus VAT per delegate

Start

1:30pm
3rd Aug

End

4:30pm

Venue

Norvic Training, Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
NR5 9AA

Booking Details

Provider Name
Norvic Training

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


8th Aug

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage


Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain


The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person.

Start

1:30pm
8th Aug

End

5:00pm
8th Aug

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norwich,
NR8 5AH

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


9th Aug

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
9th Aug

End

12:30pm
9th Aug

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


14th Aug

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication ​


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
14th Aug

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


15th Aug

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
15th Aug

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


23rd Aug

Providing Effective Supervision - Dereham

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes:

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
23rd Aug

End

1:00pm

Venue

Norfolk Room, Breckland District Council,,
Elizabeth House, Walpole Loke, ,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396


28th Aug

Social Care Worker 2 Day (Induction Training)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person
Two full days training

Start

9:30am
28th Aug

End

4:30pm
29th Aug

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


31st Aug

Moving and Handling Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:

• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person
Full day

Start

9:30am
31st Aug

End

4:30pm
31st Aug

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


September 2018

Arrow

6th Sep

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.


Price Information

Per Person

Start

9:30am
6th Sep

End

12:30pm
6th Sep

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


10th Sep

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage


Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

9:30am
10th Sep

End

1:00pm
10th Sep

Venue

Yours Business Networks,
18 Tuesday Market Place,
Kings Lynn,
Norfolk,
PE30 1JW

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


10th Sep

Signalong Phase 1 Course - 5 sessions

The Signalong Phase 1 Foundation course is a 15-hour accredited course and suitable for those supporting Signalong users. Learners will learn how to apply signing in their own environment with an emphasis on the practical application of signing. This covers all vocabulary in the Signalong Phase 1 manual (at least 360 signs).

Mondays - 10th, 17th, 24th September, 1st and 8th October 2018. Each session will be from 10.00am to 3.30pm.

Leaners need to attend all five sessions.


Price Information

£85.00 per learner plus £19 for a Signalong Phase 1 manual.

Start

10:00am
10th Sep

End

3:30pm
8th Oct

Venue

221 St Leonards Road,
Norwich,
Norfolk,
NR1 4JN

Cost

£85

Booking Details

Provider Name
The Hamlet

Contact Name
Tanya Hubbard

Email
Click To Email Course

Telephone
01603 765405


11th Sep

HABC Emergency First Aid at Work

We are offering a Highfield Awarding body for Compliance accredited Emergency First Aid at Work training course which is ideal for anybody wishing to learn more about first aid.

The course content will include:
* Incident Management
* Dealing with Shock
* Dealing with an unconscious casualty
* CPR
* Minor injuries
* AED

Start

9:00am
11th Sep

End

4:00pm
11th Sep

Venue

4 Manor Farm Barns,
fox road,
framingham pigot,
Norwich,
NR14 7PZ

Cost

£65

Booking Details

Provider Name
serenity training

Contact Name
kelsea vinall

Email
Click To Email Course

Telephone
01508447311


11th Sep

HABC Emergency First Aid at Work

This course is a Highfield Awarding body for compliance accredited training course and content includes:

  • DRABC
  • RECOVERY POSITION
  • SEIZURE
  • CPR
  • AED
  • CHOKING
  • EXTERNAL BLEEDING
  • SHOCK
  • CUTS & GRAZES
  • BURNS & SCALDS
  • SPLINTERS
  • ACCIDENT REPORTING

 

Start

9:00am
11th Sep

End

4:00pm
11th Sep

Venue

4 Manor Farm Barns ,
Fox Rd, Framingham Pigot,
Norwich,
Norfolk,
NR14 7PZ

Cost

£65

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311


11th Sep

Train the Trainer Safeguarding Adults Awareness - Norwich

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, power point presentations and link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety minute update session.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to their own staff group in an engaging way for either a half day or full day session.
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of their staff and or volunteers
  • Identify how to adapt the case studies and design their own training materials to best meet the needs of their organisation

 


Price Information

Total cost £199 (+VAT); £99 for the trainers pack and £100 for the training for trainers day.

Start

9:15am
11th Sep

End

4:30pm

Venue

Cotman Housing Association, Bowthorpe Hall Road,,
Norwich,
NR5 9AD

Booking Details

Provider Name
NSAB

Contact Name
-

Email
Click To Email Course

Telephone
-


12th Sep

End of life care for people with dementia

This one-day workshop is aimed at health and social care staff and therapists who are likely to come into contact with people with dementia who are may be approaching the last year of life.

It aims to raise awareness of different types of dementia, communication issues and the needs of carers in the context of end of life care, helping you to build up a 'toolkit' of strategies.


Price Information

There is a charge of £30 per delegate payable on receipt of invoice from NCH&C. Please note; you will charged for non-attendance unless notice is received at least three weeks before the workshop date.

Start

9:30am
12th Sep

End

4:00pm
12th Sep

Venue

Seminar Room Dereham Hospital,
Northgate,
Dereham,
Norfolk,
NR19 2EX

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
Lesley-Ann Knox

Email
Click To Email Course

Telephone
07917228389


12th Sep

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Book early as spaces are limited.

Can be booked individually or alongside Day 2 which is held the following day: Day 2: Dementia - Distressed Behaviour / Communication ​


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
12th Sep

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


12th Sep

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Can be booked individually or alongside Day 1 ‘Dementia the wider picture’ which is held the previous day.


Price Information

Price: £57 per day or attend both days for a reduced price of £100.

Start

9:00am
12th Sep

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Cost

£57

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


13th Sep

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
13th Sep

End

12:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


13th Sep

Mental Health First Aid

This two day course is the mental health equivalent of physical first aid training and provides delegates with the skills and confidence to recognize the signs and symptoms of common mental health issues and effectively guide a person towards the right support.

The course will introduce delegates to...

  • Mental Health First Aid and Mental Health
  • Depression and suicidal crisis
  • Anxiety, personality disorders, eating disorders and self harm
  • Psychosis, schizophrenia and bipolar disorder


On completion of the course delegates will be able to:

1. Spot the early signs of a mental health issue
2. Feel confident helping someone experiencing a mental health issue
3. Provide help on a first aid basis
4. Help prevent someone from hurting themselves or others
5. Help stop a mental health issue from getting worse
6. Help someone recover faster
7. Guide someone towards the right support
8. Reduce the stigma of mental health issues

MHFA won’t teach you to be a therapist – but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.
 


Price Information

includes hand book & materials, lunch and refreshments

Start

9:00am
13th Sep

End

4:00pm
14th Sep

Venue

8 Thorpe Road,
Norwich,
Norfolk,
NR1 1RY

Cost

£474

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


13th Sep

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.

Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
13th Sep

End

3:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


17th Sep

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL. THE CONTENT OF THE SESSIONS FROM 1ST APRIL 2018 - 31ST MARCH 2019 WILL BE COMPLETELY DIFFERENT TO WHAT WAS COVERED BETWEEN 1ST APRIL 2017 AND 31ST MARCH 2018.

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • understand the themes emerging from SARs and what it means for developing individual practice
  • have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
  • understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
  • have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
  • know how to use supervision effectively to share and analyse risk
  • understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
  • know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 


Price Information

Free to Norfolk County Council employees. £50.00 per person for employees of other organisations within the county of Norfolk and if you book 3 places at the same time then 1 of those places is free.

Start

9:30am
17th Sep

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£50

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


17th Sep

Train the Trainer - Moving and Assisting

Due to very positive, enthusiastic feedback and further demand we continue to offer this is a high quality and robust course - offering care providers cost-effective training and the opportunity to develop senior care staff to support your staff teams working across the health and social care sector.

3-day programme or 1-day update - Norwich venue

To include use of hoists (tracking & mobile), profiling bed, Vendlet bed, standaids, wheelchairs and more; A fantastic opportunity to have access to and learn how to use a wide range of equipment and aids for safe moving & assisting.

This really is a Train the Trainer course with a difference!

Attendance of either course will include access to and use of a wide range of practical moving & handling equipment, aids and Assistive Technology.


Price Information

£595 +vat per person

Start

9:00am
17th Sep

End

5:00pm
19th Sep

Venue

1 Burton Road Business Park,
Norwich,
Norfolk,
NR6 6AX

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603 611107


18th Sep

MHE Accredited Adult Mental Health First Aid

This course is a Mental Health England accredited Adult Mental Health First Aid training course which is suitable for anybody wanting to learn more about mental health and how to support somebody who is suffering from a mental health issue. The course is led by an instructor who has a wealth of experience in Mental Health and working within the health & social care sector, who has been trained by Mental Health England to deliver this course.

At the end of the session delegates will feel confident in their knowledge of mental health and supporting others with mental health issues and will qualify as Adult Mental Health First Aiders.

Course content includes:

Session 1:
Why mental health first aid? 
The mental health first aid action plan 
What is mental health?
Impact of mental health issues, stigma & Discrimination
What is depression?
Symptoms of depression
Risk factors for depression
Depression in the Workplace

Session 2:
Suicide figures
Alcohol, drugs & mental health
First aid for suicidal crisis
Non-judgemental listening skills
First aid for depression
Treatment & resources for depression
Self-care

Session 3:
What is an anxiety disorder?
First aid for anxiety disorders
Crisis first aid after a traumatic event
Alcohol, Drugs & Anxiety disorders
Treatment/Resources for anxiety disorders
Cognitive distortions & CBT
Personality disorders 
Eating disorders 
Self-harm

Session 4:
What is psychosis? 
Risk factors for psychosis
Alcohol, drugs & psychosis
Schizophrenia 
Bipolar disorder
Warning signs of developing psychosis
Crisis first aid for acute psychosis
Treatment & resources for psychosis
Recovery & building resources 
Action planning for using MHFA
 


Price Information

This cost is per person. We also offer this course as an in-house training course.

Start

9:00am
18th Sep

End

4:30pm
19th Sep

Venue

4 Manor Farm Barns ,
Fox Road, Framingham Pigot,
Norwich ,
Norfolk,
NR14 7PZ

Cost

£170

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311


18th Sep

Safeguarding Knowhow for Provider Managers

***LIMITED AVAILABILITY***

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

  • By the end of this session participants should:
  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.

 


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
18th Sep

End

4:30pm
19th Sep

Venue

Bowthorpe Training & Development Centre, Barnard Road,
Bowthorpe,
Norwich,
NR5 9JB

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


20th Sep

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
20th Sep

End

12:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


20th Sep

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
20th Sep

End

4:30pm
20th Sep

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


20th Sep

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.

Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
20th Sep

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


21st Sep

Level 2 Award in Food Safety

Course Title; Level 2 Award in Food Safety in Catering or Manufacturing
Aim; This qualification provides basic food safety and hygiene, why these are necessary and how to put these basic precautions in to place. This is the benchmark, entry level qualification for all food handlers.
Objectives;

  • Understand the main Food safety hazards (what can harm the consumer?)
  • How to safely store and handle food, to prevent contamination
  • Understand the different chill temperature controls
  • Understand the basic concepts of cooking, hot holding and reheating
  • Define cleaning and disinfection, why it is such an important issue and how it is achieved.
  • How to identify, prevent and control pests
  • Understand the basic principles of the design and construction of food premises and equipment
  • State key legal requirements

For more information on this course please call Mitchell on 01603 473732 or email Mitchell@redcatpartnership.co.uk


Price Information

The course fee is £88+VAT which includes one day training including lunch, a course book and an exam.

Start

9:00am
21st Sep

End

4:00pm
21st Sep

Venue

8 Thorpe Road,
Norwich,
Norfolk,
NR1 1RY

Cost

£105.6

Booking Details

Provider Name
The RedCat Partnership Ltd

Contact Name
Mitchell Vale

Email
Click To Email Course

Telephone
01603 473732


21st Sep

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage


Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

1:30pm
21st Sep

End

5:00pm
21st Sep

Venue

The Costessy Centre,
Longwater Lane,
Costessey,
Norwich,
NR8 5AH

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


26th Sep

MHE Accredited - Youth Mental Health First Aid

This course is ideal for anybody who works with, lives with or supports young people aged 8 -18. The course is accredited by Mental Health England and will teach individuals about a range of different mental health issues in young people and how best to support a young person who has a mental health issue. The course is taught by a Dr who is an educational psychologist and will qualify delegates as Youth Mental Health First Aiders.

Session 1:Youth Mental Health

  • About Youth Mental Health First Aid
  • Context: England’s child health care policy
  • About mental health – facts and figures
  • Risk factors for mental ill health
  • Protective factors for mental health
  • Preventing mental health issues and promoting wellbeing
  • The Youth MHFA action plan: ALGEE

Session 2:Depression & Anxiety

  • About depression, facts & figures
  • Signs and symptoms
  • Risk factors
  • About anxiety disorders – facts and figures
  • Signs and symptoms
  • Risk factors
  • The MHFA action plan for depression and anxiety: ALGEE

Session 3: Suicide and psychosis

  • About suicide
  • Risk factors & warning signs for suicide
  • First aid for suicidal crisis
  • About psychosis
  • Risk factors and warning signs of psychosis
  • Types of psychotic disorders
  • Crisis first aid for acute psychosis
  • The MHFA action plan for psychosis: ALGEE

Session 4: Self-harm and eating disorders

  • About self-harm – facts and figures
  • Risk factors
  • Signs and symptoms
  • The MHFA action plan for self-harm: ALGEE
  • About eating disorders – facts and figures
  • Different types of eating disorders
  • The MHFA action plan for eating disorders: ALGEE
  • Recovery

 


Price Information

This price is a per person price. We can provide in-house training for groups upon request.

Start

9:00am
26th Sep

End

4:30pm
27th Sep

Venue

4 Manor Farm Barns ,
Fox Road, Framingham Pigot,
norwich,
Norfolk,
NR14 7PZ

Cost

£170

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311


October 2018

Arrow

2nd Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
2nd Oct

End

12:30pm
2nd Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


2nd Oct

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
2nd Oct

End

4:30pm
2nd Oct

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


10th Oct

End of life care for people with dementia

This one-day workshop is aimed at health and social care staff and therapists who are likely to come into contact with people with dementia who are may be approaching the last year of life.

It aims to raise awareness of different types of dementia, communication issues and the needs of carers in the context of end of life care, helping you to build up a 'toolkit' of strategies.


Price Information

There is a charge of £30 per delegate payable on receipt of invoice from NCH&C. Please note; you will charged for non-attendance unless notice is received at least three weeks before the workshop date.

Start

9:30am
10th Oct

End

4:00pm
10th Oct

Venue

Rowan Centre, Colman Hospital,
Unthank Road,
Norwich,
Norfolk,
NR2 2PJ

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
Lesley-Ann Knox

Email
Click To Email Course

Telephone
07917228389


11th Oct

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage


Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person.

Start

9:30am
11th Oct

End

1:00pm
11th Oct

Venue

Yours Business Network,
18 Tuesday Market Place,
Kings Lynn,
Norfolk,
PE30 1JW

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


16th Oct

Adult Mental Health First Aid (2 days)

Course Overview

The two-day course will:

Give a deeper understanding of the issues that impact on and relate to people’s mental health
Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards appropriate support

Independent research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental ill health and feel confident guiding people towards appropriate support
  • Boosts knowledge and confidence in dealing with mental health issues
  • Encourages people to start a conversation with a person who may be experiencing a mental health issue
  • Promotes early intervention which enables recovery

MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Mental Health First Aider.

Who is this course for?

This course is for anyone who would like a better understanding of mental health conditions.

Detailed Course Breakdown:

Our instructors deliver training in four manageable chunks, each with a focus on how to apply Mental Health First Aid skills:

Session 1
Mental Health First Aid, mental health, and depression.
Session 2
Depression (cont.) and suicidal crisis.
Session 3
Anxiety, personality disorders, eating disorders and self-harm.
Session 4
Psychosis, schizophrenia and bipolar disorder.

Everyone who attends the course will receive a copy of the MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will also receive a certificate to confirm that you are a trained Mental Health First Aider.

Start

9:30am
16th Oct

End

4:30pm
17th Oct

Venue

Norwich and Central Norfolk Mind, 50 Sale Road,
Norwich,
NR7 9TP

Cost

£200

Booking Details

Provider Name
Norwich and Central Norfolk Mind

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


18th Oct

Diabetes Awareness Training

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector, and all our workshops are delivered by an experienced Diabetes Specialist Nurse. Our workshops are for up to 12 attendees in order to maintain an interactive learning environment.
The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 4 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare

 


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments are provided and free parking is available.

Start

9:30am
18th Oct

End

1:30pm
18th Oct

Venue

Serenity Training, 4 Manor Farm Barns,
Fox Road,
Framingham Pigot,
Norfolk,
NR14 7PZ

Cost

£50

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178


November 2018

Arrow

1st Nov

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage


Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain


The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person.

Start

1:30pm
1st Nov

End

5:00pm
1st Nov

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norwich,
NR8 5AH

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


2nd Nov

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
  • For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk.

£25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers.

If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
2nd Nov

End

4:30pm
2nd Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


2nd Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.


For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
2nd Nov

End

12:30pm
2nd Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


5th Nov

MHE Accredited - Adult Mental Health First Aid

This course is a Mental Health England accredited Adult Mental Health First Aid training course which is suitable for anybody wanting to learn more about mental health and how to support somebody who is suffering from a mental health issue. The course is led by an instructor who has a wealth of experience in Mental Health and working within the health & social care sector, who has been trained by Mental Health England to deliver this course.

At the end of the session delegates will feel confident in their knowledge of mental health and supporting others with mental health issues and will qualify as Adult Mental Health First Aiders.

Course content includes:

Session 1:
Why mental health first aid? 
The mental health first aid action plan 
What is mental health?
Impact of mental health issues, stigma & Discrimination
What is depression?
Symptoms of depression
Risk factors for depression
Depression in the Workplace

Session 2:
Suicide figures
Alcohol, drugs & mental health
First aid for suicidal crisis
Non-judgemental listening skills
First aid for depression
Treatment & resources for depression
Self-care

Session 3:
What is an anxiety disorder?
First aid for anxiety disorders
Crisis first aid after a traumatic event
Alcohol, Drugs & Anxiety disorders
Treatment/Resources for anxiety disorders
Cognitive distortions & CBT
Personality disorders 
Eating disorders 
Self-harm

Session 4:
What is psychosis? 
Risk factors for psychosis
Alcohol, drugs & psychosis
Schizophrenia 
Bipolar disorder
Warning signs of developing psychosis
Crisis first aid for acute psychosis
Treatment & resources for psychosis
Recovery & building resources 
Action planning for using MHFA


Price Information

This is a cost per person. We are able to offer this course in-house for groups.

Start

9:00am
5th Nov

End

4:30pm
6th Nov

Venue

4 Manor Farm Barns ,
Fox Rd, Framingham Pigot,
Norwich ,
Norfolk,
NR14 7PZ

Cost

£170

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508 447311


8th Nov

End of life care for people with dementia

This one-day workshop is aimed at health and social care staff and therapists who are likely to come into contact with people with dementia who are may be approaching the last year of life.

It aims to raise awareness of different types of dementia, communication issues and the needs of carers in the context of end of life care, helping you to build up a 'toolkit' of strategies.


Price Information

There is a charge of £30 per delegate payable on receipt of invoice from NCH&C. Please note; you will charged for non-attendance unless notice is received at least three weeks before the workshop date.

Start

9:30am
8th Nov

End

4:00pm
8th Nov

Venue

Bayfield Centre, Kelling Hospital,
Old Cromer Road,
High Kelling, Holt,
Norfolk,
NR25 6QA

Cost

£30

Booking Details

Provider Name
Norfolk Community Health and Care NHS Trust

Contact Name
Lesley-Ann Knox

Email
Click To Email Course

Telephone
07917228389


14th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
14th Nov

End

12:30pm
14th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


14th Nov

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
14th Nov

End

4:30pm
14th Nov

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


27th Nov

Adult Mental Health First Aid (2 days)

Course Overview

The two-day course will:

  • Give a deeper understanding of the issues that impact on and relate to people’s mental health
  • Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards appropriate support

Independent research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental ill health and feel confident guiding people towards appropriate support
  • Boosts knowledge and confidence in dealing with mental health issues
  • Encourages people to start a conversation with a person who may be experiencing a mental health issue
  • Promotes early intervention which enables recovery

MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Mental Health First Aider.

Who is this course for?

This course is for anyone who would like a better understanding of mental health conditions.

Detailed Course Breakdown:

Our  instructors deliver training in four manageable chunks, each with a focus on how to apply Mental Health First Aid skills:

Session 1
Mental Health First Aid, mental health, and depression.
Session 2
Depression (cont.) and suicidal crisis.
Session 3
Anxiety, personality disorders, eating disorders and self-harm.
Session 4
Psychosis, schizophrenia and bipolar disorder.

Everyone who attends the course will receive a copy of the MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will also receive a certificate to confirm that you are a trained Mental Health First Aider.

Start

9:30am
27th Nov

End

4:30pm
28th Nov

Venue

Norwich and Central Norfolk Mind, 50 Sale Road,
Norwich,
NR7 9TP

Cost

£200

Booking Details

Provider Name
Norwich and Central Norfolk Mind

Contact Name
-

Email
Click To Email Course

Telephone
01603 432457


29th Nov

Providing Effective Supervision - Norwich

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes:

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
29th Nov

End

1:00pm

Venue

Independence Matters - Ipswich Road Community Hub,
120 Ipswich Road,
Norwich,
NR4 6QS

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396


30th Nov

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain


The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person.

Start

9:30am
30th Nov

End

1:00pm
30th Nov

Venue

Yours Business Networks,
18 Tuesday Market Place,
Kings Lynn,
Norfolk,
PE30 1JW

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


December 2018

Arrow

12th Dec

Developing Safeguarding Practice (used to be called 'Refresher')

A half day session to enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. Participants should have previously attended the Safeguarding Awareness course. Learning outcomes:

By the end of this session participants should:

  • Understand the updated knowledge about safeguarding legislation and guidance.
  • Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
  • Have developed skills and knowledge in safeguarding practice.
  • Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
  • For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk.

£25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers.

If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
12th Dec

End

12:30pm
12th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


12th Dec

Medicines Management in Care Homes

The training course is designed to equip staff with the knowledge and skills they need to ensure the safe handling and administration of medicines. Our medicines management expertise will ensure that you are fully up-to-date with current guidelines and best practice across all areas of medicines management.

Our training courses are comprehensive, and suitable for staff from all care homes including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

Course topics include:

  • Regulations and the law
  • Medication journey
  • Record keeping
  • Safe administration and storage

Learning materials have been developed with reference to:

  • NICE guidelines
  • CQC Standards for care homes
  • Care Certificate
  • Guidelines set by the Royal Pharmaceutical Society of Great Britain

The course is designed to be interactive. There will be a mix of presentation, group tasks and discussions. All attendees will be given a workbook to take away with them, and a Certificate of Attendance.


Price Information

Each course costs £56 per person

Start

1:30pm
12th Dec

End

5:00pm
12th Dec

Venue

The Costessey Centre,
Longwater Lane,
Costessey,
Norwich,
NR8 5AH

Cost

£56

Booking Details

Provider Name
AGEM CSU - Medicines Optimisation Team

Contact Name
Sandra Parnell-Cook

Email
Click To Email Course

Telephone
01553 666986


12th Dec

Safeguarding Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.


For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

1:30pm
12th Dec

End

4:30pm
12th Dec

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£25

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


February 2019

Arrow

28th Feb

Providing Effective Supervision - Dereham

This well received ½ day course gives an understanding and knowledge of the important elements of supervision.   It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes:

  • Understand the importance, purpose and principles of supervision.
  • Understand the process, content and preparation for a structured supervision session.
  • Create a comfortable forum for issues and concerns and for performance management.
  • Develop skills in constructive feedback and coaching.
  • Explore reflective conversation.
  • Understand diversity and culture within supervision.

Know about:

  • The supervision agreement
  • Responsibilities for action
  • Dealing with performance issues
  • Identifying learning/development needs
  • The link between supervision and appraisal

Who is it for?

Managers/professionals who supervise staff and need to undertake 1-1 meetings with their supervisees. 


Price Information

£25 plus VAT per delegate

Start

9:30am
28th Feb

End

1:00pm

Venue

Norfolk Room, Breckland District Council,,
Elizabeth House, Walpole Loke, ,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council/Change Consultancy

Contact Name
Chris Brennan

Email
Click To Email Course

Telephone
01603 222396


March 2019

Arrow

12th Mar

Safeguarding Knowhow for Provider Managers

A two-day session to enable managers in the private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Learning outcomes:

By the end of this session participants should:

  • Understand their role in safeguarding adults. 
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures. 
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.
  • Know how to share and gather information in order to contribute to a safeguarding enquiry. 
  • Know how to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe.
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process.
  • Know how to contribute to and comply with a safeguarding plan.
  • Understand the rules that govern information sharing, consent and confidentiality. 
  • Know how to deal with allegations against staff and when to refer to the SADDs team. 
  • Understand the safer recruitment agenda, when DBS checks are required and how to ask questions about motivation to work with vulnerable adults.
  • Know how to deal with complaints from family members.

 


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
12th Mar

End

4:30pm
13th Mar

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


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