Norfolk & Suffolk Care Support Ltd

Useful Guides

A selection of useful guides to help you provide excellent care

On this page we will share useful guides to learning and develoment and support to provide high quality care.


Ongoing learning and development in adult social care - Skills for Care

Stroke Care - Tips and Training Guide

Food First guide for care workers and carers

Effective workplace assessment in adult social care (free summary edition) - Skills for Care

Effective Supervision in Adult Social Care (free summary edition) - Skills for Care

Improving oral health for adults in care homes - A quick guide for care home managers produced by SCIE and NICE

Oral Health - A guide for Care Homes - produced by Norfolk and Suffolk County Councils

The Norwich HandyVan service

Dementia Adaptations Grants 

A table outlining potential adaptations that are available.

NHS Adult Safeguarding Best Practice Guidance for Providers of Healthcare in East Anglia and Essex (August 2017)

Epilepsy - a quick guide for care professionals

Staying steady - Keep active and reduce your risk of falling

Strengths-based approach: Practice Framework and Practice Handbook for Social Workers

NICE and SCIE quick guides

NICE and SCIE produce a number of useful quick guides:

  • Advance Care Planning - A quick guide for registered managers of care homes and home care services
  • Person-centred future planning - A quick guide for practitioners supporting people growing older with learning disabilities
  • Helping to prevent pressure ulcers - A quick guide for registered managers of care homes
  • Promoting independence through intermediate care - A quick guide for staff delivering intermediate care services
  • Helping to prevent infection: A quick guide for managers and staff in care homes
  • Discussing and planning medicines support: A quick guide for home care managers providing medicines support
  • Effective record keeping and ordering of medicines - A quick guide for home care managers providing medicines support.
  • Moving between hospital and home, including care homes: A quick guide for registered managers of care homes and home care
  • Recognising and preventing delirium: A quick guide for care home managers
  • Improving oral health for adults in care homes: A quick guide for care home managers

They can all be downloaded HERE.

Accessible Information Standard

All organisations that provide NHS care and / or publicly-funded adult social care are legally required to follow the Accessible Information Standard. The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.

Norfolk Safeguarding Adults Board Professional Curiosity Guidance

In September 2018 NSAB published guidance on professional curiosity which is an emerging theme in Safeguarding Adults Reviews (SARs), completed in Norfolk and throughout the UK.  This guidance explores this important topic in relation to safeguarding adults practice. It includes discussion of the potential barriers to professional curiosity, learning from SARs, developing skills in professional curiosity and how managers can support the practice among their staff.

Adult Safeguarding: Roles and Competencies for Health Care Staff

This intercollegiate document has been designed to guide professionals and the teams they work with to identify the competencies they need in order to support individuals to receive personalised and culturally sensitive safeguarding. It sets out minimum training requirements along with education and training principles.

Download it HERE.


Noroflk Care Awards Skills for Care Accolades DFN Matrix