CQC inspection guidance for homecare providers who are UKHCA members
UKHCA have published Inspection Guidance, prepared for member organisations in England.
The aim of the guidance is to demystify some of the processes and assist members with preparing for day the inspector arrives, rather than it feeling like a daunting prospect. The emphasis throughout the guidance is on preparation, not just for the day itself, but also on being able to deliver a service where quality, excellent care and better outcomes for people are routinely achieved.
Business owners, registered managers and other staff will find it useful and help them move from a reactive to a proactive service, always ready to demonstrate excellence in homecare provision no matter when an inspection occurs.
UKHCA members can download the Inspection Guidance HERE.