Norfolk & Suffolk Care Support Ltd
< May 2019

Norfolk County Council eBrokerage update

Norfolk County Council are launching a number of online tools designed to transform how they work with care and nursing homes.

One of these tools, eBrokerage, will be launched this summer.

The provider engagement team have begun the process of contacting all accredited nursing and residential providers to:

  • Ensure that the current Organisation and Service Home information including contact details that we hold is up to date and accurate
  • Capture additional details to maximise the information you wish to show on the Norfolk Community Directory

NCC say that it will be an exciting development for both themselves and providers, enabling a streamlined, efficient and effective way to communicate and secure the best offer for residents. 

As a reminder, eBrokerage is an online system that will enable a two-way exchange of information between Norfolk County Council and care providers to help obtain the most suitable package of care for residents.  It helps NCC find a match for a resident’s specific needs and securely advertise the details of a client’s care/support requirements to appropriate providers.

If you have any questions or wish to know more, please email .(JavaScript must be enabled to view this email address).


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