< January 2018

Norfolk County Council prices for home care 2018/19

Norfolk County Council's Adult Social Care Committee approved proposed prices for a range of care services including home care at its meeting on 15 January 2018. The prices will come into effect in April 2018 and will apply for the 2018/19 financial year.

Norfolk County Council want to encourage the creation of effective and efficient home care rounds through much greater collaboration between providers led by providers who have qualified for their new home care frameworks. They also want to encourage more flexible and responsive services that focus on maximising independence, seeing commissioned hours reducing wherever possible as independence increases. In order to incentivise these changes NCC have set framework home care prices at a level above our spot price and will introduce three cost bands to reflect the higher cost of services in less densely populated areas.

The Council worked with the Norfolk Independent Home Care Group (NIHCG) during last year and a cost model was developed as part of that work. The Council undertook further development work to produce a cost model for the framework prices and the United Kingdom Home Care Association have just published their average price of homecare model.

In the spirit of transparency the three models are reproduced in full in the document linked to below. The NIHCG model has been uplifted by 3% to better reflect 2018/19 values and provide a more like for like comparison. NCC currently estimate that the average hourly rate for framework providers based on the Council’s model will be about £18.12 an hour which is one of the highest levels in the East of England and higher than the UKHCA average price for home care for 2018/19. Commissioners will carefully monitor the effectiveness of the framework approach throughout 2018/19 and reserve the right to reopen the framework if necessary in consultation with current framework providers.

The spot price will rise to £17.28 an hour which is amongst the highest in the East of England. If any spot providers believe that they will not be able to sustain their businesses at this rate please do not hesitate to contact Steve Holland be email .(JavaScript must be enabled to view this email address)

Click HERE to see the full details.


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