N&SCS achieves the Matrix Standard for information, advice and guidance services
N&SCS is proud to announce that we have once again been re-accredited with the Matrix Standard. Matrix is the quality standard for information, advice and guidance services and it is very important to us.
Matrix re-accreditation takes place every three years and we had to show how we provide high quality information and advice, that we take on board feedback from our clients, and that we continually improve what we deliver. We received very good feedback from our assessor again this year. But of course., we will not rest on our laurels and we will strive to get even better.
We would like to thank all the care providers, partner organisations and individuals that helped with the process over the last two days by speaking to the assessor.