Winter Planning – Managing Client Expectations
Norfolk County Council have received feedback around how they can support home support providers during inclement weather. As a result, NCC have written the attached letter which is designed to be a joint communication to service users from NCC and your organisation to manage expectations throughout winter.
To use this communication, you must do the following:
- Add your company logo in the top right
- Complete the text highlighted in red with the appropriate details
No other amendments are to be made to this letter which can by downloaded via this link: