Norfolk & Suffolk Care Support Ltd

Leadership & Management

Qualifications are central to being able to offer high quality leadership and management

There is a wide range of qualifications available to suit all leaders and managers in the adult care sector.

Page contents

Apprenticehips

Diplomas and Certificates

Manager Induction Standards (MIS)

Lead to Succeed

Skills for Care CPD modules for mangers

Higher level qualifications

Leadership programmes from Skills for Care

Generic leadership and management qualifications

Other Leadership and Management Courses offered locally

YouTube Videos

 


Apprenticeships

Higher Apprenticeship in Health and Social Care – Care Leadership and Management – Level 5

The higher apprenticeship is for those in a manager or business development role in adult social care, or for those who need a high level of knowledge or specific specialism. It has two pathways - a general and a specialist pathway.

This will be replaced by the new Apprenticeship: Leader in adult care (level 5).

Where can I do this?

Local colleges and a number of training providers offer this apprenticeship – contact N&SCS for details.

Is there any funding?

This apprenticeship is eligible for Workforce Development Funding.

 

Apprenticeship: Lead Practitioner in Adult Care (level 4) – currently in development

Lead Practitioner in Adult Care will guide and inspire team members to make positive differences to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. They will have achieved a level of self-development to be recognised as a lead practitioner within the care team, contributing to, promoting and sustaining a values-based culture at an operational level. They will have specialist skills and knowledge in their area of responsibilities which will allow them to lead in areas such as care needs assessment, occupational therapy, physiotherapy, rehabilitation and enablement, telecare and assistive technology. They will be a coach and mentor of others and will have a role in assessing performance and quality of care delivery. Lead Practitioners in Adult Care may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.


Diplomas and Certificates

Level 5 Diploma in Leadership and Management in Adult Care 

The Level 5 Diploma in Leadership and Management in Adult Social Care was introduced in 2018 as a replacement to the Level 5 Diploma in Health and Social Care Leadership and Management. It is a pivotal part of Registered Managers’ development.

The Level 5 Diploma forms part of the Leader in Adult Care Apprenticeship Standard.

Where can I do this?

Local colleges and a number of training providers offer this qualification – contact N&SCS for details.

Is there any funding?

This qualification is eligible for Workforce Development Funding.

 

Level 4 Diploma in Adult Care

This qualification supports learners to develop specialist knowledge and skills in their area of responsibility and enable learners to promote a values-based culture within their setting. This qualification can act as a progression route from the Level 3 Diploma in Adult Care qualification to the Level 5 Diploma in Leadership and Management for Adult Care qualification. It was introduced in 2017 to enable senior workers to continue their development and gain specialist skills and knowledge in their area of responsibility as well as provide inspiration and mentoring to their colleagues.

The Level 4 Diploma forms part of the Lead Practitioner in Adult Care Apprenticeship Standard.

Where can I do this?

Contact N&SCS for details of training providers that offer this qualification.

Is there any funding?

This qualification is eligible for Workforce Development Funding.

 

Level 4 Certificate in Principles of Leadership and Management in Adult Care

The Level 4 Certificate in Principles of Leadership and Management in Adult Care was introduced in 2016 to bridge the gap between adult social care diplomas at level 3 and level 5 and better prepare those wishing to move into management. The L4 Certificate provides underpinning knowledge to support learners’ progress on to the Level 5 Diploma in Leadership and Management, and also aligns with the Management Induction Standards (MIS) and offering an accredited route to achieving the MIS.

Where can I do this?

Contact N&SCS for details of training providers that offer this qualification.

Is there any funding?

This qualification is eligible for Workforce Development Funding.

 


Manager Induction Standards (MIS)

Skills for Care’s Manager Induction Standards (MIS) set out what a manager needs to know and understand to perform well in their role. They can be used in all care settings and are a measure of good practice. The standards are:

  • Leadership and management
  • Governance and regulatory processes
  • Communication
  • Relationships and partnership working
  • Person-centred practice for positive outcomes
  • Professional development, supervision and performance management
  • Resources
  • Safeguarding, protection and risk
  • Manage self (New standard)
  • Decision making (New standard)
  • Entrepreneurial skills and innovation

Lead to Succeed

Lead to Succeed is a non-accredited learning programme, developed by Skills for Care, aimed at aspiring or new managers, and those who wish to refresh their knowledge of leading and managing. It is delivered by training providers under licence by Skills for Care and consists of 5 full-day workshops:

  • Successful behaviours for leaders and managers
  • Developing a positive culture
  • Effective Supervision
  • Leading and managing the process of change
  • Leading and managing the inspection process

Where can I do this?

A small number of training providers can offer this programme under licence from Skills for Care. The nearest providers are Whites Training Services and Training2Care, but a full list is available on the Skills for Care website.


Skills for Care CPD modules for managers

Skills for Care have developed three continuing professional development (CPD) modules aimed at registered managers and other managers currently working in adult social care services.

  • Understanding Performance Management
  • Understanding Self-management Skills
  • Understanding Workplace Culture 

The CPD modules are exclusively delivered by their endorsed providers. You can search for Skills for Care endorsed providers here..


Higher level qualifications

Local colleges and the Open University offer a number of higher level courses suitable for current and aspiring leaders and managers.

City College Norwich

BA (Hons) Integrated Health and Social Care Top Up

East Coast College / University of Suffolk

BA (Hons) Applied Care Practice (Adult) (Progression Route)

BA (Hons) Applied Care Practice (Adult Support Needs) (Progression Route)

Open University

Leadership and management in health and social care

This is an OU level 3 distance learning module. OU level 3 modules build on study skills and subject knowledge acquired from studies at OU levels 1 and 2. They are intended only for students who have recent experience of higher education in a related subject, preferably with the OU. It covers:

  • Approaching leadership and management
  • Managing relationships
  • Creating the caring environment
  • Leading for ethical and quality care

Leadership programmes from Skills for Care

Skills for Care has a number of leadership development programmes for social care leaders in varying roles, from managers to directors, who want to develop their leadership skills and learn alongside their peers. 


Generic leadership and management qualifications

As well as health and social care sector specific leadership and management qualifications there are generic management programmes that may also be of benefit, for example those from

The Institute for Leadership and Management (ILM).

The Chartered Management Institute (CMI)


Other Leadership and Management Courses offered locally

Some of the N&SCS endorsed learning providers offer courses suitable for leaders and managers.

To find these visit the 'Find a learning provider' page and search 'leadership and management' via the category dropdown menu.


YouTube videos

A series of YouTube videos from Norfolk Community Health & Care.

 

 

Building and Maintaining Trust: https://youtu.be/r28HMtZCMoA [17 mins 52 secs]
Learning and Looking Forward: https://youtu.be/0Ny4nUwXRqA [13 mins 23 secs]
Coaching: https://youtu.be/t8KXcDef0TM [15 mins 18 secs]
Leader Cascade Support: https://youtu.be/7mPu5a5NMYY [14 mins 11 secs]
Self-Leadership: https://youtu.be/0oA2qRrmkCA [13 mins 40 secs]
The ‘F Word’ – Feedback: https://youtu.be/_5L73fi1Rqo [22 mins 10 secs]

 

Noroflk Care Awards Skills for Care Accolades DFN Matrix