Norfolk & Suffolk Care Support Ltd

Course Listings

We publicise a range of courses of interest to the local care sector. Please browse or use the search facility below.

If you are running a course you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

November 2019

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21st Nov

Adult Mental Health First Aid (MHE Accredited)

This course is ideal for anybody wanting to learn more about mental health, managing their own stress and also supporting others who are struggling with their mental health. This is a full 2 day course which is accredited by Mental Health England.

Content includes:

  • Why mental health first aid
  • The Mental Health First Aid Action Plan
  • What is mental health
  • The impact of mental health issues
  • Stigma & Discrimination
  • What is depression
  • Symptoms of depression
  • Risk Factors
  • Depression in the workplace
  • Suicide figures
  • Alcohol, drugs & mental health
  • First Aid for Suicidal Crisis
  • Non-judgemental Listening Skills
  • First Aid for depression
  • Treatment & resources for depression
  • Self-care
  • What is an anxiety disorder?
  • First aid for anxiety disorders
  • Crisis first aid after a traumatic event
  • Alcohol, drugs & anxiety disorders
  • Treatment & resources for anxiety
  • Cognitive distortions & CBT
  • Personality disorders
  • Eating disorders
  • Self-harm
  • What is psychosis
  • Risk factors for psychosis
  • Alcohol, Drugs & Psychosis
  • Schizophrenia
  • Bipolar disorder
  • Warning signs for developing psychosis
  • Crisis first aid for acute psychosis
  • Treatment & resources for psychosis
  • Recovery & building resources
  • Action planning using MHFA

 


Price Information

£170 per person plus VAT

Start

9:30am
21st Nov

End

4:30pm
22nd Nov

Venue

The Therapy Centre, 5 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01603 574079


22nd Nov

First Aid

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
22nd Nov

End

12:30pm
22nd Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


22nd Nov

Mental Capacity Act Training

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise when they may need to make decisions and how to do this, on the behalf of a person who may not be able to do so themselves. For example, what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:
• Mental Capacity Act 2005
• The Deprivation of Liberties Safeguards 2009.
• Advanced Decisions.
• Independent Mental Capacity Advocacy service.
• Court of Protection

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

1:30pm
22nd Nov

End

4:30pm
22nd Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


25th Nov

Medication Training

Extra Hands are involved in the Norfolk Medication Working Party and our training reflects Norfolk County Council’s policy. This training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a 3 ¾ hour course.


Price Information

Per Person

Start

1:15pm
25th Nov

End

5:00pm
25th Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


25th Nov

Safeguarding Adults / Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
25th Nov

End

12:30pm
25th Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


26th Nov

Dementia Detectives: Finding the person within - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book 5 places and get a 6th place free.

Start

8:45am
26th Nov

End

4:00pm
26th Nov

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


26th Nov

Train the Trainer Safeguarding Awareness - Norwich

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, PowerPoint presentations and a link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety-minute update session.

Learning outcomes:

  • Describe what is meant by abuse and neglect and be able to recognise the indicators of abuse
  • Describe your organisation’s procedures for safeguarding adults and your role within them
  • Recognise your duty of care to adults at risk
  • Describe how to promote the adult at risk’s choice and control and understand the Making Safeguarding Personal agenda
  • Identify the principles of the Mental Capacity Act (2005) and understand that adults with capacity can make decisions which may seem unwise
  • Describe what is meant by consent and the rules of information sharing
  • Identify how to ensure immediate safety of an adult at risk of harm
  • Identify how to inform the appropriate person in your organisation of a safeguarding adults concern
  • Describe how and where to record concerns about abuse and neglect
  • Describe how to use the ‘Whistleblowing’ policies and procedures

These reflect level one of the Bournemouth competencies for safeguarding adults which had been adopted by the Norfolk Safeguarding Adults Board.

What will I be able to do as a result of attending the training for trainers?

  • Deliver quality, interactive safeguarding adults awareness training to your own staff group in an engaging way, for either a half day or full day session
  • Have participated in the group exercises and considered how to best deliver them to meet the needs of your staff and/or volunteers
  • Identify how to adapt the case studies and design your own training materials to best meet the needs of your organisation

 


Price Information

The total cost is £239 (including VAT).

Start

9:15am
26th Nov

End

4:30pm

Venue

Cotman Housing Association,
Bowthorpe Hall Road,
Norwich,
NR5 9AD

Cost

£239

Booking Details

Provider Name
NSAB/KP Social Care Training Ltd

Contact Name
-

Email
Click To Email Course

Telephone
-


27th Nov

Dementia Detectives: Finding the person within: Day 2: Dementia - Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book 5 places and get a 6th place free.

Start

8:45am
27th Nov

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996


27th Nov

Safeguarding Knowhow for Provider Managers

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Understand their role as a manager/ senior staff member responsible for safeguarding adults
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
  • Know how to share and gather information in order to contribute to a safeguarding enquiry
  • Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process
  • Know how to contribute to and comply with a safeguarding plan
  • Understand the rules that govern information sharing, consent and confidentiality
  • Know how to deal with allegations against staff and when to refer to the MASH
  • Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
  • Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 27th & Thursday 28th November 2019 - 9.30am start each day.


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
27th Nov

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Cost

£100

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914


28th Nov

Infection Control

Infection, Prevention and Control

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Infection Prevention and Control Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Infection Control training equips staff with the knowledge of how to identify risks associated with infection, define and recognise what infection is and when it may be present.

Attendees will learn how to prevent the spread of infection and safe practices.

Other topics included in this training:
• Legislation that governs infection
• Identifying risks
• Defining infection
• Recognising when infection is present
• Types of infection
• Understanding policies and procedures

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a two and a half hour course.
 


Price Information

Per Person

Start

2:00pm
28th Nov

End

4:30pm
28th Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


28th Nov

Train the Trainer Moving and Handling

A four-day workshop designed to train those from the care industry wanting to teach people moving and handling. The course covers the practical aspects of moving patients whilst keeping carer and those being assisted safe and also the skills needed to train others to do this. At the end of the course the student will have had the opportunity to know how to deliver an effective training course.

Dates: 28/11/ 2019, 29/11/2019, 04/12/2019 and 06/12/2019


Price Information

The four-day course is £650 + VAT per person
The two day requalification due every two years £350 + VAT per person

Start

9:00am
28th Nov

End

4:00am
6th Dec

Venue

Norvic Training (UK) Ltd.,
Bowthorpe Hall, Bowthorpe Hall Road,
Norwich,
Norfolk,
NT5 9AA

Booking Details

Provider Name
Norvic Training (UK) Ltd

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603 343534


29th Nov

Harm Free Care

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
29th Nov

End

12:30pm
29th Nov

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


December 2019

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2nd Dec

Social Care Worker 2 Day Induction

Extra Hands Social Care Worker Training equips staff with the knowledge and understanding of the role of the worker, communicating effectively, empowering Service User’s and their independence and employment related matters.

Attendees will gain an understanding of the needs of individuals and different Service User groups.

Topics covered include:
• Understanding the effects of the service setting on service provision
• Principles of Care
• Code of Conduct
• Care plans
• Confidentiality
• Continuity and reliability of the service
• Care & Respect – death and dying
• Risk Assessing
• Dementia Awareness
• Abuse & Neglect
• Health & Safety in a Care Setting

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

Two full days in office 9.30 am to 4.30 pm

Refreshments will be provided through the day, however lunch is not provided


Price Information

Per Person

Start

9:30am
2nd Dec

End

4:30pm
3rd Dec

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£150

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


5th Dec

Full Day Moving and Handling Training

Our Moving and Handling Training has been sourced by Residential Care Homes and other community professionals.

This training is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands Moving and Handling Training covers relevant legislation, along with risk assessments and the following:
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course within the training suite 9.30am to 4.30pm. Refreshments are provided throughout the day; however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to practical elements; ladies may prefer to wear trousers.


Price Information

Per Person

Start

9:30am
5th Dec

End

4:30pm
5th Dec

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


6th Dec

Moving and handling one day initial

Course covers:

  • Posture & Ergonomics
  • Legislation
  • Assisting from a chair
  • Standaid use
  • Hoist use
  • Bed work including wendylets / glide sheets etc.

 


Price Information

One day of our care three day package is £80 + VAT
Two days of our care three day package is £130 + VAT
Three days of our care three day package is £150 + VAT

Start

8:45am
6th Dec

End

4:00am
6th Dec

Venue

Norvic Training (UK) Ltd.,
Bowthorpe Hall, Bowthorpe Hall Road,
Norwich,
Norfolk,
NT5 9AA

Booking Details

Provider Name
Norvic Training (UK) Ltd

Contact Name
Andy Swain

Email
Click To Email Course

Telephone
01603343534


11th Dec

First Aid at Work Level 3 Award (RQF)

*Newly added*
This 3-day course is for all candidates who require a valid first aid at work certificate to support and comply with the requirements of the HSE in their role as an approved first aider; regulated by Ofqual and accredited through Highfield Qualifications, our Awarding Body.

-A comprehensive 3-day programme covering two units: ‘Emergency First Aid in the Workplace’ and ‘Recognition and Management of Illness and Injury in the Workplace’
- Including: The roles and responsibilities of the first aider, how to assess an incident and recognising signs and symptoms of injury and illness; first aid skills in CPR and use of an AED and assisting a casualty who is suffering from major injury (eg. chest injuries, spinal injury, fractures, dislocations, poisons etc) and illness (such as heart attack, stroke, diabetes, asthma, anaphylaxis)
-practical elements for CPR, Recovery position, use of Defibrillator, choking, fractures, wounds etc.
Please call us for full content details.
Certification valid for 3 years.


Price Information

POA

Start

9:30am
11th Dec

End

5:00pm
13th Dec

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107


13th Dec

Harm Free Care

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
13th Dec

End

12:30pm
13th Dec

Venue

Suite B Abbeyfarm Commercial Park,
Southwell Road,
Horsham St Faith,
Norfolk,
NR10 3JU

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


January 2020

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10th Jan

Social Media for Business and Recruitment - Masterclass

Course Outline:

An interactive workshop for providers who already have a presence on social media but could benefit from optimising this for business and recruitment purposes.

Suitable for: providers with a current presence on Facebook and Twitter with admin rights to their pages/profiles.

This course will cover:

  • An overview and introduction to Facebook & Twitter
  • How to set up and optimise business social media profiles
  • How to use each platform-business functions to drive business and recruitment
  • Social media best practices – basic dos and don’ts
  • Ideas for appropriate and engaging content
  • How to measure social media success
  • Reputation and risk management
  • An introduction to visual social media platforms of Instagram, Pinterest or YouTube

Delegate numbers are limited, as such please note we will only be able to offer 1 delegate place per organisation. 

Book via the web link.


Price Information

FREE

Start

1:00pm
10th Jan

End

4:00pm

Venue

The Conference Suite, Breckland Council, Elizabeth House,
Walpole Loke,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Helen Haycock

Email
Click To Email Course

Telephone
-


10th Jan

Social Media for Business and Recruitment - Masterclass

Course Outline:

An interactive workshop for providers who already have a presence on social media but could benefit from optimising this for business and recruitment purposes.

Suitable for: providers with a current presence on Facebook and Twitter with admin rights to their pages/profiles.

This course will cover:

  • An overview and introduction to Facebook & Twitter
  • How to set up and optimise business social media profiles
  • How to use each platform-business functions to drive business and recruitment
  • Social media best practices – basic dos and don’ts
  • Ideas for appropriate and engaging content
  • How to measure social media success
  • Reputation and risk management
  • An introduction to visual social media platforms of Instagram, Pinterest or YouTube

Delegate numbers are limited, as such please note we will only be able to offer 1 delegate place per organisation. 

Book via the web link.


Price Information

free

Start

9:00am
10th Jan

End

12:00pm

Venue

The Conference Suite, Breckland Council, Elizabeth House,
Walpole Loke,
Dereham,
NR19 1EE

Booking Details

Provider Name
Norfolk County Council

Contact Name
Helen Haycock

Email
Click To Email Course

Telephone
-


21st Jan

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL. THE CONTENT OF THE SESSIONS FROM 1ST APRIL 2019 - 31ST MARCH 2020 WILL BE COMPLETELY DIFFERENT TO WHAT WAS COVERED BETWEEN 1ST APRIL 2018 AND 31ST MARCH 2019.

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • understand the themes emerging from SARs and what it means for developing individual practice
  • have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
  • understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
  • have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
  • know how to use supervision effectively to share and analyse risk
  • understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
  • know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 


Price Information

Free to Norfolk County Council employees. £50.00 per person for employees of other organisations within the county of Norfolk and if you book 3 places at the same time then 1 of those places is free.

Start

9:30am
21st Jan

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914


February 2020

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6th Feb

Adult Mental Health First Aid (MHE Accredited)

This course is ideal for anybody wanting to learn more about mental health, managing their own stress and also supporting others who are struggling with their mental health. This is a full 2 day course which is accredited by Mental Health England.

Content includes:

  • Why mental health first aid
  • The Mental Health First Aid Action Plan
  • What is mental health
  • The impact of mental health issues
  • Stigma & Discrimination
  • What is depression
  • Symptoms of depression
  • Risk Factors
  • Depression in the workplace
  • Suicide figures
  • Alcohol, drugs & mental health
  • First Aid for Suicidal Crisis
  • Non-judgemental Listening Skills
  • First Aid for depression
  • Treatment & resources for depression
  • Self-care
  • What is an anxiety disorder?
  • First aid for anxiety disorders
  • Crisis first aid after a traumatic event
  • Alcohol, drugs & anxiety disorders
  • Treatment & resources for anxiety
  • Cognitive distortions & CBT
  • Personality disorders
  • Eating disorders
  • Self-harm
  • What is psychosis
  • Risk factors for psychosis
  • Alcohol, Drugs & Psychosis
  • Schizophrenia
  • Bipolar disorder
  • Warning signs for developing psychosis
  • Crisis first aid for acute psychosis
  • Treatment & resources for psychosis
  • Recovery & building resources
  • Action planning using MHFA

 


Price Information

£170 pp + VAT

Start

9:00am
6th Feb

End

4:00pm
7th Feb

Venue

The Therapy Centre,
5 Hurricane Way,
Norwich,
Norfolk,
NR6 6EZ

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01603574079


12th Feb

Providing Effective Supervision

This well received ½ day course gives an understanding and knowledge of the important elements of supervision, within a social care setting.

It will show tools and methods to enable both the supervisor and supervisee to benefit from an effective and productive supervision (1-1) session.

Learning outcomes
•Understand the importance, purpose and principles of supervision.
•Understand the process, content and preparation for a structured supervision session.
•Create a comfortable forum for issues and concerns and for performance management.
•Develop skills in constructive feedback and coaching.
•Explore reflective conversation.
•Understand diversity and culture within supervision.

Understand:
•The supervision agreement
•Responsibilities for action
•Dealing with performance issues
•Identifying learning/development needs
•The link between supervision and appraisal

Who is it for?
Managers who supervise staff in a social care setting and need to undertake 1-1 meetings with their supervisees.

Start

9:30am
12th Feb

End

1:00pm
12th Feb

Venue

Norfolk Room, Breckland District Council,
Elizabeth House, Walpole Loke,
East Dereham,
Norfolk,
NR19 1EE

Cost

£30

Booking Details

Provider Name
Norfolk County Council

Contact Name
Pat Gray

Email
Click To Email Course

Telephone
01603 222909


27th Feb

CQC Compliance Workshop - West Norfolk

A one day CQC compliance workshop organised by Norfolk & Suffolk Care Support in partnership with Tina Welford from ECLM Ltd.

Start

9:30am
27th Feb

End

4:00pm

Venue

Extra Hands, 13-14 Heacham Hall Industrial Estate,
Heacham,
PE31 7JT

Cost

£100

Booking Details

Provider Name
N&SCS;

Contact Name
-

Email
Click To Email Course

Telephone
01603 629211


Noroflk Care Awards Skills for Care Accolades DFN Matrix