Course Listings

6th Apr

Emergency First Aid at Work Level 3

Whites Training Services Ltd are hosting an open day for local care providers and businesses to gain their accredited EFAW Level 3.

6th Apr

Medication and MAR Charts

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Extra Hands Medication training is a Half-Day training session, which is interactive classroom based. Extra Hands staff are then followed up with monitoring in the workplace to ensure continued competency is maintained.

Extra Hands medication training covers relevant legislation, and the following:

• Confidentiality.
• Types of Medication.
• Storage
• Routes of Medication.
• Side Effects / Reactions.
• Hygiene.
• Reporting and Recording.
• MAR Charts.
• Eye / Ear Drops.
• Competency of Administration

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a half day course. Refreshments are provided.

7th Apr

Harm Free Care

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown/pressure areas, when and who to report concerns to.

The topics covered in this workbook include:

• Falls prevention.
• Pressure ulcers.
• Stages of pressure.
• Diabetic Foot Care.
• The Multi-Disciplinary Team.
• VTE and Deep Vein Thrombosis.
• Nutrition and Hydration.
• UTI.
• Malnutrition.
• Particular needs and allergies.

This is an interactive training session. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a 3 hour course.

8th Apr

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the brain, different types of dementia, recognising the key characteristics

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

9th Apr

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

23rd Apr

Developing Safeguarding Practice (used to be called 'Refresher')

***FULLY BOOKED***

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

27th Apr

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Monday 27th & Tuesday 28th April 2020 - 9.30am start each day.

30th Apr

Seeing potential: safe and fair recruitment workshop

Employing people with convictions in adult social care

This full-day workshop will help employers understand their rights and responsibilities when dealing with applicants or existing staff and volunteers who have criminal records (or have been subject to allegations). It will enable them to carry out effective risk assessments so that they can make informed decisions about the person’s suitability for the role.

It will provide delegates with the knowledge, confidence and practical tools to strike the balance between safeguarding their service users and addressing any barriers that may prevent the organization from accessing a vast potential talent pool of 11.7 million people with convictions.

Delegates will also receive a delegate pack which contains sample policies and resources based on the Safe and fair recruitment guide.

The workshop will help delegates to:

• Understand and apply the relevant legislation that has an impact on recruitment including: The Rehabilitation of Offenders Act 1974 (ROA), the ROA Exceptions Order 1975 (as amended 2013) and General Data Protection Regulation (GDPR)/Data Protection Act 2018.
• Determine what level of criminal record check is appropriate for different job roles, responsibilities and environments within adult social care.
• Understand how to implement safer recruitment policies and practices.
• Use the tools provided to develop effective risk assessment policies and procedures.
• Learn how to interpret and manage criminal record disclosure information to inform the risk assessment process.
• Learn how to gather other necessary information to carry out effective risk assessments on applicants, or existing staff and volunteers who have criminal records or have been subject to serious allegations.

This workshop is free to attend however places are limited.

Who should attend? 

• Adult social care employers of all sizes
• Organisations who advise and support people into employment
• Business owners
• Senior managers
• Human resource professionals
• Individuals involved in recruitment, retention, safeguarding decisions or equality and diversity matters
• Local authorities, NHS organisations or support organisations who process DBS checks and make employment suitability decisions on behalf of Individual Employers of Personal Assistants.

No prior knowledge is required to attend.

Due to the popularity of this workshop, Skills for Care ask that only one representative from an organisation attends. If you would like to register a second attendee on the wait list, please contact Skills for Care.

1st May

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

1st May

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

6th May

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

6th May

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

7th May

Care Worker Induction (4 Day)

May 7, 8, 14, 15

Day 1

Food Safety Awareness
First Aid Awareness

Day 2

Health & Safety, Risk Assessment and Fire Awareness
Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA)

Day 3

Moving and handling induction

Day 4

Supporting Medication in a Social Care Setting
Person-Centred Dementia Awareness

(order of days may vary)

Customers are welcome to pick and chose the elements they attend in response to their needs.

14th May

First Aid Awareness (1/2 day)

A basic awareness of first aid.

14th May

Food Safety Awareness (1/2 day)

Course Aims: To qualify delegates in the safe handling of food as part of their employment.

Suitable For: Those who may be required, as part of their employment, to serve or handle food. Suitable for carers, child fosterers and child minders. Course Length 1/2 day (3 hours)

Certification: Delegates will be awarded a Norvic certificate of attendance. Delegates requiring accredited certification would need to do a Food Safety in Catering - Level 2 course.

15th May

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

15th May

Person-centred Dementia Care (1/2 day)

Course Aims
To give care staff an understanding of what dementia is and how to work effectively with sufferers of the various diseases that lead to dementia.

Suitable For
Anyone caring for people with dementia.

Certification
Delegates will receive a Norvic certificate of attendance entitled Person-centred Dementia Care - Induction.

Course content

An experienced carer can find some of the challengers offered by a person suffering dementia a little frightening and we look at what can provoke atypical behaviour and how to react to these challenges. We hope that delegates find the course challenging and inspiring as we revisit the essence of person-centred care and how this can be successfully implemented in all care settings. We hope for healthy debate and exchange of ideas to enhance your practice. At the end of the session we look at an audit tool to help create an action plan for the future.

• welcome and introductions
• personhood and person-centred care
• malignant social psychology
• the jigsaw - what is missing
• dvd and discussion
• the environment
• activity in mind
• barriers to implementing person-centred care
• audit tool for person-centred care
• moving forward - your individual action plan

15th May

Study Day: Supporting Practice for Registered Nurses working in Social Care

The Study Day will offer five presentations which will cover topics such as caring for residents with complex wounds, all you need to know about Primary Care Networks and how to recognise signs of a deteriorating resident.

The study day will be chaired by the regional RCN rep Nikki Ward. The study day is free to attend and is open to all Registered Nurses working in the social care sector.

19th May

Developing Safeguarding Practice - King's Lynn

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

19th May

Safeguarding Awareness (King's Lynn)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

20th May

Benefits for People with a Learning Disability or Autism

This practical course is designed to help practitioners identify entitlement to common benefits for people with learning disabilities or autism. The course will give practitioners the confidence to support service users through the medical assessment process for Universal Credit, Employment and Support Allowance and Personal Independence Payment. It will explain how to deal with issues that can impact on service users, including work-related requirements, sanctions and financial hardship.

This is an introductory course. No previous benefit knowledge is required.

Delegates will gain an understanding of:

• The main benefits available to people with a learning disability or autism
• How to claim these benefits
• How to ensure that claimants have the right claimant commitment
• How to demonstrate limited capability for work (and work-related activity) at the Work Capability Assessment
• How to satisfy the disability conditions for Personal Independence Payment
• How to deal with common benefit problems
• How to challenge decisions 

Book via web link.

(for Sat Nav please use IP1 5PB)

26th May

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the brain, different types of dementia, recognising the key characteristics

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

27th May

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

8th Jun

Moving and Handling Train the Trainer (and Update)

8-10 June 2020

High quality, cost effective training for new Moving & Handling Trainers (with prior experience of working in health & social care – mapped to National Back Exchange trainer guidelines) at our excellent LOCAL venue using a wide and varied range of moving & handling equipment.
Learners attending all 3 days will receive a FREE Resource Pack to support their training delivery.

1) Theoretical learning: legislation, back care and the principles of safe manual handling (inanimate loads)
2) Moving and Assisting People Safely: full delegate participation using a wide range of equipment and Assistive Technology
3) Teaching & Assessing :Learning styles, lesson planning, presentation skills and assessment of learning

Day 2 (9th June) is also available for 1-day Train the Trainer Updates

9th Jun

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• understand the themes emerging from SARs and what it means for developing individual practice
• have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
• understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
• have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
• know how to use supervision effectively to share and analyse risk
• understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
• know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 

10th Jun

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

10th Jun

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

11th Jun

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

18th Jun

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

18th Jun

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

1st Jul

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 1st and Thursday 2nd July 2020 - 9.30am start each day.

7th Jul

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

7th Jul

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

17th Jul

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

22nd Sep

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.

For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

22nd Sep

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

24th Sep

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Thursday 24th and Friday 25th September 2020 - 9.30am start each day.

28th Sep

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• understand the themes emerging from SARs and what it means for developing individual practice
• have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
• understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
• have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
• know how to use supervision effectively to share and analyse risk
• understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
• know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.