Course Listings

21st Nov

Adult Mental Health First Aid (MHE Accredited)

This course is ideal for anybody wanting to learn more about mental health, managing their own stress and also supporting others who are struggling with their mental health. This is a full 2 day course which is accredited by Mental Health England.

Content includes:

• Why mental health first aid
• The Mental Health First Aid Action Plan
• What is mental health
• The impact of mental health issues
• Stigma & Discrimination
• What is depression
• Symptoms of depression
• Risk Factors
• Depression in the workplace
• Suicide figures
• Alcohol, drugs & mental health
• First Aid for Suicidal Crisis
• Non-judgemental Listening Skills
• First Aid for depression
• Treatment & resources for depression
• Self-care
• What is an anxiety disorder?
• First aid for anxiety disorders
• Crisis first aid after a traumatic event
• Alcohol, drugs & anxiety disorders
• Treatment & resources for anxiety
• Cognitive distortions & CBT
• Personality disorders
• Eating disorders
• Self-harm
• What is psychosis
• Risk factors for psychosis
• Alcohol, Drugs & Psychosis
• Schizophrenia
• Bipolar disorder
• Warning signs for developing psychosis
• Crisis first aid for acute psychosis
• Treatment & resources for psychosis
• Recovery & building resources
• Action planning using MHFA

22nd Nov

First Aid

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our First Aid Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands First Aid Training gives staff an introduction to emergencies and first aid.

Attendees will learn what to do in emergency situations as those few minutes after calling the emergency services are vital in saving a person’s life.

Topics covered include:
• The aims of first aid
• How to promote recovery
• Priorities of treatment
• Emergency Action Plan
• Recovery position
• Cardio Pulmonary Resuscitation
• Effects of heat and cold
• Bleeding and burns
• Broken bones and shock
• Stroke
• Heart attack
• Diabetes

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

22nd Nov

Mental Capacity Act Training

Mental Capacity Act Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our MCA Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Mental Capacity Act Training gives staff an understanding of how to deal with many mental health issues.

Attendees will be given the knowledge of how to recognise when they may need to make decisions and how to do this, on the behalf of a person who may not be able to do so themselves. For example, what to eat, what to wear, when to take medication and using equipment when they are being moved.

Topics covered include:
• Mental Capacity Act 2005
• The Deprivation of Liberties Safeguards 2009.
• Advanced Decisions.
• Independent Mental Capacity Advocacy service.
• Court of Protection

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

25th Nov

Medication Training

Extra Hands are involved in the Norfolk Medication Working Party and our training reflects Norfolk County Council’s policy. This training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a 3 ¾ hour course.

25th Nov

Safeguarding Adults / Children Training

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.

26th Nov

Dementia Detectives: Finding the person within - Day 1: Dementia – The Wider Picture

Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms)

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

26th Nov

Train the Trainer Safeguarding Awareness - Norwich

The aim of the session is to train staff to deliver safeguarding awareness training to staff and volunteers in their own organisation. Participants will be provided with a set of training materials that they can use back in the workplace including: handouts, exercises, quizzes, case studies, PowerPoint presentations and a link to a safeguarding awareness film. The pack contents cover all the materials for a half day or full day awareness session and a ninety-minute update session.

Learning outcomes:

• Describe what is meant by abuse and neglect and be able to recognise the indicators of abuse
• Describe your organisation’s procedures for safeguarding adults and your role within them
• Recognise your duty of care to adults at risk
• Describe how to promote the adult at risk’s choice and control and understand the Making Safeguarding Personal agenda
• Identify the principles of the Mental Capacity Act (2005) and understand that adults with capacity can make decisions which may seem unwise
• Describe what is meant by consent and the rules of information sharing
• Identify how to ensure immediate safety of an adult at risk of harm
• Identify how to inform the appropriate person in your organisation of a safeguarding adults concern
• Describe how and where to record concerns about abuse and neglect
• Describe how to use the ‘Whistleblowing’ policies and procedures

These reflect level one of the Bournemouth competencies for safeguarding adults which had been adopted by the Norfolk Safeguarding Adults Board.

What will I be able to do as a result of attending the training for trainers?

• Deliver quality, interactive safeguarding adults awareness training to your own staff group in an engaging way, for either a half day or full day session
• Have participated in the group exercises and considered how to best deliver them to meet the needs of your staff and/or volunteers
• Identify how to adapt the case studies and design your own training materials to best meet the needs of your organisation

27th Nov

Dementia Detectives: Finding the person within: Day 2: Dementia - Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

27th Nov

Safeguarding Knowhow for Provider Managers

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 27th & Thursday 28th November 2019 - 9.30am start each day.

28th Nov

Infection Control

Infection, Prevention and Control

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

Our Infection Prevention and Control Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Infection Control training equips staff with the knowledge of how to identify risks associated with infection, define and recognise what infection is and when it may be present.

Attendees will learn how to prevent the spread of infection and safe practices.

Other topics included in this training:
• Legislation that governs infection
• Identifying risks
• Defining infection
• Recognising when infection is present
• Types of infection
• Understanding policies and procedures

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a two and a half hour course.
 

28th Nov

Train the Trainer Moving and Handling

A four-day workshop designed to train those from the care industry wanting to teach people moving and handling. The course covers the practical aspects of moving patients whilst keeping carer and those being assisted safe and also the skills needed to train others to do this. At the end of the course the student will have had the opportunity to know how to deliver an effective training course.

Dates: 28/11/ 2019, 29/11/2019, 04/12/2019 and 06/12/2019

29th Nov

Harm Free Care

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.