Course Listings

24th Feb

Diabetes Update for Registered Nurses

The Diabetes Update for Registered Nurses workshop is relevant for trained nurses who provide care for adults with diabetes. It is designed to increase knowledge and confidence by giving the learner a greater understanding of diabetes. The improved skills acquired will enable the practitioner to provide safe and appropriate advice and care to people with living with diabetes in line with current NICE guidance; with the ultimate aim being to make a positive difference to people living with diabetes and their quality of life.

This workshop will be delivered by an experienced Diabetes Specialist Nurse (who also works within the NHS) and provides a discussion based facilitated learning environment. ‘Hands on’ time with devices, interactive activities and ‘hypothetical scenario’ discussions are included. Useful for revalidation purposes too!
It lasts approximately 6 hours (with refreshments and lunch break) and covers:

• TREND Diabetes Competency Framework
• signs and symptoms of diabetes
• causes of diabetes
• complications of diabetes and how to prevent them
• the diabetic foot
• oral and injectable therapies and injectable devices (including hands on time with a range of injectable devices)
• Injection sites and lipohypertrophy
• legal requirements for the use of ‘sharps’
• signs and symptoms of hypoglycaemia (hypo) and how to manage a hypo
• causes of hyperglycaemia and how to treat high blood sugars
• the role food plays and ‘carb consistency’
• management of the person with diabetes during inter-current illness
• Diabetic Ketoacidosis (DKA) and Hyperosmolar Hyperglycaemic State (HHS)
• current advice around managing insulin use in end of life care

Please be aware that competency of injection technique is not assessed.

25th Feb

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• understand the themes emerging from SARs and what it means for developing individual practice
• have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
• understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
• have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
• know how to use supervision effectively to share and analyse risk
• understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
• know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 

26th Feb

Safeguarding Knowhow for Provider Managers (Norwich)

**FULLY BOOKED**

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 26th & Thursday 27th February 2020 - 9.30am start each day.

27th Feb

CQC Compliance Workshop - West Norfolk

A one day CQC compliance workshop organised by Norfolk & Suffolk Care Support in partnership with Tina Welford from ECLM Ltd.

27th Feb

Moving and Handling (full-day)

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

This course is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands moving and handling training covers relevant legislation, along with risk assessments and the following:
• Causes of back pain.
• Assessing and reducing risks.
• Basic principles of biomechanics.
• Ergonomics.
• Unsafe lifting practices.
• Safe manual handling.
• Small handling aids.
• Hoist and sling practical work.


This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course. Refreshments are provided throughout the day, however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to the practical nature of the course, ladies may prefer to wear trousers.

28th Feb

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

4th Mar

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

4th Mar

Safeguarding Awareness (Great Yarmouth)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

12th Mar

Coaching skills for team leaders and managers (Duxford)

These sessions have been developed to provide team leaders and managers with a structured approach to coaching in the workplace. Explore and learn how you as leaders can drive results by supporting your team members in their learning, enabling them to develop the skills, knowledge and attitude necessary to successfully deliver their job responsibilities and goals.

Open to team leaders and managers.

16th Mar

Adult Mental Health First Aid (two day course)

Mental Health First Aid is an internationally recognised training course designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.

Adult MHFA courses can be attended by people aged 16 and upwards and are relevant for the general population. Everyone on an adult MHFA training session is taught a set of skills which enables them to support someone experiencing mental health issues.

19th Mar

Diabetic Foot Screening

This workshop is particularly useful for the ‘diabetes champion’ of any care setting. It goes beyond the everyday foot care / foot health check all carers should be familiar with when looking after someone living with diabetes.

“guidance for CQC staff: inspecting the quality of care for residents with diabetes mellitus living in care homes”: section 7, a ‘risk-calculation and assessment tool for diabetes foot disease’ is stated as being one of ‘the elements of good diabetes care’. This workshop provides the tools/processes that are used to undertake an assessment and result in a risk score; the person performing the assessment is not required to make a clinical judgement.

Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems.

As well as the theory and importance behind a diabetic foot assessment, the ‘hands on feet’ practical session allows the learners plenty of time to familiarise themselves with performing a diabetic foot assessment. It includes a competency assessment and covers:
• The definition of a foot ulcer
• The economic and personal cost of developing a foot ulcer
• When foot screening should be performed
• Who can undertake a diabetic foot assessment
• The factors contributing to someone developing a foot ulcer
• The method and steps to take when assessing the diabetic foot
• Local and national diabetic foot risk algorithms
• How to apply the correct risk score
• Suitable footwear for people with diabetes
• The causes of neuropathy and peripheral vascular disease (PVD)
• Practical demonstration on how to test for neuropathy and PVD
• The Ipswich Touch Test
• The process of referral for the person with diabetes at each level of risk
• Examples of diabetic foot related literature and products

The educator will observe the practical session in order to confirm competency of each learner.

19th Mar

Full Day Moving and Handling

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

This course is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands moving and handling training covers relevant legislation, along with risk assessments and the following:
• Causes of back pain.
• Assessing and reducing risks.
• Basic principles of biomechanics.
• Ergonomics.
• Unsafe lifting practices.
• Safe manual handling.
• Small handling aids.
• Hoist and sling practical work.


This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course. Refreshments are provided throughout the day, however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to the practical nature of the course, ladies may prefer to wear trousers.

20th Mar

Diabetes and Healthy Eating

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector to increase their skills and confidence when looking after people with diabetes. Our workshops are for up to 12 attendees offering discussion based facilitated learning. The ultimate aim being to make a positive difference to people living with diabetes and their quality of life.
This workshop is designed to build on the learner’s knowledge and understanding of how food affects diabetes control. It further expands upon the information shared within our 'diabetes awareness' workshop regarding dietary management of diabetes.
This workshop is particularly suitable for chefs/cooks and kitchen staff. It lasts approximately 2½ hours and covers:

• What diabetes is and how it develops
• What is a normal blood glucose range
• Which food group affects blood glucose levels
• What aggravates insulin resistance
• 'carb consistency’
• glycaemic index (GI)
• 'good’ fats and ‘bad’ fats
• the 'Eatwell Guide' / healthy eating plate

20th Mar

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

23rd Mar

Coaching skills for team leaders and managers (Stansted)

These sessions have been developed to provide team leaders and managers with a structured approach to coaching in the workplace. Explore and learn how you as leaders can drive results by supporting your team members in their learning, enabling them to develop the skills, knowledge and attitude necessary to successfully deliver their job responsibilities and goals.

Open to team leaders and managers.

26th Mar

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the brain, different types of dementia, recognising the key characteristics

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

27th Mar

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

30th Mar

MHFA England 2 day adult course

What is Mental Health First Aid?
Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.

MHFA England training won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis. Adult MHFA England courses are for everyone aged 16 upwards.

Every MHFA England course is delivered by a quality assured Instructor Member who has attended our Instructor Training programme accredited by the Royal Society for Public Health, and is trained to keep people safe and supported while they learn.

Two Day - Mental Health First Aiders A practical skills and awareness course designed to give you:

• A deeper understanding of mental health and the factors that can affect people’s wellbeing, including your own
• Practical skills to spot the triggers and signs of mental health issues
• Confidence to step in, reassure and support a person in distress
• Enhanced interpersonal skills such as non-judgemental listening
• Knowledge to help someone recover their health by guiding them to appropriate support

How will attending an MHFA England course help?

• Research and evaluation shows that taking part in an MHFA England course:
• Raises awareness and mental health literacy
• Reduces stigma around mental ill health
• Boosts knowledge and confidence in dealing with mental health issues
• Promotes early intervention which enables recovery

2nd Apr

Full Day Moving and Handling

Extra Hands provide comprehensive training for individuals and companies across Norfolk.

This course is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands moving and handling training covers relevant legislation, along with risk assessments and the following:
• Causes of back pain.
• Assessing and reducing risks.
• Basic principles of biomechanics.
• Ergonomics.
• Unsafe lifting practices.
• Safe manual handling.
• Small handling aids.
• Hoist and sling practical work.


This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course. Refreshments are provided throughout the day, however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to the practical nature of the course, ladies may prefer to wear trousers.

6th Apr

Emergency First Aid at Work Level 3

Whites Training Services Ltd are hosting an open day for local care providers and businesses to gain their accredited EFAW Level 3.

8th Apr

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the brain, different types of dementia, recognising the key characteristics

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

9th Apr

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

23rd Apr

Developing Safeguarding Practice (used to be called 'Refresher')

By the end of this session participants should:

• Understand the updated knowledge about safeguarding legislation and guidance.
• Have discussed the Making Safeguarding Personal agenda and know what it means for their practice.
• Have developed skills and knowledge in safeguarding practice.
• Have worked with a case study from referral to conclusion of the safeguarding process and understand their role.
• For more information and to check available spaces visit the St Thomsas Training website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

27th Apr

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Monday 27th & Tuesday 28th April 2020 - 9.30am start each day.

1st May

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

6th May

Safeguarding Awareness (Norwich)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

15th May

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

19th May

Safeguarding Awareness (King's Lynn)

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

• Understand what safeguarding is and your role in safeguarding adults.
• Recognise an adult potentially in need of safeguarding and take action.
• Understand the procedures for making a safeguarding alert.
• Understand dignity and respect when working with individuals.
• Understand the importance of the Making Safeguarding Personal agenda in your role.
• Have knowledge of policy, procedures and legislation that supports safeguarding adults activity.

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.

20th May

Benefits for People with a Learning Disability or Autism

This practical course is designed to help practitioners identify entitlement to common benefits for people with learning disabilities or autism. The course will give practitioners the confidence to support service users through the medical assessment process for Universal Credit, Employment and Support Allowance and Personal Independence Payment. It will explain how to deal with issues that can impact on service users, including work-related requirements, sanctions and financial hardship.

This is an introductory course. No previous benefit knowledge is required.

Delegates will gain an understanding of:

• The main benefits available to people with a learning disability or autism
• How to claim these benefits
• How to ensure that claimants have the right claimant commitment
• How to demonstrate limited capability for work (and work-related activity) at the Work Capability Assessment
• How to satisfy the disability conditions for Personal Independence Payment
• How to deal with common benefit problems
• How to challenge decisions 

Book via web link.

(for Sat Nav please use IP1 5PB)

26th May

Experiential Dementia Training - Day 1: Dementia – The Wider Picture

Exploring the brain, different types of dementia, recognising the key characteristics

Book early as spaces are limited.

Designed to be booked as a two-day workshop alongside Day 2: Dementia - Distressed Behaviour / Communication but can be booked individually if required.

27th May

Experiential Dementia Training - Day 2: Dementia – Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.

9th Jun

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• understand the themes emerging from SARs and what it means for developing individual practice
• have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
• understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
• have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
• know how to use supervision effectively to share and analyse risk
• understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
• know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 

11th Jun

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

1st Jul

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 1st and Thursday 2nd July 2020 - 9.30am start each day.

17th Jul

Medicines Management in Care Homes

Attendees will gain the competencies required for giving medication to care home residents in accordance with the relevant standards and guidelines as set out by the National Institute for Health and Care Excellence (NICE), the Care Quality Commission (CQC), the Royal Pharmaceutical Society and the Care Certificate.

Our experienced team of pharmacists and pharmacy technicians have an in-depth knowledge of care home policy, CQC medication requirements, NICE guidance and local policy. We conduct medicines management reviews, audit current service, undertake reviews of medication in conjunction with GPs and provide support and guidance for all residential and nursing homes.

Our training courses are comprehensive and suitable for staff from all care homes, including those registered to accommodate people with dementia and learning difficulties. As well as nursing and residential care home staff, the courses are also suitable for all care agency staff.

24th Sep

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• Understand their role as a manager/ senior staff member responsible for safeguarding adults
• Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
• Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
• Know how to share and gather information in order to contribute to a safeguarding enquiry
• Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
• Know how to make a safeguarding referral and how to contribute to the safeguarding process
• Know how to contribute to and comply with a safeguarding plan
• Understand the rules that govern information sharing, consent and confidentiality
• Know how to deal with allegations against staff and when to refer to the MASH
• Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
• Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Thursday 24th and Friday 25th September 2020 - 9.30am start each day.

29th Sep

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

• understand the themes emerging from SARs and what it means for developing individual practice
• have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
• understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
• have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
• know how to use supervision effectively to share and analyse risk
• understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
• know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.