Norfolk & Suffolk Care Support Ltd

Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

17th Jan

Harm Free Care

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown/pressure areas, when and who to report concerns to.

The topics covered in this workbook include:

• Falls prevention.
• Pressure ulcers.
• Stages of pressure.
• Diabetic Foot Care.
• The Multi-Disciplinary Team.
• VTE and Deep Vein Thrombosis.
• Nutrition and Hydration.
• UTI.
• Malnutrition.
• Particular needs and allergies.

This is an interactive training session. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a 3 hour course.


Price Information

Per Person

Start

9:30am
17th Jan

End

12:30pm
17th Jan

Venue

Units 13/14 Heacham Hall Ind. Units,,
Hall Close,,
Heacham,,
Norfolk,,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Jackie Wood

Email
Click To Email Course

Telephone
01603 898623


20th Jan

Adult Mental Health First Aid (two day course)

Mental Health First Aid is an internationally recognised training course designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.

Adult MHFA courses can be attended by people aged 16 and upwards and are relevant for the general population. Everyone on an adult MHFA training session is taught a set of skills which enables them to support someone experiencing mental health issues.


Price Information

We offer a concessionary rate for those delegates who work for a charity or small business, or attending as an individual

Start

9:30am
20th Jan

End

4:30pm
21st Jan

Venue

50 Sale Road,
Norwich,
Norfolk,
NR7 9TP

Cost

£200

Booking Details

Provider Name
Norfolk and Waveney Mind

Contact Name
Tillie Sutterby

Email
Click To Email Course

Telephone
01603 432457

Website
https://www.norfolkandwaveneymind.org.uk/training-and-courses/individual/mental-health-first-aid-20-and-21-january-2020

Information
Click here to download information


20th Jan

Care Skills and Professional Practice ('The Role of the Care/Support Worker')

A comprehensive day ideal for new staff completing their Care Certificate Induction, those returning to the care or support worker role or staff refreshing their mandatory training; Mapped to and supporting the Induction Standards and CQC KLOEs:
-Duty of Care
-Communication
-Confidentiality & GDPR
-Dignity in Care
-Equality & Diversity
-Fluids and Nutrition
-Person-Centred Care and Care Planning
-Professional Boundaries
-Recording & Reporting
-Awareness of mental health, dementia & learning disability


Price Information

£90 +vat per person

Start

9:00am
20th Jan

End

5:00pm
20th Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


21st Jan

EQ - emotional intelligence

This half day workshop introduces delegates to a more positive and productive way of thinking, teaching simple ways of controlling emotions (particularly in difficult and stressful situations). It provides an introduction to the concept of emotional intelligence – what it is and how to use it in everyday situations.

The workshop covers topics such as understanding emotions, managing emotions, developing your emotional intelligence and developing your social intelligence and is based upon proven research.


Price Information

Concessions are available for delegates from small businesses or charities, or those attending as individuals.

Start

12:30pm
21st Jan

End

4:30pm
21st Jan

Venue

29-31 Deneside,
Great Yarmouth,
Norfolk,
NR30 3AX

Cost

£70

Booking Details

Provider Name
Norfolk and Waveney Mind

Contact Name
Tillie Sutterby

Email
Click To Email Course

Telephone
01603432457

Website
https://www.norfolkandwaveneymind.org.uk/training-and-courses/individual/eq-emotional-intelligence-21-january-2020


21st Jan

Health and Safety, Food Safety, Infection Control and Fire Safety

Mapped to Care Certificate Induction Standards 13 & 15 and the requirements for mandatory training:
-Hazards, employer/employee responsibilities & workplace regulations, reporting (RIDDOR etc)
-The importance of food safety and hygiene in the preparation and handling of food, to ensure that all food handlers control food safety risk.
-Causes/spread of infections; correct handwashing procedures, PPE, safe disposal of clinical waste; dealing with spillages & laundries
-Basic Fire Safety Awareness and principles of safe evacuation.


Price Information

£49 +vat per person

Start

1:30pm
21st Jan

End

5:00pm
21st Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


21st Jan

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL. THE CONTENT OF THE SESSIONS FROM 1ST APRIL 2019 - 31ST MARCH 2020 WILL BE COMPLETELY DIFFERENT TO WHAT WAS COVERED BETWEEN 1ST APRIL 2018 AND 31ST MARCH 2019.

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • understand the themes emerging from SARs and what it means for developing individual practice
  • have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
  • understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
  • have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
  • know how to use supervision effectively to share and analyse risk
  • understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
  • know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 


Price Information

Free to Norfolk County Council employees. £50.00 per person for employees of other organisations within the county of Norfolk and if you book 3 places at the same time then 1 of those places is free.

Start

9:30am
21st Jan

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914

Website
https://www.stthomastraining.co.uk/norfolk/learning-lessons-from-safeguarding.html

Booking form
Click here to download booking form


21st Jan

Safeguarding Adults

Level 2 equivalent: mapped to Care Certificate Standard 10 and the mandatory training & updates required by the care sector:

  • Recognising abuse and to know what to do when concerns arise
  • To understand that safeguarding is everyone’s responsibility.
  • The importance of creating a safe and supportive environment at work
  • The referral process regarding Safeguarding Adults in Norfolk and the NSAB.
  • Also mapping to Standard 11 Safeguarding Children (level 1 equivalent)

 


Price Information

£49 +vat per person

Start

9:00am
21st Jan

End

1:00pm
21st Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


22nd Jan

First Aid and Basic Life Support

Providing the mandatory training/annual updates required by CQC and Standard 12 of the Care Certificate.
Contents are mapped to the Resuscitation Council (UK) Guidelines including CPR & rescue breaths; administering first aid for choking, bleeding, shock, burns & scalds, minor injuries.
This session includes full practical elements using Resuscitation manikins and choking vest; Demonstration of AED.


Price Information

£49 +vat per person

Start

1:30pm
22nd Jan

End

5:00pm
22nd Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


22nd Jan

Moving and Handling and Falls Prevention

-To include legislation, risk assessment, back care, principles of safe moving/handling & assisting (with practical elements including the use of wheelchairs, profiling bed and hoist).
-Considering individual risk factors and how we can significantly reduce the risk of falling for clients whilst still promoting choice and independence.
Ideal for both mandatory training & updates required by CQC


Price Information

£49 +vat per person

Start

9:00am
22nd Jan

End

1:00pm
22nd Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


22nd Jan

Safeguarding Knowhow for Provider Managers (King's Lynn)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Understand their role as a manager/ senior staff member responsible for safeguarding adults
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
  • Know how to share and gather information in order to contribute to a safeguarding enquiry
  • Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process
  • Know how to contribute to and comply with a safeguarding plan
  • Understand the rules that govern information sharing, consent and confidentiality
  • Know how to deal with allegations against staff and when to refer to the MASH
  • Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
  • Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 22nd & Thursday 23rd January 2020 - 9.30am start each day.


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
22nd Jan

End

4:30pm
23rd Jan

Venue

West Norfolk Deaf Association,
32b Railway Road,
King's Lynn,
PE30 1NF

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Booking form
Click here to download booking form


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