Norfolk & Suffolk Care Support Ltd

Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

22nd Oct

Medication Training

Extra Hands are involved in the Norfolk Medication Working Party and our training reflects Norfolk County Council’s policy. This training equips staff with the knowledge and skills to confidently support Service Users with their medication on a daily basis.

Attendees will gain an understanding of the level of support required to keep the person as independent as possible and have a general knowledge of the effect some medications may have on the Service User.

Topics covered include:
• Legislation
• Confidentiality
• Types of medication
• Storage
• Routes of Medication
• Side Effect / Reactions
• Hygiene
• Reporting and Recording
• MAR Charts / Sheets
• Eye / Ear Drops
• Competency of administration

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a 3 ¾ hour course.


Price Information

Per Person

Start

1:15pm
22nd Oct

End

5:00pm
22nd Oct

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570611


22nd Oct

Safeguarding Adults and Children Training

Our SOVA / C Training has been sourced by Residential Care Homes and other community professionals.

Extra Hands Safeguarding Adults / Children Training gives staff understanding of the background of safeguarding adults and children and defines adult and child abuse.

Attendees will learn how to recognise some signs of abuse and what to do in cases of suspected abuse.

Topics covered include:
• Legislation, policy documents and schemes
• Who is at risk?
• The six safeguarding principles
• Types of abuse
• Disclosure
• Adult and Child abuse statistics

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
22nd Oct

End

12:30pm
22nd Oct

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£50

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570611


23rd Oct

Dementia Detectives: Finding the person within: Day 2: Dementia - Distressed Behaviour/Communication

What to say when someone says…. What to do when someone does.…

Designed to be booked alongside Day 1 ‘Dementia the wider picture’, but can be booked separately if desired.


Price Information

Price: £57 per day or attend both days for a reduced price of £100. Book 5 places and get a 6th place free.

Start

8:45am
23rd Oct

End

4:00pm

Venue

The Willow Centre,
Cringleford,
Norwich,
NR4 7JJ

Booking Details

Provider Name
CareRite

Contact Name
Claire Gilbert

Email
Click To Email Course

Telephone
07584 047996

Flyer
Click here to download flyer


23rd Oct

Effective Supervision within the Care Sector

This course is ideal for anybody who is responsible for supervising other staff members and would like confidence when completing supervisions.

Course content will include:
- What is supervision?
- Different contexts of supervision
- Why do we have supervision?
- Legislation
- Agreed ways of working
- How can supervision help with performance management
- The role of the supervisor
- Confidentiality
- Boundaries
- Roles & Accountability
- Recognising when potential conflict can arise and how to approach
- How does supervision support performance?
- Power imbalance
- importance of constructive feedback
- Effective communication
- Management theories & models of supervision
- Reflective practice


Price Information

+ VAT

Start

9:30am
23rd Oct

End

3:00pm
23rd Oct

Venue

The Therapy Centre,
5 Hurricane Way,
Norwich,
Norfolk,
NR6 6EZ

Cost

£70

Booking Details

Provider Name
Anglian Training

Contact Name
Kelsea Vinall

Email
Click To Email Course

Telephone
01508447311


25th Oct

Harm Free Care

Our course includes falls prevention, nutrition and hydration and pressure ulcers. It is important that staff encourage mobility wherever possible, keeping a person more active reduces muscle wasting and helps prevent falls.

Attendees will learn how to recognise signs and symptoms of malnutrition and dehydration, skin breakdown / pressure areas and whom to report concerns.

Topics covered include:
• Falls prevention
• Pressure ulcers
• Stages of pressure
• The Multi Disciplinary Team
• UTI and deep vein thrombosis
• Nutrition and Hydration
• Malnutrition (signs and symptoms)
• Particular needs and allergies
• Diabetic Footcare

This is an interactive training session where attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

9:30am
25th Oct

End

12:30pm
25th Oct

Venue

Units 13/14 Heacham Hall Ind Units,
Hall Close,
Heacham,
Norfolk,
PE31 7JT

Cost

£75

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570 611


29th Oct

Breakaway and Personal Safety Course (PMVA)

Our Breakaway and Personal Safety Training equips people with the necessary skills and ability to remove themselves from violent and aggressive situations safely. As well as
covering a range of personal safety skills we will also teach you to understand your legal rights when using force.

- When is necessary to use force?
- What is proportionate force?
- Understanding your accountability

- Stance & posture
- Safe escapes from – Grabs, Hair Pulls, Strangles, Bites & Scratches.
- Protection from punches and kicks

People who work with, care for or have family with challenging behaviour and exhibit violent or aggressive behaviour will benefit from this course.

Contact us on :
01508 218 017

 


Price Information

All Pricing is Exclusive of VAT

Start

9:30am
29th Oct

End

4:30pm
29th Oct

Venue

Bowthorpe Hall,
Bowthorpe Hall Road,
Norwich,
Norfolk,
NR5 9AA

Cost

£70

Booking Details

Provider Name
MVA Training Ltd.

Contact Name
Lawrence Thrussell

Email
Click To Email Course

Telephone
07454991114

Website
www.mvatraining.co.uk


29th Oct

Moving and Handling Refresher

This training is a refresher / update of the full day course.

The aim is to ensure staff are still aware of the potential risks of injury to themselves and their Service Users and to update them on any legislative changes.

Competency of staff knowledge on how to eliminate unsafe practices and implement safe techniques is reviewed and observed.

Extra Hands Moving and Handling Update / Refresher Training covers:
• Understanding relevant legislation
• Anatomy of the spine
• Causes of back pain
• Assessing and reducing risks
• Basic principles of biomechanics
• Ergonomics
• Unsafe lifting practices
• Small handling aids
• Hoist and sling practical work

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a three hour course.


Price Information

Per Person

Start

1:30pm
29th Oct

End

4:30pm
29th Oct

Venue

Units 13/14 Heacham Hall Ind Units,
Hunstanton Road,
Heacham,
Norfolk,
PE31 7JT

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Tyrnaia McGinn

Email
Click To Email Course

Telephone
01485 570611


29th Oct

Safeguarding Adults Awareness

A half-day training session to enable staff and volunteers to recognise safeguarding concerns and to know what to do when concerns arise.

Learning outcomes: By the end of this session participants should:

  • Understand what safeguarding is and your role in safeguarding adults.
  • Recognise an adult potentially in need of safeguarding and take action.
  • Understand the procedures for making a safeguarding alert.
  • Understand dignity and respect when working with individuals.
  • Understand the importance of the Making Safeguarding Personal agenda in your role.
  • Have knowledge of policy, procedures and legislation that supports safeguarding adults activity

For more information and to check available spaces visit the website.

Employees of external organisations in the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post.


Price Information

Free to employees of Norfolk County Council, and to unpaid volunteers from any organisation in the county of Norfolk. £25.00 including VAT per person for paid employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
29th Oct

End

12:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Booking form
Click here to download booking form


29th Oct

Self-Neglect and Hoarding

This course aims to improve our understanding and awareness of self-neglect and hoarding, recognising that they are categorised within Safeguarding, linked to mental health conditions and becoming increasingly prevalent within our society
Course contents include:

  • Defining self-neglect and hoarding disorder: associated behaviours, hoarding themes and potential reasons why people hoard.
  • Our responsibilities and accountabilities within Safeguarding Adults and Children and the Mental Capacity Act.
  • Identifying skills for promoting positive engagement and providing guidance for professionals when working with people with hoarding disorder, including clutter rating scales and assessment documentation
  • Discussing all relevant environmental and housing legislation including organisational policies and procedures
  • To improve knowledge and confidence for Motivational Interviewing and awareness of cycles of change models
  • To assist staff to action plan for future working with individuals who present with self-neglect hoarding disorder

Suitable for staff working within in all areas of health and social care, including but not limited to mental health, sheltered accommodation, housing associations, shared care and community living


Price Information

£49 +vat per person

Start

9:30am
29th Oct

End

1:00pm
29th Oct

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


30th Oct

Communication Workshop

This workshop is for anyone who works with, supports, or lives with people with learning disabilities, autistic spectrum disorders, difficult and challenging behaviour. It aims to provide the knowledge and understanding to improve communication methods and understand and overcome barriers to communicating effectively with a person with learning disabilities. This workshop will also help to consider the importance of effective communication, and to identify the impact of a lack of effective communication.

Course Objectives
• Understand why effective communication is important in the setting in which you work or live.
• Be able to identify ways to overcome barriers to communication.
• Look at different aids in communication.
• Consider how to meet the communication and language needs, wishes and preferences of individuals.
• Effective communication within a positive behaviour support framework.

 


Price Information

£20.00 per person

Start

5:30pm
30th Oct

End

7:30pm
30th Oct

Venue

221 St Leonards Road,
Norwich,
Norfolk,
NR1 4JN

Cost

£20

Booking Details

Provider Name
The Hamlet

Contact Name
Amy Elvin

Email
Click To Email Course

Telephone
01603765405

Website
https://thehamletcharity.org.uk/our-services/training-and-development/

Flyer
Click here to download flyer


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