Norfolk & Suffolk Care Support Ltd

Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

24th Sep

Safeguarding Knowhow for Provider Managers (Norwich)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Understand their role as a manager/ senior staff member responsible for safeguarding adults
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
  • Know how to share and gather information in order to contribute to a safeguarding enquiry
  • Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process
  • Know how to contribute to and comply with a safeguarding plan
  • Understand the rules that govern information sharing, consent and confidentiality
  • Know how to deal with allegations against staff and when to refer to the MASH
  • Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
  • Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Thursday 24th and Friday 25th September 2020 - 9.30am start each day.


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
24th Sep

End

4:30pm
25th Sep

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Booking form
Click here to download booking form


28th Sep

Learning Lessons from Safeguarding Adults Reviews

PLEASE NOTE - THE CONTENT OF THIS SESSION CHANGES COMPLETELY FROM YEAR TO YEAR, TO REFLECT NEW CASES AND DIFFERENT PRIORITIES. THE NEW YEAR STARTS ON 1ST APRIL EACH YEAR. 

AIM

A one-day session to enable practitioners, in supportive, non blaming environment, to understand the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning means for their practice with service users and their communication and joint working with staff for our partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service user's voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year.

TARGET GROUP

Assistant practitioners, social workers, practice consultants, team managers, and optional for Heads of Service/Heads of Operations and Assistant Directors. Also other experienced staff in health & social care organisations throughout the county of Norfolk.

LEARNING OUTCOMES: BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • understand the themes emerging from SARs and what it means for developing individual practice
  • have analysed a section of an anonymised SAR with a view to considering the multi agency context and the risks to the service user
  • understand the concept of static and dynamic risks and the protective / mitigating factors within a person’s life and how to balance them
  • have clarified best practice in information sharing and the multi agency dynamics which can operate to as a barrier to gathering information
  • know how to use supervision effectively to share and analyse risk
  • understand the inter relationship between the MCA and safeguarding work and how the assumption of capacity and the concept of ‘Lifestyle choice’ can detract from understanding the risk of harm
  • know how the ‘Rule of Optimism’ can operate when there are serious risks to service users and understand how to recognise this

HOW TO BOOK ON ONE OF THESE SESSIONS

Employees of organisations other than Norfolk County Council within the county of Norfolk should complete the booking form and send it to St Thomas Training by email or post. 


Price Information

Free to Norfolk County Council employees. £50.00 per person for employees of other organisations within the county of Norfolk and if you book 3 places at the same time then 1 of those places is free.

Start

9:30am
28th Sep

End

4:30pm

Venue

The White Horse Inn, The Street,
Trowse,
Norwich,
NR14 8ST

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970 914

Booking form
Click here to download booking form


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