Norfolk & Suffolk Care Support Ltd

Wellbeing Training

At this extremely challenging time, maintaining your wellbeing and that of your staff team is crucial. There are a number of training courses and online sessions that can assist with this.

Wellbeing and Motivation

During these unprecedented COVID times - stress levels are at their highest, work patterns are changing, workloads are at an all-time and uncertainty has become a daily norm, we are all suffering and it can seem hard to find time to take care of our well-being. This short workshop will give you the motivational push to make time to consider your own wellbeing as well as provide your with the key skills and strategies to build resilience which in turn will enhance your sense of well-being and ability to cope during these very difficult COVID times.

Workshop objectives. By the end of the session delegates will:

  • have shared their story – the highs and lows
  • have explored the challenges of working within the care sector
  • have gained a useful toolkit of resources to boost and bolster personal resilience during challenging times
  • know how to protect themselves from stress and burnout
  • have gained insight into their personal resilience strengths and development areas
  • understand how to stay motivated and focused in tough times
  • have gained a range of tools and techniques for maximising physical and emotional well-being in others during tough times
  • have created a personal action plan for implementing back in the workplace


  • 10th May - 10:00am – 11:30am
  • 13th May - 12:30pm – 2:00pm
  • 17th May - 12:00pm – 1:30pm
  • 21st May - 10:00am – 11:30am
  • 25th May - 10:00am – 11:30am
  • 27th May - 2:00pm – 3:30pm
  • 1st June - 10:00am – 11:30am 

To book places email info@norfolkandsuffolkcaresupport with the names/email addresses of the people wishing to attend so that we can send them the Microsoft Teams meeting link.

Bereavement in Care

Caring for someone who is dying and supporting their family is probably one of the most difficult aspects of health and social care work. This bite-sized workshop will help you to develop the skills and confidence to support someone; their significant others and each other through the experiences of dying, death and bereavement.

Workshop ojectives. By the end of the session, delegates will:

  • have had meaningful air-time to share their experiences of death and dying
  • understand the emotions associated with the different stages of the bereavement process
  • have developed a number of practical communication skills that make a positive difference
  • know how to support the dying person and their families with meaningful conversations
  • be better equipped to cope with the stresses associated with end-of-life care
  • know how and when to reach out for help 


  • 10th May - 12:00pm – 1:30pm
  • 14th May - 10:00am – 11:30am
  • 17th May - 10:00am – 11:30am
  • 18th May - 12:00pm – 1:30pm
  • 25th May - 12:00pm – 1:30pm
  • 28th May - 10:00am – 11:30am
  • 3rd June - 12:00pm – 1:30pm 

To book, please email with you name and name of the company you work for:

'Time for You' - 1:1 support and supervision sessions for registered managers and deputy managers

  • To support registered managers and deputy managers in Norfolk & Waveney through the pandemic and to help understand guidance/requirements.
  • To aid information sharing to provide when needed, information covering several areas: e.g. infection prevention and control, testing expectations and procedures for staff, safeguarding & DoLS, visiting procedures and so much more… bespoke and relevant to your knowledge and current experiences and that of your care provision.
  • To provide much needed opportunities to reflect and share your experiences and receive support (rather than always being the one that supports others).
  • To receive person centred mentoring & coaching – to give you time. Because you matter and to focus on your wellbeing.
  • To aid and assist with up to date signposting for guidance and resources during this winter- helping with “managing change”.

To book your ‘Time for You’, choose from the following dates, and email times you are available (appointments will be approximately 1 hour) to Rachael – .(JavaScript must be enabled to view this email address)

  • Tuesday 11 May
  • Wednesday 19 May
  • Monday 24 May
  • Wednesday 26 May

Psychological First Aid

Explore the psychological impact of the COVID-19 pandemic and what you can do to help people cope. This free course will teach you the key principles of giving psychological first aid in emergencies.


Noroflk Care Awards Skills for Care Accolades DFN Matrix