Norfolk & Suffolk Care Support Ltd

Information & Advice about Recruitment & Retention

An important challenge faced by the social care sector is recruiting people with the right values and behaviours to undertake such an important role and retaining these employees.

We provide information, advice and guidance to support the Norfolk adult social care sector to deal with issues around recruitment, selection and retention.

On these pages you will find information about projects and government initiatives that aim to support and promote the recruitment and retention of adult social care staff.

Skills for Care materials

See the orange tabs on the left of this page for a selection of downloadable guides. For a full calaogue please visit the Skills for Care website.

N&SCS Routes into Social Care pack

N&SCS, in partnership with The Britten Partnership, produced a pack of useful materials to help tackle issues around recruitment and retention facing the social care sector in Norfolk. 

The pack which can be downloaded from this page includes:

  • A brochure providing information on the various entry routes into social care, useful links and local contact details
  • A diagram showing the entry routes and jobs available in the sector in a clear and concise way
  • A series of pictorial storyboards, following the career paths of real people working in social care across the county

Use this pack at recruitment events such as open days, careers fairs, contacts with local schools. It could be used with new and existing staff to identify career progression opportunities within your organisation.

Employing Young People in Social Care

It’s both legal and beneficial to employ young people (aged 16 and 17), in social care services, including home care and community-based services. Employing young people gives them the opportunity to start a career in care. The right employee, who has the right values and behaviours, can provide fresh thinking, challenge status quo and support with succession planning. They may also bring with them ‘lived experience’ that reflects the people employers are supporting.

Download the full guidance here:

Employing ex-offenders

It is vital that employers take the time to understand how to recruit safely and fairly. The law around criminal record checks is complex and recent changes to the legislation mean that your policies and procedures might be out of date. Ensuring the relevant staff have a thorough and working knowledge of the legislation means organisations can be assured that they have adequate protection in place for their business, staff and service users. The cost of not doing so could mean your are breaking the law and result in hefty fines. 

The organisation NACRO has produced a comprehensive guide to employing ex-offenders. Click the image below to download it.

Health Education England - Talent for Care

While support roles make up 40% of the total NHS workforce and provide around 60% of patient care, this group receives less than 5% of the national training budget.

Health Education England (HEE) is working with various national, regional and local partners to change this picture, to increase investment in the support workforce and to spread good practice and innovation.

Talent for Care focuses on ten strategic intentions under the three primary themes of Get In, Get On and Go Further.

To find out more about Talent for Care or to download their quarterly newsletter click the logo below:


Noroflk Care Awards Skills for Care Accolades DFN Matrix